DOI QR코드

DOI QR Code

A Study on the Effects of Job Characteristics and Public Service Motivation of Records Managers on Their Innovative Behaviors

기록연구사의 직무특성과 공공봉사동기가 혁신행동에 미치는 영향에 관한 연구

  • 김미용 (전남대학교 대학원 기록관리협동과정) ;
  • 김정현 (전남대학교 사회과학대학 문헌정보학과)
  • Received : 2023.07.17
  • Accepted : 2023.08.18
  • Published : 2023.08.31

Abstract

This study aims to examine the effect of job characteristics of records managers within the public sector on innovative behavior, focusing on the mediating role of public service motivation. To this end, an online survey was administered to records managers employed in public institutions, using 137 copies of the collected data for the final analysis. The results of the study are as follows. First, it was found that the job characteristics of records managers had a significant influence on innovative behavior and public service motivation and that public service motivation had a significant influence on innovative behavior. Second, as a result of examining the mediating effect of public service motivation in the relationship between the job characteristics of records managers and innovative behaviors, it was found that they were partially mediated. These findings confirmed the job characteristics of archival researchers, comprehensively verifying the meaningful relationship between public service motivation and innovative behavior.

이 연구는 공공부문에 종사하는 기록연구사의 직무특성이 혁신행동에 미치는 영향과 공공봉사동기의 매개효과를 분석하는데 있다. 이를 위해 공공기관의 기록연구사를 대상으로 온라인 설문조사를 실시하였으며, 수집된 데이터 총 137부를 최종 분석에 사용하였다. 빈도분석, 탐색적 요인분석, 신뢰도 분석, 기술통계분석, t검정, 분산분석, 상관분석, 회귀분석, 매개효과 분석을 하였으며, 연구 결과는 다음과 같다. 첫째, 기록연구사의 직무특성은 혁신행동과 공공봉사동기에 유의미한 영향관계가 있으며, 또한 공공봉사동기가 혁신행동에 유의미한 영향관계가 있는 것으로 나타났다. 둘째, 기록연구사의 직무특성과 혁신행동의 관계에서 공공봉사동기의 매개효과를 살펴본 결과 부분 매개하는 것으로 나타났다. 이러한 연구결과를 통해 기록연구사의 직무특성을 확인할 수 있었으며, 공공봉사동기와 혁신행동과의 의미있는 관계를 종합적으로 검증할 수 있었다.

Keywords

References

  1. Ha, Mee-Sung, Lee, Jinman, Gong, Ju & Lee, Byung-Jin (2018). A study on the impact of HRM factors upon public service motivation. Korean Public Personnel Administration Review, 17(1), 25-56.
  2. Hwang, Kwang-Il (2019). Redefining the Role of Records Manager through Job Analysis in the Archives of the Public Institutions under the Ministry of Science and ICT. Master's thesis, Chungnam National University.
  3. Jang, Chan Kyoung (2021). Through the Record Management System Standard of the Fourth Industrial Revolution era Research on Record Management as an Information Asset Construction System. Master's thesis, Hankuk University of Foreign Studies.
  4. Jang, Dae Hwan & Kim, Ik Han (2019). Memory, records and archival justice. The Korean Journal of Archival Studies, 59, 277-320. https://doi.org/10.20923/kjas.2019.59.277
  5. Jang, Seo-Yeon (2018). A Qualitative Study on the Job Experience of the Archival Profession in Public Institutions. Master's thesis, Hansung University.
  6. Je, Youn-Sil (2014). The Mediating Effect of Organizational Support Perception in the Relationship between Job Characteristics and Innovation Behavior of Public Officials. Master's thesis, Korea University.
  7. Kim, Il-Chun (2003). Determinants of Innovative Work Behavior. Doctoral dissertation, Keimyung University.
  8. Kim, Jae Heun (2022). The Effects of Transformational Leadership on Innovative Behavior of Members. Doctoral dissertation, Seokyeong University.
  9. Kim, Myung Soo (2022). A Study on the Effect of Public Service Motivation on Innovation Behavior of Public Officials. Doctoral dissertation, Honam University.
  10. Kim, Sang Mook (2018). Public service motivation research in Korea: achievements and future directions. Journal of Governmental Studies, 24(3), 43-112. http://doi.org/10.19067/jgs.2018.24.3.43
  11. Kweon, Soonil (2019). The Influence of Innovative Organizational Culture and Change Management Capacity on Innovation Behavior. Master's thesis, Seoul National University.
  12. Lee, Ji-Woo (1997). The mediating role of job involvement in the relationships between job characteristics and employee attitudes. Korean Journal of Management, 5(1), 87-122.
  13. Park, Chang-Kwon (2014). The Effects of Job Characteristics on Public Service Motivation. Doctoral dissertation, Pusan National University.
  14. Park, Hee-won (2020). Effects of the public service motivation and social exchange on innovative behavior of employees of public organizations. Doctoral dissertation, Chung-Ang University.
  15. Park, Zi-young, Kim, Youseung, Park, Tae-yeon, Son, Seunghee, Youn, Eunha, Lee, Minyoung, Jun, Bobae & Hyun, Moonsoo (2021) A study on alternative strategies for archival professional training system. Journal of Korean Society of Archives and Records Management, 21(1), 19-40. http://doi.org/10.14404/JKSARM.2021.21.1.019
  16. Seol, Moon-won, Kim, Hyeongkuk & Lee, Won-kyu (2018). Organizational and institutional innovation for strengthening expertise in public records management. The Korean Journal of Archival Studies, 56, 5-48. https://doi.org/10.20923/kjas.2018.56.005
  17. Shim, Min Seob (2022). The Effect of Job Characteristics of Workers in Large Construction Companies on Innovation Behavior through Job Enthusiasm and Organizational Commitment. Doctoral dissertation, Seoul Venture University.
  18. Brewer, G. A. & Selden, S. C. (1998). Whistle blowers in the federal civil service: New Evidence of the Public Service Ethic. Journal of Public Administration Research and Theory, 8(3), 413-440. https://doi.org/10.1093/oxfordjournals.jpart.a024390
  19. Hackman, J. R. & Oldham, G. R. (1976). Motivation through the design of work: test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
  20. Hackman, J. R. (1980). Work redesign and motivation. Professional Psychology, 11(3), 445-455. https://doi.org/10.1037/0735-7028.11.3.445
  21. Hammond, M. M., Neff, N. L., Farr, J. L., Schwall, A. R. & Zhao, X. (2011). Predictors of individual-level innovation at work: a meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90-105. https://doi.org/10.1037/a0018556
  22. Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology, 73(3), 287-302. https://doi.org/10.1348/096317900167038
  23. Kim, S. & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 70(5), 701-709. https://doi.org/10.1111/j.1540-6210.2010.02198.x
  24. Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., Desmarais, C., Koumenta, M., Leisink, P., Liu, B., Palidauskaite, J., Pedersen, L. H., Perry, J. L., Ritz, A., Taylor, J. & De Vivo, P. (2013). Investigating the structure and meaning of public service motivation across populations: developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23(1), 79-102. https://doi.org/10.1093/jopart/mus027
  25. Kleysen, R. F. & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284-296. https://doi.org/10.1108/EUM0000000005660
  26. Perry, J. L. & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367-373. https://doi.org/10.2307/976618
  27. Perry, J. L. (1996). Measuring public service motivation: an assessment of construct reliability and validity . Journal of Public Administration Research and Theory, 6(1), 5-22. https://doi.org/10.1093/oxfordjournals.jpart.a024303
  28. Scott, S. G. & Bruce, R. A. (1994). Determinants of innovative behaviorr: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. https://doi.org/10.2307/256701
  29. Sims, H. P., Szilagyi, A. D. & Keller, R. T. (1976). The measurement of job characteristics. Academy of Management Journal, 19(2), 195-212. https://doi.org/10.2307/255772