무역학회지 (Korea Trade Review)

한국무역학회 (Korea Trade Research Association)
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강압적 마케팅 자극이 미치는 부정적 영향: 중국과 한국 소셜 미디어 비교 연구

Coercive Marketing Stimuli and Negative Consequence: Comparative Study of Chinese and Korean Social Media

  • 투고 : 2023.01.07
  • 심사 : 2023.02.20
  • 발행 : 2023.02.28
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초록

본 연구는 그동안 소셜미디어 성과연구에서 다소 소홀했던 소셜미디어 기업들의 강압적이고 비자발적인 마케팅 자극과 부정적 결과물에 대한 관련성을 규명하고자 하였다. 아울러 사회문화적인 환경의 차이가 있는 대표적인 소셜미디어 시장인 한국과 중국의 소셜미디어 서비스들을 비교하고자 하였다. 분석 결과, 강압적인 마케팅 자극들이 소셜미디어 기업들의 부정적인 성과를 유발하였으며, 특히 강압적인 마케팅 자극에 따른 이용자들의 태도 및 부정적인 성과가 한국과 중국의 시장에서 극명하게 차이를 보이고 있었다. 본 연구의 결과는 소셜미디어를 활용하여 자신들의 비즈니스를 수행하고자 하는 개인이나 기업들에게 보다 실질적인 시사점들을 제공할 것으로 기대된다.

This study tries to explore that the relationship between social media company's coercive and involuntary marketing stimuli and the negative consequences that have not been intensively discussed in measuring the performance of social media companies. To reflect the influence of the socio-cultural environment of country, a comparative study was conducted on major social media market in Korea and China. As result of the verification, it was found that coercive marketing stimuli had influence on social media firm's negative consequences. And there are significant differences by country in the effect of company's coercive marketing stimulus on user attitudes and negative performance. The results of this study are expected to provide practical implications for the operation of social media firms and individuals who want to do business using social media.

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과제정보

이 논문은 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임 (NRF-2021S1A5A2A01069343)

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