Journal of Information Technology Applications and Management

Korea Data Strategy Society (한국데이터전략학회)
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The Effects of Leadership Type of Micro, Small and Medium Enterprises Owners and Knowledge Management on Business Performance

소상공인 경영자의 리더십 유형과 지식경영이 경영성과에 미치는 영향

  • Chun-Sub Um (Graduate School of Service Management, Kyonggi University) ;
  • Heon-soo Jeong (Graduate School of Service Management, Kyonggi University) ;
  • Sung-Sook Ahn (Global Urban & Infrastructure Research Center of the Institute of Urban Science, University of Seoul)
  • Received : 2023.02.15
  • Accepted : 2023.02.28
  • Published : 2023.02.28
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Abstract

The purpose of this study is to derive practical implications by verifying the influence of MSME owners' leadership type and management performance on knowledge management. In addition, we tried to verify the mediating role of knowledge management between the leadership type and management performance of MSME owners. Leadership types were divided into transformational leadership and transactional leadership. Transformational leadership consisted of charisma and inspirational motivation, while transactional leadership consisted of situational rewards and management by exception. For data collection, we conducted a survey targeting workers in small businesses. After excluding insincere data that were inappropriate for analysis, we used the remaining 243 samples for empirical analysis. To test the hypothesis, we adopted regression analysis and three-step mediated regression analysis as analysis methods. As a result of the empirical analysis, all seven hypotheses derived were supported, and the main results are summarized as follows. First, we found that MSME owners' transformational leadership and transactional leadership had a positive effect on knowledge management and management performance. Second, we found that knowledge management of MSME owners had a positive effect on business performance. Third, both transformational leadership and transactional leadership of MSME owners were found to be partially mediated by knowledge management in relation to management performance. Based on these research results, we derived practical implications for MSME owners.

Keywords

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