1 |
National Statistical Office, Future population projection, Korea, 2018.
|
2 |
Won-Seok Choe, Analysis of users satisfaction in national long-term care service quality. Studies on Life and Culture, 40, 127-165. 2016.
|
3 |
Bong-Seok Jang, Juristic consideration of the discrepancy between Long-Term Care Insurance for the aged system and field exercise: Focusing on Service provider. The Journal of Korean Long Term Care, 5 (2), 6-27. 2017.
|
4 |
Sang-Hee Park, A Multi-level analysis on the User's Perceived Service Quality of The Long-Term Care Facilities. doctoral thesis, Chung-Ang University. 2016.
|
5 |
Yun-Kyung Lee, & Se-Jin Kim, A Study on the Systematization of Service Quality Management System of Long-term Care. Health and Social Welfare Review, 32 (4), 66-93. 2012.
DOI
|
6 |
Duk Sunwoo, Improvement in evaluation and management system of long-term care quality in Korea. Korea Institute for Health and Social Affairs. 2014.
|
7 |
Gronroos, C. A service quality model and its marketing implications. European Journal of Marketing, 18 (4), 36-44. 1984.
DOI
|
8 |
Cronin, J. J. & Taylor. S. A. SERVQUAL vs SERVPERF: Reconciling performance-based and perceptions-minusexpectations measurement of Service Quality. Journal of Marketing, 58, 125-131. 1992.
DOI
|
9 |
Eun-Hee Choe, A Study on Strategic Proposal for Improving of Service Quality Management System of Long-term Care. Journal of the Korean Gerontological Society, 30 (2), 401-419. 2010.
|
10 |
Seung-Hee Lee, The Determinants of Nursing Home Quality Indicators. doctoral thesis, Ewha Womans University. 2006.
|
11 |
Tae-Wae Lee, & Jane Chung, Structural Factors Influencing the Quality Management Activities in Nursing Homes. The Journal of Korean Nursing Administration Academic Society, 16 (2), 162-171. 2010.
DOI
|
12 |
Sun-Young Lee, A Study on the Characteristics of the Long-Term Care Providing System from a Quasi-Market Perspective. Studies on Life and Culture, 56, 31-51. 2020.
|
13 |
March, J. G., & Olsen, J. P. The new institutionalism: organizational factors in political life. The American political science review, 734-749. 1984.
|
14 |
Steuerle, C. E., & Twombly, E. C. Vouchers. The Tools of Government. A Guide to the new Governance, Oxford University Press, Oxford, 445-465. 2002.
|
15 |
Hong-Suk Yuk, A Study on Market Characteristic and Service Quality of Long-term Care Service : Centered on Home Care Service. doctoral thesis, Ewha Womans University. 2017.
|
16 |
In Kim, The Influence of Market Competition and Consumer Choice of Voucher Program on Service Quality in Social Welfare Service Delivery. Korean Public Administration Quarterly, 22 (2), 397-425. 2010.
|
17 |
Soon-Yang Kim, Public Service Provision and the Voucher Scheme: The Success Requirements of Social Service Voucher. Korean Journal of Public Administration, 27 (4), 31-69. 2019.
|
18 |
Jae-Young Im, Kuk-Kyoung Moon, & Hye-jin Cho, Moderation of organizational culture on the relationship between public service motivation and organizational commitment. Korean Review of Organizational Studies, 16 (2), 1-34. 2019.
|
19 |
Ho-Jung Kim, The Study on The Culture of Korean Public Organization and Competing Values Model. The Korea Association for Policy Studies, 11 (3), 219-238. 2002.
|
20 |
http://www.longtermcare.or.kr/npbs/contents/np/e/a/20080421_guide/newGuide.jsp
|
21 |
Yong-Seok Kim, Jong-Bog Choi, Seong-Hye Hwang, Min-Suk Kim, & In-Ja Seo, Reliability and Validity of the Korean Version of SERVPERF : A Validation Study. Korean Journal of Social Welfare, 61 (2), 107-135. 2009.
DOI
|