DOI QR코드

DOI QR Code

A Scoping Review on Burnout among Dental Hygienists in South Korea

  • Yang-Keum Han (Department of Dental Hygiene, Daejeon Health University) ;
  • An-Na Yeo (Department of Dental Hygiene, Baekseok Culture University)
  • Received : 2024.05.09
  • Accepted : 2024.05.30
  • Published : 2024.06.30

Abstract

Background: Dental hygienists, who play a vital role in promoting oral health, experience burnout due to various factors. This study aimed to identify these factors through a scoping review of the literature on burnout among dental hygienists in Korea to develop prevention and intervention strategies for burnout. Methods: The literature review was conducted following a scoping review protocol, which included five stages: identifying the literature question, identifying relevant studies, study selection, charting the data, summarizing, and reporting the results. Of the 352 documents initially reviewed, 35 were ultimately selected as final studies. These documents were analyzed to identify general characteristics and key variables related to burnout and to review the recommendations made by the studies. Results: Analysis of the final documents revealed that most studies published between 2013 and 2018 involved sample sizes ranging from 201 to 300 participants. Burnout-related characteristics include age, salary, work experience, and marital status. Emotional labor was the key variable most frequently identified, followed by intention to leave, job stress, job satisfaction, job involvement, and self-efficacy. Conclusion: This study suggests that strategies for preventing and intervening in burnout should be developed through both personal efforts and institutional measures. This approach will improve the work environment for dental hygienists and, consequently, enhance the quality of dental healthcare services.

Keywords

References

  1. Shin YS, Lee SH, Lee YH, et al.: Survey on the current status of health and medical personnel. Ministry of Health and Welfare, Sejong, pp.661-671,
  2. Maslach C, Schaufeli WB, Leiter MP: Job burnout. Annu Rev Psychol 52: 397-422, 2001. https://doi.org/10.1146/annurev.psych.52.1.397 
  3. Maslach C, Leiter MP: New insights into burnout and health care: strategies for improving civility and alleviating burnout. Med Teach 39: 160-163, 2017. https://doi.org/10.1080/0142159X.2016.1248918 
  4. Deeb GR, Braun S, Carrico C, Kinser P, Laskin D, Golob Deeb J: Burnout, depression and suicidal ideation in dental and dental hygiene students. Eur J Dent Educ 22: e70-e74, 2018. https://doi.org/10.1111/eje.12259 
  5. Maslach C, Jackson SE: The measurement of experienced burnout. J Organ Behav 2: 99-113, 1981. https://doi.org/10.1002/job.4030020205 
  6. Maslach C, Jackson SE, Leiter MP: Maslach burnout inventory manual. 3rd ed. Consulting Psychologists Press, Palo Alto, p.191-218, 1997. 
  7. Choi HN, Lee JW, Cho YS: Factors associated with turnover intention of public health dental hygienist. J Korean Soc Dent Hyg 11: 343-351,
  8. Jeong KY, Han OS: A study on emotional labor, emotional burnout, turnover intention of dental hygienist. J Dent Hyg Sci 15: 280-286, 2015. https://doi.org/10.17135/jdhs.2015.15.3.280 
  9. Min HH, Jeon JH, Kim YS: Influencing factors of turnover intention in the clinical dental hygienists. J Korean Soc Dent Hyg 15: 831-839, 2015. https://doi.org/10.13065/jksdh.2015.15.05.831 
  10. Jeung DY, Lee HO, Chung WG, et al.: Association of emotional labor, self-efficacy, and type a personality with burnout in Korean dental hygienists. J Korean Med Sci 32: 1423-1430, 2017. https://doi.org/10.3346/jkms.2017.32.9.1423 
  11. Min HH, Kim YS: Factors influencing turnover intention in new dental hygienists. J Korean Soc Dent Hyg 16: 1047-1055, 2016. https://doi.org/10.13065/jksdh.2016.16.06.1047 
  12. Choi HN, Lim SR, Cho YS: Factors associated with turnover intention of dental hygienist. J Korean Soc Dent Hyg 10: 973-981,
  13. Kim YS, Yoon HS: Burnout among clinical dental hygienists and its coping behaviors. J Dent Hyg Sci 7: 225-233, 2007. 
  14. Han YK, Kim HH: The relationship among burnout, compassion fatigue, compassion satisfaction and social support of clinical dental hygienists. J Dent Hyg Sci 14: 256-263,
  15. Jang HA, Han SJ: Effect of role stress, resilience, and professional identity on burnout in dental hygienists. J Korean Soc Dent Hyg 18: 683-691, 2018. https://doi.org/10.13065/jksdh.20180059 
  16. Arksey H, O'Malley L: Scoping studies: towards a methodological framework. Int J Soc Res Methodol 8: 19-32, 2005. https://doi.org/10.1080/1364557032000119616 
  17. Tricco AC, Lillie E, Zarin W, et al.: PRISMA extension for scoping reviews (PRISMA-ScR): checklist and explanation. Ann Intern Med 169: 467-473, 2018. https://doi.org/10.7326/M18-0850 
  18. Lockwood C, Dos Santos KB, Pap R: Practical guidance for knowledge synthesis: scoping review methods. Asian Nurs Res (Korean Soc Nurs Sci) 13: 287-294, 2019. https://doi.org/10.1016/j.anr.2019.11.002 
  19. Chang SJ, Jang SJ, Lee SH, Lee HO: Factors influencing quality of life and its measurements in patients with hypertension: a systematic review. J Muscle Jt Health 24: 24-36, 2017. https://doi.org/10.5953/JMJH.2017.24.1.24 
  20. The Joanna Briggs Institute: Joanna briggs institute reviewers' manual: 2015 edition / supplement. The Joanna Briggs Institute, Adelaide, 2015.
  21. Seo HJ: The scoping review approach to synthesize nursing research evidence. Korean J Adult Nurs 32: 433-439, 2020. https://doi.org/10.7475/kjan.2020.32.5.433 
  22. Kim YS, Yoon HS: A study on burnout and organizational effectiveness of dental hygienists. J Dent Hyg Sci 8: 291-297, 2008. 
  23. Park JH: Burnout and job satisfaction among dental hygienists in some legions. J Korean Soc Dent Hyg 9: 569-579, 2009. 
  24. Lee BH, Kim JS: Analysis of the correlation of burnout, job satisfaction and turnover of dental hygienists. J Korea Contents Assoc 10: 217-227, 2010. https://doi.org/10.5392/JKCA.2010.10.11.217 
  25. Lee BH: Analysis of the correlation of burnout and health promoting behaviors of dental hygienists. Korean J Health Serv Manag 5: 111-121, 2011. https://doi.org/10.12811/kshsm.2011.5.3.111 
  26. Oh HY, Jin KN: A study on emotional labor and burnout in dental hygienist. J Dent Hyg Sci 13: 71-76, 2013. 
  27. Jang KA, Lee HS: Factors affecting the self esteem of a convergence dental hygienist. J Korea Converg Soc 6: 177-186, 2015. http://doi.org/10.15207/JKCS.2015.6.4.177 
  28. Lee JC, Ro HL: Influence of burnout on job commitment in dental hygienists: in the Gyeongsang-do region. J Digit Converg 14: 31-42, 2016. http://doi.org/10.14400/JDC.2016.14.9.31 
  29. Jung EK: Relationship between emotional labor and burnout among dental hygienists. J Korean Soc Dent Hyg 16: 53-59, 2016. https://doi.org/10.13065/jksdh.2016.16.01.53 
  30. Ji MG: The effect of turnover intention on the job stress, burn out and organizational commitment - focused on new dental hygienists -. J Korea Entertain Ind Assoc 10: 379-387, 2016. http://doi.org/10.21184/jkeia.2016.12.10.6.379 
  31. Jeon EJ, Han MA, Park J, Choi SW: The effect of violent experience on burnout among some dental hygienists. J Dent Hyg Sci 17: 413-422, 2017. http://doi.org/10.17135/jdhs.2017.17.5.413 
  32. Kang MH, Jang SJ: Convergent relationship between emotional labor, burnout, Job satisfaction and turnover intention in the dental hygienists. J Korea Converg Soc 8: 95-103, 2017. https://doi.org/10.15207/JKCS.2017.8.8.095 
  33. Kim CR, Choi JS: Mediating effects of burnout and moderating effects of organizational support on the relationship between emotional dissonance and job satisfaction in dental hygienists. J Korean Soc Dent Hyg 18: 489-499, 2018. http://doi.org/10.13065/jksdh.20180050 
  34. Kim YI: Factors affecting clinical dental hygienist emotional intelligence on burnout. J Korea Acad Ind Coop Soc 19: 410-416, 2018. http://doi.org/10.5762/KAIS.2018.19.8.410 
  35. Cho MM, Kim JB, Kwun HS, et al.: Impact of incivility experienced by dental hygienists on organizational achievement -as a mediating effect of emotional exhaustion. J Korean Acad Oral Health 43: 163-169, 2019. https://doi.org/10.11149/jkaoh.2019.43.3.163 
  36. Min HH: Influencing of compassion satisfaction and burnout on positive psychological capital of clinical dental hygienists. J Korean Soc Dent Hyg 20: 787-795, 2020. http://doi.org/10.13065/jksdh.20200073 
  37. Lee MJ, Lee HJ, Kwon JH, Kim EH, Kim JH: The effect of verbal violence experienced by dental hygienists on job stress and turnover intention and burn-out. J Korean Oral Health Sci 8: 1-10, 2020. http://doi.org/10.33615/jkohs.2020.8.3.1 
  38. Min KH, Min HH: Influences of presenteeism of clinical dental hygienists. J Korean Acad Oral Health 45: 82-86, 2021. http://doi.org/10.11149/jkaoh.2021.45.2.82 
  39. Oh HN, Han YS: The effect of emotional labor and burnout on job embeddedness in dental hygienists. J Korea Entertain Ind Assoc 16: 313-320, 2022. https://doi.org/10.21184/jkeia.2022.10.16.7.313 
  40. Park MJ, Min HH, Lee HJ: Factors affecting job satisfaction due to organizational commitment and burnout of clinical dental hygienists. J Korean Oral Health Sci 10: 96-102, 2022. https://doi.org/10.33615/jkohs.2022.10.1.96 
  41. Won YS: Convergence study about grit among dental hygienist. J Converg Inf Technol 12: 99-108, 2022. http://doi.org/10.22156/CS4SMB.2022.12.01.099 
  42. Baek JM, Ji JH: The effect of role stress on dental hygienists' job burnout and turnover intentions: the moderated mediating effect of professional identity. J Korean Oral Health Sci 11: 50-57, 2023. https://doi.org/10.33615/jkohs.2023.11.3.50 
  43. Yun MH, Min HH: Factors influencing burnout in clinical dental hygienists. J Korean Soc Dent Hyg 19: 975-982, 2019. https://doi.org/10.13065jksdh.20190083  https://doi.org/10.13065jksdh.20190083
  44. Heo SE, Ji JH: The mediating effects of burnout on the relationships between job stress and turnover intention for dental hygienists. Korean Public Health Res 36: 35-55, 2010. https://doi.org/10.22900/kphr.2010.36.2.004 
  45. Oh HS: Relationship between emotional labor, burnout and turnover intention in the dental hygienists. J Korean Soc Dent Hyg 15: 641-648, 2015. https://doi.org/10.13065/jksdh.2015.15.04.641 
  46. Kim JY: Influence of emotional labor on job burnout in dental hygienists: the moderating effect of employee support. J Korean Soc Dent Hyg 16: 751-758, 2016. https://doi.org/10.13065/jksdh.2016.16.05.751 
  47. Jeong SB, Choi EM, Choi JS: The effects of emotional labor on burnout, turnover intention, and job satisfaction among clinical dental hygienists. J Korean Acad Oral Health 38: 50-58, 2014. https://doi.org/10.11149/jkaoh.2014.38.1.50 
  48. Sarrami-Foroushani P, Travaglia J, Debono D, Clay-Williams R, Braithwaite J: Scoping meta-review: introducing a new methodology. Clin Transl Sci 8: 77-81, 2015. https://doi.org/10.1111/cts.12188 
  49. Deckard GJ, Rountree B: Burnout in dental hygiene. Dent Hyg (Chic) 58: 307-313, 1984. 
  50. Gorter RC: Work stress and burnout among dental hygienists. Int J Dent Hyg 3: 88-92, 2005. https://doi.org/10.1111/j.1601-5037.2005.00130.x 
  51. Park JR, Kang KH, Kim SA, et al.: Dental hygienist second job analysis study. Korea Health Personnel Licensing Examination Institute, Seoul, pp.116-171, 2012. 
  52. Han YK, Kim SH, Yang JY, Yu JS, Bae SM: A survey of dentists' opinions on the performance of dental hygienists. J Kor Acad Dent Admin 7: 1-9, 2019. https://doi.org/10.22671/JKADA.2019.7.1.1 
  53. Kim JB, Kim JS: Institutional review board and research ethics. J Korean Acad Pediatr Dent 41: 187-192, 2014. https://doi.org/10.5933/JKAPD.2014.41.2.187 
  54. Ju OJ, Kim KS, Lee HO: Analysis of the correlation of job satisfaction to turnover among dental hygienists in the region of J. J Dent Hyg Sci 7: 251-256, 2007. 
  55. Yoo EM, Han HJ: A study on the work and turnover of clinical dental hygienists. J Dent Hyg Sci 11: 41-46, 2011. 
  56. Lee DS, Hong HK, Han GS: Turnover intention among dental hygienists in Korea: a systematic review and meta-analysis. J Korean Soc Dent Hyg 22: 259-272, 2022. https://doi.org/10.13065/jksdh.20220029 
  57. Kim SH, Yang YS: A meta analysis of variables related to burnout of nurse in Korea. J Digit Converg 13: 387-400, 2015. https://doi.org/10.14400/JDC.2015.13.8.387