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http://dx.doi.org/10.14400/JDC.2021.19.2.289

Effects of Emotional Labor and Positive Psychological Capital on Burnout among Nurses at a General Hospital  

Nam, Miae (Changwon Fatima hospital)
Noh, Yoon-Goo (Dept. of Nursing, Changwon National University)
Publication Information
Journal of Digital Convergence / v.19, no.2, 2021 , pp. 289-297 More about this Journal
Abstract
The purpose of this study is to investigate the effect of emotional Labor and positive psychological capital on burnout in general hospital nurses. Participants were 157 nurses working at F General Hospital in C City, Gyeongsangnam Province and data were collected from February 8 to 22, 2019. Data were analyzed by t-test, one-way ANOVA, Pearson's correlation, multiple regression analysis using SPSS Win 23.0. Burnout was positively correlated with emotional labor (r=.531, p<.001), whereas a negative correlation was observed with positive psychological capital (r=-.391, p<.001). Factors influencing burnout included emotional labor (β=.47, p<.001), positive psychological capital (β=-.28, p<.001), with 34.9% explanatory power (F=42.78, p<.001). This result may be useful in developing new strategies for reducing burnout. Further research is needed to identify other factors affecting the burnout of general hospital nurses.
Keywords
Emotional Labor; Positive Psychological Capital; Burnout; Nurses; General hospital;
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