Journal of Information Processing Systems

Korea Information Processing Society (한국정보처리학회)
권호 표지
DOI QR코드

DOI QR Code

Post-COVID-19 Syndrome: The Effect of Regret on Travelers' Dynamic Carpooling Decisions

  • Li Wang (Dept. School of Economics and Management, Lanzhou Jiaotong University) ;
  • Boya Wang (Dept. School of Economics and Management, Lanzhou Jiaotong University) ;
  • Qiang Xiao (Dept. School of Economics and Management, Lanzhou Jiaotong University)
  • Received : 2022.12.07
  • Accepted : 2023.04.11
  • Published : 2024.04.30
Download PDF
⟨ Previous Next ⟩

Abstract

Coronavirus disease 2019 (COVID-19) has severely curtailed travelers' willingness to carpool and complicated the psychological processing system of travelers' carpooling decisions. In the post-COVID-19 era, a two-stage decision model under dynamic decision scenarios is constructed by tracking the psychological states of subjects in the face of multi-scenario carpooling decisions. Through a scenario experiment method, this paper investigates how three psychological variables, travelers' psychological distance to COVID-19, anticipated regret, and experienced regret about carpooling decisions, affect their willingness to carpool and re-carpool. The results show that in the initial carpooling decision, travelers' perception gap of anticipated regret positively predicts carpooling willingness and partially mediates between psychological distance to COVID-19 and carpooling willingness; in the re-carpooling decision, travelers' perception gap of anticipated regret mediates in the process of experienced regret influencing re-carpooling willingness; the inhibitory effect of experienced regret on carpooling in the context of COVID-19 is stronger than its facilitative effect on carpooling willingness. This paper tries to offer a fact-based decision-processing system for travelers.

Keywords

Acknowledgement

This paper is supported by the National Natural Science Foundation of China (Grant No.52062026).

References

  1. T. P. Liang, Y. L. Lin, and H. C. Hou, "What drives consumers to adopt a sharing platform: an integrated model of value-based and transaction cost theories," Information & Management, vol. 58, no. 4, article no. 103471, 2021. https://doi.org/10.1016/j.im.2021.103471
  2. M. Alharthi, H. Alamoudi, A. A. Shaikh, and M. H. Bhutto, ""Your ride has arrived"-exploring the nexus between subjective well-being, socio-cultural beliefs, COVID-19, and the sharing economy," Telematics and Informatics, vol. 63, article no. 101663, 2021. https://doi.org/10.1016/j.tele.2021.101663
  3. A. Konig and J. Grippenkoven, "Travellers' willingness to share rides in autonomous mobility on demand systems depending on travel distance and detour," Travel Behaviour and Society, vol. 21, pp. 188-202, 2020. https://doi.org/10.1016/j.tbs.2020.06.010
  4. J. T. Bastos, P. A. B. Dos Santos, E. C. Amancio, T. M. C. Gadda, J. A. Ramalho, M. J. King, and O. Oviedo-Trespalacios, "Is organized carpooling safer? Speeding and distracted driving behaviors from a naturalistic driving study in Brazil," Accident Analysis & Prevention, vol. 152, article no. 105992, 2021. https://doi.org/10.1016/j.aap.2021.105992
  5. Y. Park, N. Chen, and G. Akar, "Who is interested in carpooling and why: the importance of individual characteristics, role preferences and carpool markets," Transportation Research Record, vol. 2672, no. 8, pp. 708-718, 2018. https://doi.org/10.1177/0361198118756883
  6. M. Hossain, "The effect of the Covid-19 on sharing economy activities," Journal of Cleaner Production, vol. 280, article no. 124782, 2021. https://doi.org/10.1016/j.jclepro.2020.124782
  7. F. Bachmann, A. Hanimann, J. Artho, and K. Jonas, "What drives people to carpool? Explaining carpooling intention from the perspectives of carpooling passengers and drivers," Transportation Research Part F: Traffic Psychology and Behaviour, vol. 59, pp. 260-268, 2018. https://doi.org/10.1016/j.trf.2018.08.022
  8. N. Schwarz and G. Bohner, "Feelings and their motivational implications: moods and the action sequence," in The Psychology of Action: Linking Cognition and Motivation to Behavior. New York, NY: Guilford, 1996, pp. 119-145.
  9. X. Wang, Q. Zheng, J. Wang, Y. Gu, and J. Li, "Effects of regulatory focus and emotions on information preferences: the affect-as-information perspective," Frontiers in Psychology, vol. 11, article no. 1397, 2020. https://doi.org/10.3389/fpsyg.2020.01397
  10. J. Landman, Regret: The Persistence of the Possible. New York, NY: Oxford University Press, 1993. https://doi.org/10.1093/oso/9780195071788.001.0001
  11. J. Van der Pligt, M. Zeelenberg, W. W. van Dijk, N. K. de Vries, and R. Richard, "Affect, attitudes and decisions: let's be more specific," European Review of Social Psychology, vol. 8, no. 1, pp. 33-66, 1997. https://doi.org/10.1080/14792779643000074
  12. J. Zheng, "Willingness to pay for reductions in health risks under anticipated regret," Journal of Health Economics, vol. 78, article no. 102476, 2021. https://doi.org/10.1016/j.jhealeco.2021.102476
  13. T. Gilovich and V. H. Medvec, "The experience of regret: what, when, and why," Psychological Review, vol. 102, no. 2, pp. 379-395, 1995. https://doi.org/10.1037/0033-295X.102.2.379
  14. C. Abraham and P. Sheeran, "Acting on intentions: the role of anticipated regret," British Journal of Social Psychology, vol. 42, no. 4, pp. 495-511, 2003. https://doi.org/10.1348/014466603322595248
  15. F. Marcatto, A. Cosulich, and D. Ferrante, "Once bitten, twice shy: experienced regret and non-adaptive choice switching," PeerJ, vol. 3, article no. e1035, 2015. https://doi.org/10.7717/peerj.1035
  16. H. Lin, J. Liang, J. Yang, and F. Wu, "Effects of experienced regret on risky decision making are dependent on risky degree," Scandinavian Journal of Psychology, vol. 62, no. 3, pp. 339-347, 2021. https://doi.org/10.1111/sjop.12712
  17. J. Zhang and Y. Yang, "A preliminary study of the effect of mental distance in regret processing," Psychological Science, vol. 8, no. 3, pp. 255-258, 1997.
  18. S. Wang and X. Lehto, "The interplay of travelers' psychological distance, language abstraction, and message appeal type in social media advertising," Journal of Travel Research, vol. 59, no. 8, pp. 1430-1446, 2020. https://doi.org/10.1177/0047287519880000
  19. N. Liberman and Y. Trope, "The role of feasibility and desirability considerations in near and distant future decisions: a test of temporal construal theory," Journal of Personality and Social Psychology, vol. 75, no. 1, pp. 5-18, 1998. https://psycnet.apa.org/doi/10.1037/0022-3514.75.1.5
  20. Y. Bar-Anan, N. Liberman, and Y. Trope, "The association between psychological distance and construal level: evidence from an implicit association test," Journal of Experimental Psychology: General, vol. 135, no. 4, pp. 609-622, 2006. https://psycnet.apa.org/doi/10.1037/0096-3445.135.4.609
  21. A. Spence, W. Poortinga, and N. Pidgeon, "The psychological distance of climate change," Risk Analysis: An International Journal, vol. 32, no. 6, pp. 957-972, 2012. https://doi.org/10.1111/j.1539-6924.2011.01695.x
  22. J. J. Inman and M. Zeelenberg, "Regret in repeat purchase versus switching decisions: the attenuating role of decision justifiability," Journal of Consumer Research, vol. 29, no. 1, pp. 116-128, 2022. https://doi.org/10.1086/339925
  23. R. M. Baron and D. A. Kenny, "The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations," Journal of Personality and Social Psychology, vol. 51, no. 6, pp. 1173-1182, 1986. https://doi.org/10.1037//0022-3514.51.6.1173