Journal of Information Technology Services (한국IT서비스학회지)

Korea Society of IT Services (한국IT서비스학회)
권호 표지
DOI QR코드

DOI QR Code

Study on the Sustainable Usage Intention of Citizen Data Collection Community Mapping Based on Digital Platforms

디지털 플랫폼을 활용한 시민 데이터 수집 및 커뮤니티 매핑의 지속적 사용 의도에 관한 연구

  • 최현진 (연세대학교 정보대학원) ;
  • 이정훈 (연세대학교 정보대학원) ;
  • 임송재 (연세대학교 정보대학원)
  • Received : 2024.04.30
  • Accepted : 2024.06.12
  • Published : 2024.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

This study aims to enhance the continuous utilization of community mapping by structurally understanding the intentions behind its ongoing use and the impacts related to it, grounded in prior research. By analyzing existing community mapping cases through literature studies on community mapping, this research identifies the characteristics of community mapping that motivate its sustained use. Moreover, based on the Uses and Gratifications Theory and the Participatory Communication Model (PCM), this study proposes a research model to investigate the factors influencing the intention to continue using community mapping. Unlike previous studies, which primarily focused on developing and applying community mapping processes for case studies, this research not only develops and applies a community mapping process but also aims to apply the findings related to the intention of continued use in future community mapping activity processes for sustained engagement.

Keywords

References

  1. 구순옥, 남상준, "커뮤니티매핑 기반 참여적 환경지도 제작활동 효과", 한국지리환경교육학회지, 제27권, 제2호, 2019, 131-145. https://doi.org/10.17279/JKAGEE.2019.27.2.131
  2. 김영채, "모바일 특성과 IT 특성, 그리고 관여가 스마트폰 애플리케이션 만족에 미치는 영향에 관한 연구", E-비즈니스연구, 제12권, 제2호, 2011, 49-77. https://doi.org/10.15719/GEBA.12.2.201106.49
  3. 권혜정, 김대기, "온라인 유통업체의 정보 품질 관리가 최종 고객 경험에 주는 영향에 대한 연구", 한국로지스틱스학회, 제20권, 제4호, 2012, 1-20.
  4. 김배현, "데이터 경제 활성화를 위한 빅데이터 플랫폼 사례 분석 및 구축 전략", 융합보안논문지, 제21권, 제1호, 2021, 73-78. https://doi.org/10.33778/kcsa.2021.21.1.073
  5. 김현명, "T서비스 관리 시스템 성숙도가 정보시스템 아웃소싱 성공에 미치는 영향에 관한 연구: ITIL(IT Infrastructure Library) 기반 서비스 관리 사례", 건국대학교, 석사학위논문, 2007.
  6. 박강민, 김준연, "산업융합 플랫폼의 부상과 대응 전략", SPRI , 2021.
  7. 소택화, 고준, "모바일 폐쇄형 SNS의 지속적 이용의 도에 영향을 미치는 요인: 심층인터뷰와 실증분석", 정보시스템연구, 제24권, 제3호, 2015, 21-46. https://doi.org/10.5859/KAIS.2015.24.3.21
  8. 송지준, 논문작성에 필요한 SPSS/Amos 통계분석방법, 개정 2판, 3쇄, 21세기사, 2015.
  9. 안병인, "스마트폰을 통한 스포츠콘텐츠 소비가 이용자의 지속이용의도에 미치는 영향: 기대가치이론과 기대충족모델을 중심으로", 성균관대학교, 석사학위논문, 2017.
  10. 오충원, "인터넷 환경에서 참여형 GIS 에 대한 연구", 한국지도학회지, 제13권, 제1호, 2013, 127-141.
  11. 우종필, 구조방정식 모델 개념과 이해, 한나래출판사, 2012.
  12. 이영애, "IoT 제품에 있어서 소비자 리스크와 이용편리성이 구매의도에 미치는 영향요인 분석", 호서대학교 글로벌창업대학원, 석사학위논문, 2017.
  13. 이정희, "공연분야 공공 문화예술기관 성과평가지표의 상대적 중요도 분석: AHP분석기법을 중심으로", 문화정책논총, 제33권, 제1호, 2019, 155-184. https://doi.org/10.16937/jcp.2019.33.1.155
  14. 이차희, 참여형 공간계획 구현을 위한 softGIS의 필요성과 시사점, 국토연구원, 2021, 5.
  15. 임성희, "국립공원 명품마을의 성공요인과 정책 우선 순위 결정에 관한 연구: AHP를 중심으로", 경희대학교 대학원 관광학과, 석사학위논문, 2017, 28-33.
  16. 임완수, "시민참여와 커뮤니티 매핑(Community Mapping)", 2019년 한국정책분석평가학회 하계학술대회, 2019.
  17. 임완수, 김경태, 조병우, "커뮤니티 매핑을 활용한 악취관리의 가능성과 한계에 관한 연구", 서울도시연구, 제22권, 제2호, 2021, 39-54. https://doi.org/10.23129/SEOULS.22.2.202106.39
  18. 임완수, 세상과 나를 바꾸는 지도, 커뮤니티매핑, 빨간소금, 서울, 2021.
  19. 장형유, "전자뱅킹의 사용의도 및 재사용의도 증진방안에 관한 연구", 인터넷전자상거래연구, 제9권, 제1호, 2009, 307-330.
  20. 전보애, 홍일영, "드론을 활용한 커뮤니티 매핑이 시민성과 사회참여역량에 미치는 영향: 동해 논골담길 창의적 체험활동을 사례로", 한국지리환경교육학회지, 제28권, 제2, 2020, 89-107. https://doi.org/10.17279/JKAGEE.2020.28.2.89
  21. 정부만, 오픈소스 기반의 개방형 데이터 플랫폼 현황과 전망, NIA 한국정보화진흥원, 2017.
  22. 정수희, 이병민, "지역공동체의 실천적 집단지성의 발현으로서 커뮤니티매핑에 대한 소고", 서울도시연구, 제15권, 제4호, 2014, 185-204. https://doi.org/10.23129/SEOULS.15.4.201412.185
  23. 정희석, 김영진, 남준영, 황성수, "휠체어 이용자를 위한 장애인 참여형 커뮤니티 매핑 어플리케이션", 2019년 한국컴퓨터종합학술대회, 2019.
  24. 조효진, "온라인 관광정보 신뢰와 관계지속 연구", 경기대학교 대학원 박사학위논문, 2007.
  25. 최현식, 최용민, "모바일관광정보의 정확성이 관광만족 및 재사용의도에 미치는 영향", 한국관광학회지, 제34권, 제5호, 2010, 287-306.
  26. 한병성, "점포 IT관리 서비스품질이 지속사용의도에 미치는 영향에 관한 실증 연구", 디지털융복합연구, 제14권, 제8호, 2016, 115-125. https://doi.org/10.14400/JDC.2016.14.8.115
  27. 황성수, 안재성, "지역 정보화 촉진을 위한 참여지도(community mapping) 활용방안 모색", 지역정보화, 제79권, 2013, 106-109.
  28. 허호원, "모바일학습의 이용행동에 영향을 미치는 주요 요인에 관한 실증 연구", 숭실대학교 대학원 박사학위논문, 2015.
  29. Adaptive Inc., The Road to Enterprise Architecture: There is nothing worth for but Christian Architecture and a boat, 2007.
  30. Barclay, D., C.A. Higgins, and R.L. Thompson, "The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration", Technology Studies, Vol.2, No.2, 1995, 285-309.
  31. Barney, J.B., "Firm Resources and Sustained Competitive Advantage", Journal of Management, Vol.17, No.2, 1991, 99-120. https://doi.org/10.1177/014920639101700108
  32. Ajzen, I. and T.J. Madden, "Prediction of goal-directed behavior: Attitudes, intentions, perceived behavioral control", Journal of Experimental Social Psychology, Vol.22, No.5, 1986, 453-474. https://doi.org/10.1016/0022-1031(86)90045-4
  33. Amsden, J. and R. Van Wynsberghe, "Community mapping as a research tool with youth", Action Research, Vol.3, No.4, 2005, 357-381.  https://doi.org/10.1177/1476750305058487
  34. Berkes, F., "Indigenous ways of knowing and the study of environmental change", Journal of the Royal Society of New Zealand, Vol.39, No.4, 2009, 151-156. https://doi.org/10.1080/03014220909510568
  35. Bhattacherjee, A., "Understanding Information Systems Continuance: An Expectation-Confirmation Model", MIS Quarterly, Vol.25, No.3, 2001, 351-370. https://doi.org/10.2307/3250921
  36. Parker, B., "Constructing Community Through Maps Power and Praxis in Community Mapping", The Professional Geographer, Vol.58, No.4, 2006, 470-484. https://doi.org/10.1111/j.1467-9272.2006.00583.x
  37. Brown, G. and M. Kytta, "Key issues and research priorities for public participation GIS (PPGIS): A synthesis based on empirical research", Applied Geography, Vol.46, 2014, 122-136. https://doi.org/10.1016/j.apgeog.2013.11.004
  38. Choi, D. H., "The role of trust in other in social networking service context", Thee-Business Studies, Vol.11, No.4, 2010, 233-345. https://doi.org/10.15719/geba.11.4.201011.233
  39. Perkins, C., "Community mapping", The Cartographic Journal, Vol.44, No.2, 2005, 127-137. https://doi.org/10.1179/000870407X213440
  40. Kalen, C., H. Andren, J. Mansson, and H. Sand, "Using citizen data in a population model to estimate population size of moose (Alces alces)", Ecological Modelling, Vol.471, 2022, 110066.
  41. Cogan, C. and G. Sharpe, "Planning analysis: The theory of citizen involvement", The Theory of Citizen Participation, University of Oregon, 1986, 284-298.
  42. Davis, F.D., R.P. Bagozzi, and P.R. Warshaw, "User acceptance of computer technology: A comparison of two theoretical models", Management Science, Vol.35, No.8, 1989, 982-1003. https://doi.org/10.1287/mnsc.35.8.982
  43. Davis, F.D., R.P. Bagozzi, and P.R. Warshaw, "Extrinsic and intrinsic motivation to use computers in the workplace", Journal of Applied Social Psychology, Vol.22, No.14, 1992, 1111-1132. https://doi.org/10.1111/j.1559-1816.1992.tb00945.x
  44. DeLone, W.H. and E.R. McLean, "Information Systems Success: The Quest for the Dependent Variable", Information Systems Research, Vol.3, No.1, 1992, 60-95. https://doi.org/10.1287/isre.3.1.60
  45. DeLone, W.H. and E.R. McLean, "The DeLone and McLean model of information systems success: A ten-year update", Journal of Management Information Systems, Vol.19, No.4, 2003, 9-30. https://doi.org/10.1080/07421222.2003.11045748
  46. Drew, C., "Transparency-Considerations for PPGIS research and development", URISA, Vol.15, 2003, 73-78.
  47. Elwood, S., "Volunteered geographic information: Key questions, concepts and methods to guide emerging research and practice", GeoJournal, Vol.72, 2008, 133-135. https://doi.org/10.1007/s10708-008-9187-z
  48. Elwood, S. and M.F. Goodchild, "Researching volunteered geographic information: Spatial data, geographic research, and new social practice", Annals of the Association of American Geographers, Vol.102, No.3, 2012, 571-590. https://doi.org/10.1080/00045608.2011.595657
  49. Favier, T. and J. van der Schee, "Learning geography by combining fieldwork with GIS", International Research in Geographical and Environmental Education, Vol.18, No.4, 2009, 261-274. https://doi.org/10.1080/10382040903251091
  50. Fu, P. and J. Sun, "Web GIS", ESRI Press, Redlands, CA, 2010.
  51. Goodchild, M. F., "Citizens as sensors: The world of volunteered geography", GeoJournal, Vol.69, No.4, 2007, 211-221. https://doi.org/10.1007/s10708-007-9111-y
  52. Ha, S. and L. Stoel, "Consumer e-shopping acceptance: Antecedents in a technology acceptance model", Journal of Business Research, Vol.62, No.5, 2009, 565-571. https://doi.org/10.1016/j.jbusres.2008.06.016
  53. Harris, T.M. and L.J. Rouse, "The geospatial web and local geographical education", International Research in Geographical and Environmental Education, Vol.19, No.1, 2010, 63-66. https://doi.org/10.1080/10382041003602944
  54. Harley, J.B., "Maps, knowledge, and power", In The Iconography of Landscape, 1988, 277-312.
  55. Hedberg, J.G., "Extending the pedagogy of mobility", Educational Media International, Vol.51, No.3, 2014, 237-253. https://doi.org/10.1080/09523987.2014.968447
  56. Glockner, H., "Local empowerment through community mapping for water and sanitation in Dar es Salaam", Environment & Urbanization, Vol.16, No.1, 2004, 185-198. https://doi.org/10.1177/095624780401600115
  57. Hsu, C.L. and H.P. Lu, "Why do people play on-line games? An extended TAM with social influences and flow experience", Information and Management, Vol.41, No.7, 2004, 853-868. https://doi.org/10.1016/j.im.2003.08.014
  58. Igbaria, M., S. Parasuraman, and J.J. Baroudi, "A motivational model of microcomputer usage", Journal of Management Information Systems, Vol.13, No.1, 1996, 127-144. https://doi.org/10.1080/07421222.1996.11518115
  59. Joreskog, K.G. and D. Sorbom, LISREL VI: Analysis of Linear Structural Relationships by the Method of Maximum Likelihood, Chicago: National Educational Resources, 1993.
  60. Josh Kirschenbaum, Equitable Development Toolkit Community Mapping, PolicyLink, 2002.
  61. Katz, E., J.G. Blumner, and M. Gurevitch, "Uses and gratifications research", The Public Opinion Quarterly, Vol.37, 1973, 509-523. https://doi.org/10.1086/268109
  62. Kahila-Tani, M., A. Broberg, and M. Kytta, "Let the citizens map-public participation GIS as a planning support system in the Helsinki master plan process", Planning Practice & Research, Vol.31, No.2, 2016, 195-214. https://doi.org/10.1080/02697459.2015.1104203
  63. Koufaris, M. and W. Hampton-Sosa, "The development of initial trust in an online company by new customers", Information & Management, Vol.41, 2004, 377-397. https://doi.org/10.1016/j.im.2003.08.004
  64. Kyem, P., "Power, participation and inflexible institutions: An examination of the challenges to community empowerment in participatory GIS applications", Cartographica, Vol.38, No.3-4, 2004, 5-17. https://doi.org/10.3138/2J31-4648-6P62-6P78
  65. Lydon, M., "Community mapping: The recovery (and discovery) of our common ground", Geomatica, Vol.57, No.2, 2003, 131-143.
  66. Mathieson, K., "Predicting user intentions: Comparing the technology acceptance model with the theory of planned behavior", Information Systems Research, Vol.2, No.3, 1991, 173-191. https://doi.org/10.1287/isre.2.3.173
  67. Malone, T.W., R. Laubacher, and C. Dellarocas, Harnessing Crowds: Mapping the Genome of Collective Intelligence, MIT Center for Collective Intelligence, 2009.
  68. Delgado-Aguilar, M.J., "Community mapping of ecosystem services in tropical rainforest of Ecuador", Ecological Indicators, Vol.73, 2017, 460-471. https://doi.org/10.1016/j.ecolind.2016.10.020
  69. Fang, M.L., "Place-making with older persons: Establishing sense-of-place through participatory community mapping workshops", Social Science & Medicine, Vol.168, 2016, 223-229. https://doi.org/10.1016/j.socscimed.2016.07.007
  70. Moon and Kim, "Extending the TAM for a world-wide-web context", Information and Management, Vol.38, No.4, 2001, 217-230. https://doi.org/10.1016/S0378-7206(00)00061-6
  71. Papacharissi, Z. and A.M. Rubin, "Predictors of Internet Use", Journal of Broadcasting & Electronic Media, Vol.44, 2000, 175-196. https://doi.org/10.1207/s15506878jobem4402_2
  72. Parasuraman, "Servqual-A Multiple Item Scale for Measuring Consumer Perceptions of Service Quality", Journal of Retailing, Vol.64, No.1, 1988, 12-40.
  73. Perkins, C., "Community mapping", The Cartographic Journal, Vol.44, No.2, 2007, 127-137. https://doi.org/10.1179/000870407X213440
  74. Rogers, E. M., Diffusion of Innovations, 5th Edition, NY: Free Press, 2002.
  75. Rosengren, K.E., "International news: Methods, data and theory", Journal of Peace Research, Vol.11, No.2, 1974, 145-156. https://doi.org/10.1177/002234337401100208
  76. Elwood, S., "Volunteered geographic information: future research directions motivated by critical, participatory, and feminist GIS", GeoJournal, Vol.72, 2008, 173-183. https://doi.org/10.1007/s10708-008-9186-0
  77. Sieber, R., "Public participation geographic information systems: A literature review and framework", Annals of Association of American Geographers, Vol.96, No.3, 2006, 491-507. https://doi.org/10.1111/j.1467-8306.2006.00702.x
  78. Simon, H.A., "Bounded rationality", Utility and Probability, 1990, 15-18.
  79. Strong, D.M., Y.W. Lee, and R.Y. Wang, "Data Quality in Context", Communication of the ACM, Vol.40, No.5, 1997, 103-110. https://doi.org/10.1145/253769.253804
  80. Jackson, T.O. and B.S. Bryson, "Community Mapping as a Tool for Developing Culturally Relevant Pedagogy", The New Educator, Vol.14, No.2, 2018, 109-128. https://doi.org/10.1080/1547688X.2018.1426323
  81. Van der Heijden, H., "User Acceptance of Hedonic Information Systems", MIS Quarterly, Vol.28, No.4, 2004, 695-704. https://doi.org/10.2307/25148660
  82. Williams, P.W., "Assessing Mobile Learning Effectiveness and Acceptance", The School of Business of the George Washington University, Doctorial thesis, 2009.
  83. Zhu, F.X., W. Wymer, and I. Chen, "IT- based services and service quality in consumer banking", International Journal of Service Industry Management, Vol.13, No.1, 2002, 69-90. https://doi.org/10.1108/09564230210421164
  84. Acs, Z.J., A.K. Song, L. Szerb, D.B. Audretsch, and E. Komlosi, "The evolution of the global digital platform economy: 1971-2021", Small Business Economics, Vol.57, 2021, 1629-1659.  https://doi.org/10.1007/s11187-021-00561-x