| 1 | Grand View Research Inc., Chatbot Market 2018-2025 Report, 2017 |
| 2 | Sportsseoul, 2019-09-04 |
| 3 | K. Y. LEE, J. H. Jang, J. S. Kim, Digital Transformation Based on Chatbot in Legacy Environment, The Korea Journal of BigData, vol. 3, no.2, pp. 79-85, 2018. DOI |
| 4 | S. O. Yoon, A Study on the Major Issues of Artificial Intelligence Based Public Service, Korean Public Management Review, Vol. 32, No. 2, pp. 83-104, 2018. DOI |
| 5 | H. Y. Kim, D. K. Shin, H. J. Yang, J. H. Lee, A study of AI chatbot as an assistant tool for school English curriculum, Journal of Learner-Centered Curriculum and Instruction, vol. 19, no. 1, pp. 89-110, 2019. |
| 6 | Gordon, G., Spaulding, S., Westlund, J. K., Lee, J. J., Plummer, L., Martinez, M., Breazeal, C., Affective personalization of a social robot tutor for children's second language skills, In Thirtieth AAAI Conference on Artificial Intelligence, 2016. |
| 7 | Toni.ai, url: https://toni.ai |
| 8 | Bank of America, url: https://www.finextra.com/newsarticle/33579/bank-of-americas-erica-chatbot-wins-over-customers. |
| 9 | Chatbot bts url: https://chatfuel.com/bot/BangtanMessenger1011 |
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