산업진흥연구 (Industry Promotion Research)

  • 제8권3호
  • /
  • Pages.51-60
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  • 2023
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  • 2466-1139(pISSN)
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  • 2714-013X(eISSN)
산업진흥원 (Industrial Promotion Institute)
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보육교사의 조직 무례와 직무만족의 관계에서 직무스트레스와 심리적 몰입의 이중매개효과

The Double Mediating Effect of Job Stress and Psychological Commitment between Organizational Incivility and Job Satisfaction of Child Care Teachers in Korea

  • 투고 : 2023.05.29
  • 심사 : 2023.07.04
  • 발행 : 2023.07.31
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초록

본 연구는 보육교사의 조직무례와 직무만족의 관계에서 직무스트레스와 심리적 몰입의 이중매개효과를 검증하는데 목적이 있다. 조사대상은 충남의 S시에서 보육교사 234명을 의도적으로 표집하였다. 자료분석은 SPSS Win.25.0과 PROCESS Macro 4.2를 사용하였고, 적용한 통계방법은 빈도분석, 신뢰도분석, 상관분석 및 직렬 이중매개효과 분석이었다. 연구결과는 다음과 같다. 첫째, 상관분석 결과 조직무례, 직무스트레스, 심리적 몰입, 직무만족 간에는 유의미한 상관관계가 있었다. 둘째, 경로 분석 결과 조직무례는 직무 스트레스에 정적인 영향을, 심리적 몰입 및 직무만족에 부적인 영향을 미쳤다. 직무스트레스는 심리적 몰입 및 직무만족에 부적인 유의미한 영향을 주었으며, 심리적 몰입은 직무만족에 정적인 유의미한 영향을 주었다. 셋째, 직무스트레스와 심리적 몰입은 조직무례와 직무만족의 관계에서 직렬 이중매개 효과가 있었다. 본 연구는 보육교사의 조직무례가 직무만족에 부적인 영향을 미칠 때 직무스트레스와 심리적 몰입을 활용하여 직무만족을 보호하는 방안을 제시하였다.

The purpose of this study was to verify the double mediating effects of job stress and psychological commitment in the relationship between organizational incivility and job satisfaction of child-care teachers in South Korea. 234 Korean child-care teachers were purposively selected from S city of C Province. SPSS Win.25.0 and PROCESS Macro 4.2 were used for analyzing the data, and reliability analysis, frequency analysis, correlation analysis, and multiple mediation model analysis were conducted. Results are as follows. First, correlation analysis showed significant correlations between organizational incivility, job stress, psychological commitment, and job satisfaction. Second, path analysis showed that organizational incivility had a positive effect on job stress and a negative effect on psychological commitment and job satisfaction. Job stress had a negative and significant effect on psychological commitment and job satisfaction, and psychological commitment had a positive and significant effect on job satisfaction. Third, job stress and psychological commitment had consecutive double mediation in the link between organizational incivility and job satisfaction. This study suggests a way to utilize job stress and psychological commitment when childcare teachers' organizational incivility has a negative effect on job satisfaction.

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