Journal of Smart Tourism

Smart Tourism Research Center, Kyung Hee University (경희대학교 스마트관광연구소)
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Digital Collaborative Network Architecture Model Supported by Knowledge Engineering in Heritage Sites

  • Marcio Crescencio (Innovation Center, Instituto Federal Catarinense - IFC) ;
  • Alexandre Augusto Biz (Knowledge Engineering Department, Universidade Federal de Santa Catarina - PPGEGC/UFSC) ;
  • Jose Leomar Todesco (Knowledge Engineering Department, Universidade Federal de Santa Catarina - PPGEGC/UFSC)
  • Received : 2023.12.01
  • Accepted : 2024.02.03
  • Published : 2024.03.29
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Abstract

The objective of this article is to create a model of integrated management from the framework modeling of a digital collaborative network supported by knowledge engineering to make heritage site in the Brazil more effective. It is an exploratory and qualitative research with thematic analysis as technique of data analysis from the collaborative network, digital platform, world heritage, and tourism themes. The snowballing approach was chosen, and the mapping and classification of relevant studies was developed with the use of the spreadsheet tool and the Mendeley® software. The results show that the collaborative network model oriented towards strategic objectives should be supported by a digital platform that provides a technological environment that adds functionalities and digital platform services with the integration of knowledge engineering techniques and tools, enabling the discovery and sharing of knowledge in the collaborative network.

Keywords

Acknowledgement

This study was financed in part by the Coordenacao de Aperfeico amento de Pessoal de Nivel Superior - Brasil (CAPES) - Finance Code 001

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