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http://dx.doi.org/10.5850/JKSCT.2013.37.6.772

The Effect of Fashion Consumer's Browsing Motives and Risk Perception on Purchase Intention in Social Commerce  

Woo, Seung Hyun (Dept. of Clothing & Textiles, Konkuk University)
Hwang, Jin Sook (Dept. of Apparel Design, Konkuk University)
Publication Information
Journal of the Korean Society of Clothing and Textiles / v.37, no.6, 2013 , pp. 772-785 More about this Journal
Abstract
This study investigated the effects of fashion consumer's browsing motives and risk perception on impulse buying and purchase intention in social commerce. The online survey results of 317 customers who experienced using fashion products via social commerce were used for the final analysis. Exploratory factor analysis, reliability analysis, and frequency analysis were conducted using SPSS 18.0, and confirmatory factor analysis and path analysis were performed with AMOS 18.0. Three browsing motives (hedonic motive, rational motive, and informational motive) and three risk perceptions (products-related risk, customer service risk, and opportunity loss risk) were identified. The results from the structure equation model were as follows. 1) It was deducted that the browsing motive did not have a significant effect on risk perception due to the rejection of most of the hypotheses in regards to the browsing motive influence on risk perception. 2) Product-related risk and customer service risk had a significantly negative effect on purchase intention. Opportunity loss risk had significantly positive effect on impulse buying and purchase intention. 3) Hedonic browsing motive had a significant effect on impulse buying, and rational motive had a significant effect on impulse buying and purchase intention. The informational browsing motive had a significant effect only on purchase intention.
Keywords
Social commerce; Browsing motive; Risk perception; Impulse buying; Purchase intention;
Citations & Related Records
Times Cited By KSCI : 13  (Citation Analysis)
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