Journal of the Korean Society of Safety (한국안전학회지)

The Korean Society of Safety (한국안전학회)
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Symptoms of the Musculoskeletal disorders in Delivery Workers

택배종사자의 근골격계질환 증상에 관한 연구

  • Sejung Lee (Department of Safety Engineering, Pukyong National University) ;
  • Sangeun Jin (Department of Industrial Engineering, Pusan National University) ;
  • Seong Rok Chang (Department of Safety Engineering, Pukyong National University)
  • 이세정 (부경대학교 안전공학과) ;
  • 진상은 (부산대학교 산업공학과 ) ;
  • 장성록 (부경대학교 안전공학과)
  • Received : 2022.10.07
  • Accepted : 2023.02.21
  • Published : 2023.04.30
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Abstract

Due to the routine nature of social distancing in accordance with the COVID-19 pandemic, the logistics industry is under rapid development, given that offline demand is focused on online platforms. The number of warehouse workplaces and workers are steadily increasing per annum, and the industrial accident rate of transportation, warehouse, and telecommunication industries to which warehouse employees belong is higher than the total industrial accident rate in Korea. In previous studies, warehouse workers reported exposure to health hazards such as musculoskeletal disorders due to the handling of heavy objects and improper working postures. Accordingly, in this study, a survey was conducted to investigate symptoms of musculoskeletal disorders with focus on parcel delivery workers nationwide. The questionnaire included a musculoskeletal disorder symptom survey table to identify information such as worker occupational history, work type, and signs or symptoms of musculoskeletal disorders. Survey response data from 453 people were obtained to determine the influence of delivery business characteristics on occupational musculoskeletal disorders, and the influencing factors were analyzed. Based on the results, in the analysis of pain with respect to body part, the duration, degree, and frequency of pain were highest in the leg part, and as a result, the average value for the leg part exhibited a significant difference from those of other body parts. In addition, 52.32% of workers exhibited symptoms of musculoskeletal disorders, and a high number of patients with musculoskeletal disorders was observed in the work group with less than three years of service and with ages ranging from 30-39. The results of this study can serve as basic data for the derivation of a management plan that meets the characteristics of musculoskeletal disorders that impact logistics workers overburdened with work due to the rapid increase in parcel delivery volume in accordance with an increase in online consumption.

Keywords

Acknowledgement

이 논문은 부경대학교 자율창의학술연구비(2021년)에 의하여 연구되었음.

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