벤처혁신연구 (Journal of Venture Innovation)

한국벤처혁신학회 (Korean Academy of Venture Innovation)
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진성리더십이 직원의 조직시민행동에 미치는 영향 : 일과 삶의 균형의 매개역할과 역경지수와 긍정심리자본의 조절효과

Role of AL on Employees' Organizational Citizenship Behavior : The Mediating Role of Work-life Balance and the Moderating Effect of Adversity Quotient and Positive Psychological Capital

  • 장완영 (중앙대학교 문화예술경영학과) ;
  • 한주희 (중앙대학교 경영학부)
  • Zhang, Wanying (Chung-Ang University) ;
  • Hahn, Ju-hee (Chung-Ang University)
  • 투고 : 2024.05.29
  • 심사 : 2024.06.21
  • 발행 : 2024.06.30
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초록

중국 국영기업(SOEs)들은 국가 경제발전을 이바지하는데 중요한 역할을 해오고 있다. 그리고 중국 시장경제 부흥과 더불어 끊임없는 개혁과 혁신을 통해 지속적인 경제성장에 박차를 가한다. 예로부터 지금까지 SOEs 가 중국시장에서 대체 불가능한 역할을 해오고 있기에 본 연구는 SEOs 의 직원들을 대상으로 연구하였다. 사회교환이론, 역경지수이론 및 자원보존이론을 바탕으로 진성리더십과 역경지수, 조직구원들의 조직시민행동과의 관계를 연구하였다. 이 연구는 SOEs 능동적으로 진정리더십을 구축하고 직원들의 역경지수에 주의를 기울여야 한다고 권고하고 있으며, 직원들의 일과 삶의 균형에 관심을 기울이고 긍정심리자본을 구축해야 함을 보여준다. 이 연구는 계층화 선형연구 접근 방식을 사용하여 SOEs 로부터 60 개 팀, 390 개의 질문에 대한 답을 수집하였다. MPLUS 의 연구결과는 진정리더십이 조직시민행동을 촉진시킨다는 것을 확인하였고 일과 삶의 균형의 매개효과를 확인하였다. 또한 역경지수는 진정리더십과 일과 삶의 균형의 관계를 긍정적으로 조절하고, 긍정심리자본은 일과 삶의 균형과 조직시민행동의 관계를 긍정적으로 조절한다는 것을 확인하였다. 마지막으로, 이 연구의 이론적, 실무적 시사점과 본 논문의 한계점 그리고 향후의 연구방향에 대해 논의하였다.

In organizational behavior, the impact of leadership in organizations and employees' organizational citizenship behavior (OCB) have been two hot topics studied by scholars. However, previous studies have predominantly examined the organizational citizenship behavior of various generational groups. In the context of China's socialist market economy, it is necessary to study the OCB of state-owned enterprises (SOEs). Furthermore, employees' work-life balance in the context of SOEs' unique organizational cultures has also attracted much attention. Scholars have discovered that employees respond well to authentic leadership (AL). Although this observation has a theoretical basis, empirical research remains insufficient. Therefore, this study examined whether AL effectively promotes OCB among employees in SOEs. Additionally, we examined the mediating role of work-life balance and the moderating role of the adversity authentic and positive psychological capital. The research hypotheses were tested using 390 valid questionnaires from 60 teams using MPLUS 8.0. The results of the MPLUS study confirmed that AL promotes OCB. Work-life balance positively mediated between AL and OCB, adversity quotient positively moderated AL and work-life balance, while positive psychological capital positively mediated the impact of work-life balance on OCB. These findings provide empirical support for applying social exchange, adversity quotient, and resource conservation theories. Moreover, this study provides certain managerial insights through which managers can more effectively improve employees' professional behavior in SOEs.

키워드

과제정보

This research was supported by the Chung-Ang University research grant in 2019.

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