1 |
Chadon, P., Wansik, B., & Laurent, G. (2000). A benefit congruency framework of sales promotion effectiveness. Journal of Marketing, 64(4), 65-81. doi:10.1509/jmkg.64.4.65.18071
DOI
ScienceOn
|
2 |
Cho, T., & Mun, S. (2012). Structure relationship analysis of crowdedness of the pro-basketball stadium affecting the spectator's emotional awareness and customer behavior. Journal of Sport and Leisure Studies, 50(1), 69-83.
|
3 |
Chu, M. (2014). Effects of store crowding on store attitude and behavioral intention - Based on adjustment effects of consumer susceptibility. Journal of the Korea Institute of Information and Communication Engineering, 18(4), 965-972.
DOI
ScienceOn
|
4 |
Eroglu, S. A., & Harrell, G. D. (1986). Retail crowding: Theoretical and strategic implication. Journal of Retailing, 62(4), 346-363.
|
5 |
Eroglu, S. A., & Machleit, K. (1990). An empirical study of retail crowding: antecedent and consequences. Journal of Retailing, 20(1), 201-222.
|
6 |
Eroglu, S. A., Machleit, K. A., & Barr, T. (2005). Perceived retail crowding and shopping satisfaction: The role of shopping value. Journal of Business Research, 58(8), 143-150. doi:10.1016/j.jbusres.2004.01.005
|
7 |
Grewal, D., Krishman, R., Baker, J., & Borin, N. (1988). The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions. Journal of Retailing, 74(3), 331-352.
DOI
|
8 |
Harrell, G. D., Hutt, M. D., & Anderson, J. C. (1980). Path analysis of buyer behavior and conditions of crowding. Journal of Marketing Research, 17(1), 45-51.
DOI
ScienceOn
|
9 |
Hui, K. M., & Bateson, J. E. G. (1991). Perceived control and the effects of crowding and consumer choice on the service experience. Journal of Consumer Research, 18(2), 174-184.
DOI
ScienceOn
|
10 |
Jang, Y., Kim, M., & Kim, T. (2009). The influences of the physical environment of food court on perceived crowding, emotion and behavior intention. Journal of the East Asian Society of Dietary Life, 19(5), 812-818.
|
11 |
Jung, Y. (2007). A study about the effects of servicescape and crowding on emotion and customer satisfaction in the food court. Korean Journal of Hospitality Administration, 16(5), 221-236.
|
12 |
Kim, H. (2013). Impact of Ashley family restaurant visitor's perceived crowding on affects, hedonic values, and customer royalty. Korean Journal of Hospitality Administra-tion, 22(3), 155-173.
|
13 |
Lee, H. (2000). Analysis of causal structure on the formation and influence of crowding perception for winter tourists at a beach resort. Journal of Tourism Sciences, 23(2), 47-67.
|
14 |
Li, J. G. (2004). The effect of store physical environment on perceived crowding and shopping behavior. Auburn, NY: Auburn University Press.
|
15 |
Li, J. G., Kim, J. O., & Lee, S. Y. (2009). An empirical examination of perceived retail crowding, emotions, and retail outcomes. The Service Industries Journal, 29(5), 635-652.
DOI
ScienceOn
|
16 |
Lichtenstein, D. R., Netemeyer, R. G., & Butron, S. (1990). Distinguishing coupon proneness from value consciousness: An acquisition and transaction utility theory perspective. Journal of Marketing, 54(4), 54-67.
DOI
ScienceOn
|
17 |
Lim, C., & Shin, J. (2003). Influence on store visiting intention through store confusion and perceived promotion value by price promotion. Journal of Distribution Research, 7(2), 39-62.
|
18 |
Machleit, K. A., Eroglu, S. A., & Mantel, S. P. (2000). Retail crowding and shopping satisfaction: What modifies this relationship. Journal of Consumer Psychology, 9(1), 29-42. doi:10.1207/s15327663jcp0901_3
DOI
|
19 |
Machleit, K. A., Kellaris, J. J., & Eroglu, S. A. (1994). Human versus spatial dimensions of crowding perceptions on retail environments: A note on their measurement and their effect on shopper satisfaction. Marketing Letters, 5(2), 183-194.
DOI
|
20 |
Mehta, R. (2013). Understanding perceived retail crowding: A critical review. Journal of Retailing and Consumer Services, 20(6), 642-649. doi:10.1016/j.jretconser.2013.06.002
DOI
ScienceOn
|
21 |
Monroe, K. B., & Chapman, J. D. (1987). Framing effects on buyers' subjective product evaluations. Advances in Consumer Research, 14(1), 193-197.
|
22 |
Pan, Y., & Siemens, J. C. (2011). The differential effects of retail density: An investigation of goods versus service settings. Journal of Business Research, 64(2), 105-112. doi: 10.1016/j.jbusres.2010.02.011
DOI
ScienceOn
|
23 |
Park, J., & Chang, I. (2012). Impact of the perception difference of choice attributes or customers and congestion in restaurant on behavior intentions: Focused on buffet restaurant in Daejeon area. Journal of Tourism and Leisure Research, 24(4), 335-355.
|
24 |
Park, K. (2003). The effects of retail crowding on consumer emotions and shopping behaviors. Journal of the Korean Society of Clothing and Textiles, 27(2), 261-269.
|
25 |
Park, K., & Heo, S. (2003). Consumer attitude toward the retail sale: More than price benefits. Journal of the Korean Society of Clothing and Textiles, 27(6), 635-642.
|
26 |
Park, S. (2008). The relationship among store crowding, shopping emotions and shopping value. Journal of Distribution Science, 6(2), 61-79.
DOI
|
27 |
Park, S., Kim, J., & Yoon, J. (2014). A mediating role of coping and safety on the relationship between perception of crowding and feelings of enjoyment. The Korean Journal of Physical Education, 53(3), 485-497.
|
28 |
Park, S., Lee, S., & Lee, C. (2008). The relationship among antecedent variables of crowding, store crowding, and shopping emotions. Journal of Commodity Science and Technology, 26(2), 15-30.
|
29 |
Pons, F., Laroche, M., & Mourali, M. (2006). Consumer reactions to crowded retail settings: Cross-cultural differences between North America and the Middle East. Psychology & Marketing, 23(7), 555-572. doi:10.1002/mar.20146
DOI
ScienceOn
|
30 |
Pons, F., & Laroche, M. (2007). Cross-cultural differences in crowed assessment. Journal of Business Research, 60(3), 269-276. doi:10.1016/j.jbusres.2006.10.017
DOI
ScienceOn
|
31 |
Stokols, D. (1972). On the distinction between density & crowding: Some implications for future research. Psychological Review, 79(3), 275-278.
DOI
ScienceOn
|
32 |
Suh, S., & Chung, S. (1999). The effect of density level and perceived crowding on shopping time. Proceedings of the Korean Distribution Association, Fall Conference, Korea, 231-246.
|
33 |
Van Rompay, T. J. L., Krooshoop, J., Verhoeven, J. W. M., & Pruyn, A. T. H. (2012). With or without you: Interactive effects of retail density and need for affiliation on shopping pleasure and spending. Journal of Business Research, 65(8), 1126-1131. doi:10.1016/j.jbusres.2011.08.005
DOI
ScienceOn
|
34 |
Yang, T., & Park, Y. (2006). A study on restaurant environment and crowdedness in food service company. Culinary Research, 12(4), 63-79.
|
35 |
Yang, T., Park, Y., & Lee, B. (2008). A study on the model between the crowding and customer behavior in the food service industry. Journal of Foodservice Management, 11(1), 101-122.
|