참고문헌
- Baker, J., Parasuraman, A., Grewal, D., Voss, G. B. 2002. The influence of multiple store environment cues on perceived merchandise value and patronage intentions. J. Mark., 66(2), 120-141.
- Bakkalbasi, N., Bauer, K., Glover, J., Wang, L. 2006. Three options for citation tracking: Google Scholar, Scopus and Web of Science. Biomed. Digit. Libr., 3(1), 1-8. https://doi.org/10.1186/1742-5581-3-1
- Bellenger, D. N., Robertson, D. H., Greenberg, B. A. 1977. Shopping center patronage motives. J. Retail., 53(2), 29-38.
- Berry, L. L. 2002. Relationship marketing of services perspectives from 1983 and 2000. J. Relatsh. Mark., 1(1), 59-77.
- Bloemer, J. M., Kasper, H. D. 1995. The complex relationship between consumer satisfaction and brand loyalty. J. Econ. Psychol., 16(2), 311-329. https://doi.org/10.1016/0167-4870(95)00007-B
- Bolton, R. N., Drew, J. H. 1991. A multistage model of customers' assessments of service quality and value. J. Consum. Res., 17(4), 375-384. https://doi.org/10.1086/208564
- Chong, K. W., Yoo, C., 2019, Effects of Customers' Voluntary Participation in Patron Store Registration on the Purchase Behaviors, Korean J. Advert., 30(5), 125-144. https://doi.org/10.14377/KJA.2019.7.15.125
- Christopher, M., Payne, A., Ballantyne, D. 1991, Relationship marketing: bringing quality customer service and marketing together, Oxford: Butterworth Heinneman.
- Day G.S. 1969. "A two-dimensional concept of brand loyalty", J. Advert. Res., Vol. 9, pp. 29-35.
- Grewal, D., Iyer, G. R., Krishnan, R., Sharma, A. 2003. The Internet and the price-value-loyalty chain. J. Bus. Res., 56(5), 391-398. https://doi.org/10.1016/S0148-2963(01)00227-2
- Guest, L. 1944. A study of brand loyalty. J. Appl. Psychol., 28(1), 16-27. https://doi.org/10.1037/h0053554
- Hwang. H. S. 2007. Effects of Relationship Marketing on Customers' Relationship Quality, Commitment, and Loyalty in the Family Restaurant Sector, Masters dissertation, Kyunggi University, Seoul.
- Jacoby, J., Kyner, D. B. 1973. Brand loyalty vs. repeat purchasing behavior. J. Mark. Res., 10(1), 1-9. https://doi.org/10.1177/002224377301000101
- Jang YH, Park MH, Kim SW. 2005. The Influence of Consumers' Store Choice Decision Criteria on Patronage Intention and Perceived Value in Internet Shopping, J. Bus. Res., 20(1), 29-55
- Jo BC. 1977. A Study on the 'Regular Trading Relations' in the Retail Market, Dongguk University thesis book, 16, 197.
- Kim C, Lee HJ. 2004. The roles of satisfaction, trust and switching cost in customer loyalty: An examination of the relational customer group, Acad. Custom. Satisf. Manag., 6(2)259-286
- Kim CH. 1970. The Librarianship and the Related Area Studies, J. Korean Lib. Sci. Soc., 1,133-146.
- Kim DR, Kang KH, Park A, Lee CH, Kim KH. 2021. An Integrative Review of Well-aging research in Korea. J. Korea Acad.-Ind. Coop. Soc., 22(3), 190-198.
- Kim JY. Lee HJ, Bae JH. 2011. The Impact of Functional and Emotional Factors on Technological Product Patronage: the Mediating Roles of User Satisfactionanl Switching Costs. Ewha J. Soc. Sci., 25, 5-25.
- Kim LH, Guo Y. 2020. The Effects of Place Familiarity and Place Identity of Patronized Restaurants on Psychological Ownership: Focused on the Moderating Role of Satisfaction, Int. J. Tour. Manag. Serv., 35(1), 99-115.
- Kim LH, Guo Y. 2021. A Study of the Moderating Role of Psychological Ownership on the Relationships among Customer Satisfaction, Place Commitment, Selective Matchmaking, and Active Voice, Int. J. Tour. Manag. Serv., 36(1)161-179.
- Kim SH, Jang JH, Sim MB. 2010. Relationship Model in the Hair Salon Service Industry and the Moderating Effect of Regular Shop, Korean Manag. Consult. Rev., 10(4), 1-26.
- Kim SH, Park YH. 2021. An Integrative Literature Review of Smart Work: With a Special Focus on Empirical Studies Published in Korea and Abroad between 2010 and 2020, J. Competency Dev. Learn., 16(1), 1-39.
- Kim SW. 2002. The Relationship of Internet Shopping Mall Characteristics, Relationship Quality and Customer Loyalty, J. Bus. Res., 17(4), 247-273.
- Kim TG. 1981. Korean shamanism study, Gibmoondang, 205-206
- Kong OR, Rhee HJ. 2007. Loyal Customers and Their Experiences of Negative Emotions in Case of Service Failures: Findings in the Financial Industries, J. Consum. Stud., 18(4).215-235.
- Koo DM. 2006, Exploring Fundamental Reasons of Korean Customers' Discount Store Re-patronage Intention, J. Bus. Res., 21(1), 283-316.
- Lee H, Park YH. 2020. Korean shamanism study An Integrative Literature Review of Entrepreneurial Intention: Focused on Empirical Studies Published in Korea and Abroad, Korean Soc. Learn. Perform., 22(3), 257-295.
- Lee HS. 2010. A Study of Psychological ownership for Restaurant Patrons, Masters dissertation, Hansung University, Seoul.
- Lee JH, Park HK. 2013. Integrative Literature Review on Authentic Leadership Effectivenss Factors, Korean J. Bus. Adm., 26(11), 2791-2814
- Lee YJ. 2017. A Study on Matter of Division of Terminology in Loanword and Borrowed Word as Academic Term - Focusing on Consideration and Suggestion of Term definition in a Previous Research of Loanword and Borrowed word, Cult. Converg., 39(5), 885-922.
- Mehrabian A., Russell J. A. 1974. An approach to environmental psychology. Cambridge, MA: the MIT Press.
- Min JH. 2013. shaman-believer relationships between Literati Family of Lee Mun-Gun and Female Shaman Chu-Wol in 16th Centuries according to MukJae's Diary. J. Hist., (24), 55-79.
- Mullen L. B., Hartman. K. A. 2006. Google Scholar and the library Web Site: The early response by ARL Libraries. Coll. Res. Lib., 67(2)106-122. https://doi.org/10.5860/crl.67.2.106
- Nam YJ, Yang JA. 2010. A Study on User Information Seeking Behavior of Metasearch System in the Academic Library, J. Korean Soc. Inf. Manag., 27(3), 307-323.
- National Folk Museum of Korea. 2009. Shamanism, Encyclopedia of Korean Folk Beliefs, 178-179.
- Neuhaus, C., Neuhaus, E., Asher, A. 2008. Google Scholar goes to school: The presence of Google Scholar on college and university web sites. J. Acad. Librariansh., 34(1), 39-51. https://doi.org/10.1016/j.acalib.2007.11.009
- Newman J.W., Werbel R.A. 1973. Multivariate analysis of brand loyalty for major household appliances. J. Mark. Res., 10, 404-409. https://doi.org/10.1177/002224377301000408
- Oliver R. L. 1999. Whence customer loyalty? J. Mark.. 63(4), 33-44. https://doi.org/10.1177/00222429990634s105
- Parasuraman A., Grewal D. 2000. The impact of technology on the quality-value-loyalty chain: a research agenda. J. Acad. Mark. Sci., 28(1), 168-174. https://doi.org/10.1177/0092070300281015
- Park HJ. 2013. Finding Intersecting Point in the Territory of Art about Communities' Life, Kut and New Relationship of Dangol. Asian Comp. Folk. Soc., 51, 171-206.
- Pierce J. L., Van Dyne L., Cummings L. L. 1992. Psychological ownership: A conceptual and operational examination. In Southern management association proceedings, pp. 203-211.
- Raj S. P. 1982. The effects of advertising on high and low loyalty consumer segments. J. Consum. Res., 9(1), 77-89. https://doi.org/10.1086/208898
- Ryu KS, Kwon KI. 2014. Language and Logic: Logical Description of Scientific Terms, Grammar Education, 20(0), 51-76.
- Shani, D., Chalasani, S. 1992. Exploiting niches using relationship marketing. J. Consum. Mark., 9(3), 33-42. https://doi.org/10.1108/07363769210035215
- Shon SY. 2020. Effects of the optional attributes of luxury hotel paid membership on perceived value, loyalty and repurchase behavior, Masters dissertation, Kyunghee University, Seoul.
- Standard Korean Language Dictionary. 2020. https://stdict.korean.go.kr/search/SearchResult.do
- Torraco RJ. 2005. Writing integrative literature reviews: Guidelines and examples. Human resource development review, 4(3), 356-367. https://doi.org/10.1177/1534484305278283
- Woorimal Sam. 2020. http://korean.go.kr