품질경영학회지 (Journal of Korean Society for Quality Management)

  • 제52권2호
  • /
  • Pages.357-376
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  • 2024
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  • 1229-1889(pISSN)
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  • 2287-9005(eISSN)
한국품질경영학회 (Korean Society for Quality Management)
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델파이 기법과 CMMI를 활용한 군 정비창 기술수준 진단체계 연구사례

Research Case of Military Maintenance Depot Technology Level Diagnosis System Using Delphi Technique and CMMI

  • 조지훈 (대진대학교 대학일자리본부)
  • Jihoon Cho (Head Office of Career Support, Daejin University)
  • 투고 : 2024.02.02
  • 심사 : 2024.04.15
  • 발행 : 2024.06.30
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초록

Purpose: The purpose of this study is to design an objective and comparable diagnostic system for diagnosing the technology level of military maintenance depots and verify its actual applicability. Methods: Literature Review, Capability Maturity Model Integration, Analytic Hierarchy Process. Results: Military maintenance depot maintenance quality level diagnosis items, Maintenance quality level by maintenance technology area, Guidelines for diagnosing maintenance quality level, Quality level comparison results by area and implications for improvement. Conclusion: In order to systematically evaluate the maintenance quality of military maintenance depots, this study was conducted with the goal of designing an overall maintenance quality diagnosis system, including diagnosis areas, diagnosis items, and a diagnosis score award system, by improving the existing evaluation method. In addition, the newly developed maintenance quality diagnosis system was applied to actual evaluation activities and the results were returned to members, confirming the usefulness of the developed maintenance quality diagnosis system in the field.

키워드

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