실천공학교육논문지 (Journal of Practical Engineering Education)

  • 제15권1호
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  • Pages.155-167
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  • 2023
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  • 2288-405X(pISSN)
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  • 2288-4068(eISSN)
한국실천공학교육학회 (Korean Institute for Pratical Engineering Education)
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세대별 개인·직무차원 만족이 이직의사에 미치는 영향 - 직장(일자리) 만족의 매개효과를 중심으로 -

Study on the Effect of Individual and Job-Level Satisfaction by Generation on Turnover Intention : Focusing on the Mediating Effect of Workplace Satisfaction

  • 투고 : 2023.02.04
  • 심사 : 2023.04.07
  • 발행 : 2023.04.30
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초록

이직은 노동시장에서 중요한 화두이며, 최근에는 다양한 세대들이 함께 일을 하면서 세대간의 마찰 등으로 인하여 조직 관리에 어려움을 느끼고 있다. 본 연구의 목적은 세대별로 개인차원의 변수(미래전망, 생활만족)와 직무차원의 변수(전공-일 수준, 직무만족)가 이직의사에 미치는 관계에서 직장만족의 매개 역할을 분석하고자 한다. 이를 위하여 한국노동패널 제22차 자료를 활용하여 관련 변수를 선정하고, SPSS를 활용하여 매개효과를 분석하였다. 주요 결과는 다음과 같다. 첫째, 개인차원의 변수가 이직의사에 영향을 미치는 관계에서 직장만족은 완전매개 역할을 하는 것으로 나타났다. 둘째, 직무차원의 변수가 이직의사에 영향을 미치는 관계에서 직장만족은 부분매개 역할을 하는 것으로 나타났다. 셋째, Z세대는 다른 세대와 다르게 직무차원의 직무만족의 변수만 이직의사에 유의한 영향을 미쳤으며, 직장만족은 부분매개 역할을 하는 것으로 나타났다.

Turnover is an important topic in the labor market, and recently, while various generations work together, it is difficult to manage the organization due to friction between generations. The purpose of this study is to analyze the mediating role of workplace satisfaction in the relationship between personal-level variables (future prospects, life satisfaction) and job-level variables (major-job level, job satisfaction) by generation on intention to leave. To this end, the 22nd Korea Labor Panel Survey was used to select related variables, and the mediating effect was analyzed using SPSS. The main results are as follows. First, it was found that workplace satisfaction plays a complete mediating role in the relationship where individual-level variables affect turnover intention. Second, it was found that workplace satisfaction plays a partial mediating role in the relationship where job-level variables affect turnover intention. Third, in Generation Z, unlike other generations, only the variable of workplace satisfaction at the job level had a significant effect on intention to leave, and workplace satisfaction was found to play a partial mediating role.

키워드

과제정보

본 논문은 김기찬의 한국기술교육대학교 박사학위 논문(2022.2)을 기초로 수정·보완한 것이다.

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