Journal of Platform Technology

ICT Platform Society (ICT플랫폼학회)
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Development of Cold Chain Delivery Service for Pet Healthcare Service using IoT Technology and Service Design

IoT 기술과 서비스디자인을 활용한 반려동물 헬스케어 서비스를 위한 검체 운반 콜드체인 배송 서비스 개발

  • 신해웅 (한양여자대학교 빅데이터과) ;
  • 김장수 (한국디자인문화학회)
  • Received : 2023.01.27
  • Accepted : 2023.03.05
  • Published : 2023.02.28
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Abstract

The pet industry is also developing and growing in various ways as the number of companions is steadily increasing around the world and social awareness of pets has changed to members of the "family." The pet tech market, which can check health changes early by utilizing IOT technology, is also drawing attention as pets often cannot be expressed even if they have health problems. Based on this problem recognition, this study aims to promote the cold chain service market by developing important animal sample transport services in the pet healthcare market and to develop solutions that satisfy all stakeholders such as pets, pets, and animal hospitals. It was developed to apply sustainability related to society and culture as well as economic and environmental values in the research process.

전세계적으로 반려인이 꾸준히 증가하고 있고, 반려동물에 대한 사회적 인식이 '가족'의 일원으로 변하면서 반려동물 산업도 다양한 방식으로 발전 및 성장하고 있다. 반려동물은 건강에 문제가 있어도 표현할 수 없어 질병이 악화하는 경우가 많아 IoT 기술을 활용해 건강 변화를 조기에 확인할 수 있는 펫테크 헬스케어시장도 주목받고 있다. 본 연구에서는 반려동물 헬스케어 시장에 대한 조사 및 선행연구를 분석하여 확대되는 반려동물 헬스케어 시장에 서비스디자인이 이러한 문제 인식을 바탕으로 반려동물 헬스케어 시장에서 중요한 동물 검체 운반 서비스 개발에 관여하여 콜드체인 서비스 시장을 활성화할 수 있고, 향후 확장된 반려동물 헬스케어 시장에서 반려인, 반려동물, 동물병원 등의 다양한 이해 관계자가 모두 만족할 수 있는 솔루션 개발에 방향을 제시하고자 한다.

Keywords

Acknowledgement

이 논문은 2021 학년도 한양여자대학교 교내연구비의 지원에 의해 이루어진 것이다.

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