Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
권호 표지
DOI QR코드

DOI QR Code

Effects of Ethical Consciousness on Job Satisfaction of Social Workers: Mediated Effects of Self-efficacy

사회복지사의 윤리의식이 직무만족에 미치는 영향: 자기효능감의 매개효과

  • Jong-Du Park (Jungnang-gu Developmental Disabled Lifelong Education Center ) ;
  • Mal-Sook Suk (Department of Social Welfare, Korea Nazarene University)
  • 박종두 (중랑구발달장애인평생교육센터) ;
  • 석말숙 (나사렛대학교 사회복지학부)
  • Received : 2022.10.16
  • Accepted : 2023.03.20
  • Published : 2023.03.28
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study was to verify the mediating effect of self-efficacy in the effect of social workers' ethical consciousness on job satisfaction. Based on the ratio of the statistical yearbook of Korean social workers in 2020, the subjects of the study conducted an online survey on 512 social workers working at social welfare facilities in Seoul. The study was conducted with IRB approval. The analysis and statistics of this study used SPSS & AMOS 25.0. Bootstrapping was used to verify the mediating effect of self-efficacy in the effect of social workers' ethical consciousness on job satisfaction. As a result of the study, the positive effect on self-efficacy and job satisfaction of social workers was verified. In addition, the positive mediating effect of self-efficacy was verified between the ethical consciousness of social workers on job satisfaction. The results of the study suggest the importance of systems and practices to support capacity building and promote self-efficacy for ethical awareness to improve job satisfaction of social workers.

본 연구의 목적은 사회복지사의 윤리의식이 직무만족에 미치는 영향에서 자기효능감의 매개효과를 검증하는 것이다. 연구대상은 2020년 한국 사회복지사 통계연감의 비율을 기반으로 서울 사회복지시설에 근무하는 사회복지사 512명에게 온라인 설문을 실시하여 연구했다. 연구는 IRB 승인으로 진행되었다. 본 연구의 분석과 통계는 SPSS & AMOS 25.0를 활용했다. 사회복지사의 윤리의식이 직무만족에 미치는 영향에서 자기효능감의 매개효과 검증은 부트스트랩핑을 활용하였다. 연구결과 사회복지사의 윤리의식이 자기효능감과 직무만족에 정(+)적인 영향을 검증하였다. 또한 사회복지사의 윤리의식이 직무만족에 미치는 사이에서 자기효능감의 정(+)적인 매개효과를 검증했다. 연구결과 사회복지사의 직무만족 증진을 위한 윤리의식에 관한 역량강화 지원 및 자기효능감을 도모할 수 있도록 돕는 제도와 실천이 중요함을 시사한다.

Keywords

References

  1. Y. G. Kim. (2020). COVID-19 and the social welfare center's response and tasks. Monthly Welfare Trends 262, 10-20. DOI : 10.1016/j.chiabu. 2020.104716
  2. H. J. Ju. (2020). Exploring public welfare services and joint production practices: Focusing on customized welfare projects in Eup, Myeon, and Dong. Korean social welfare administration 22(3), 69-108. DOI : 10.22944/KSWA.2019.21.1.004
  3. H. J. Ju & S. G. Lee. (2018). Effect of psychological capital and social support of social welfare officials on job stress and job burnout. Research Report 20(3), 69-99.
  4. M. I. Kim., H. L. Shin., M. A. Lee. (2019). Relationship between welfare level of social welfare facilities and turnover intention of social welfare facilities workers: Verification of multiple mediating effects of job satisfaction and recognition of human rights security. Korean Social Welfare Administration 21(1), 83-104. DOI : 10.22944/KSWA.2019.21.1.004
  5. G. H. Kang & J. H. Son. (2012). The effect of job and organizational characteristics on the turnover intention of social workers. Korean Society for Computer Information 17(9), 171-179. DOI : 10.9708/JKSCI/2012.17.9.171
  6. M. M. Choi., B. R. Hwang., G. D. Kim., W. Kim., S. G. Ryu & S. M. Lee. (2019). A Study on the necessity and direction of revision of the Code of Ethics for Korean Social Workers Korean Social Welfare Administration 21(2), 171-202. DOI : 10.22944/KSWA.2019.21.2.007
  7. E. G. Bae., S. S. Choi., H. J. Shin & J. S. Kwan. (2015). A qualitative case study on the context of time use experienced by social workers. Korean Social Welfare Administration 17(3), 193-227. DOI : 10.22944/KSWA.2015.17.3.008
  8. M. G. Lee & Y. J. Choi. (2018). Experience of social workers' intervention in mental health services at the Home Elderly Support Service Center. Welfare Research for the Elderly 73(4), 151-179.
  9. D. S. Chun & Y. M. Ryu. (2021). A Study on the Job Satisfaction of Social Workers: Focusing on Organizational Fairness and Organizational Communication. Public Social Studies 11(3), 215-240. https://doi.org/10.21286/jps.2021.08.11.3.215
  10. S. O. Kwan. (2016). A Study on the Effect of Social Welfare Officer Social Welfare Officer's sense of calling on Job Enthusiasm. Journal of the Korean Society for Computer Information 21(9), 121-126. https://doi.org/10.9708/jksci.2016.21.9.121
  11. T. R. Kim & G. H. Kim. (2017). Effect of social worker's ethical consciousness on job satisfaction. Korean Social Welfare Administration 19(2), 131-159. DOI : 10.22944/KSWA.2017.19.2.006
  12. J. D. Oh., D. Y. Jung & S. H. Choi. (2017). The effect of ethical leadership on job satisfaction and job performance. Local Government Research 21(3), 207-232.
  13. J. G. Lee. (2020). Meta-analysis of variables related to social workers' organizational commitment. Journal of the Korean Society of Industrial Technology 21(11), 455-464.
  14. B. R. Lee. (2021). Mediated effect of job satisfaction in relationships and organizational commitment of the Center for the Handicapped professionals in the parameter. A Study on the Digital Convergence 19 (7), 391 to 396. DOI : 10.14400/JDC.2021.19.7.391
  15. T. H. Kim & I. B. Song. (2019). The mediating effect of self-efficacy in the relationship between emotional labor perceived by workers at vocational rehabilitation facilities for the disabled and organizational citizenship behavior. Disability and Employment 29(2), 165-189. https://doi.org/10.15707/DISEM.2019.29.2.007
  16. Y. J. Ryu. (2020). The Effect of Social Worker's Professional Identity on Happiness: Focusing on the Mediating Effect of Job Satisfaction. Journal of the Korean Wellness Society 15(1), 357-366. DOI : 10.22944/KSWA.2017.19.4.002
  17. J. W. Choi. (2009). The effect of environmental factors and self-efficacy on job satisfaction of elderly medical workers. Ph.D. thesis at Daegu Oriental Medicine University.
  18. Y. R. Ryu., M. S. Kim & Y. M. Bae. (2018). A Qualitative Case Study on the Status and Development Plan of Social Welfare Supervision in Elderly Living Facilities. Korean Social Welfare Administration 20(1), 107-149. DOI : 10.22944/KSWA.2018.20.1.005
  19. H. J. Kim. (2020). The effect of self-leadership of social workers on job satisfaction through self-efficacy. Journal of the Korean Society of Contents 20(3), 49-58. DOI : 10.5392/JKCA.2020.20.03.049
  20. Y. S. Jin & Y. J. Ryu. (2017). Effect of ethical management of social welfare institutions on turnover intention. Korean Social Welfare Administration 19(4), 33-55.
  21. S. Y. Lee & E. S. Jung. (2019). The effect of human rights sensitivity of social workers on job satisfaction through self-elasticity. Social Welfare Management Research 6(2), 59-80
  22. G. H. Kim. (2019). The effect of job stress on job satisfaction of social workers: Focusing on the mediating effect of self-efficacy. A Multimedia Paper on the Convergence of Art and Humanities 9, 897-915.
  23. H. Y. Kim & Y. M. Kim. (2011). The effect of Korean social workers' perception of ethics and professionalism on job satisfaction and organizational commitment. The Northeast Asian Non-Chong of Korea 58, 209-232.
  24. M. K. Bang. (2021). Human rights awareness and social welfare marketing research. A Ph.D. thesis at Baekseok University's Graduate School of Christianity.
  25. S. E. Nam., S. G. Nam & M. E. Nam. (2006). The effect of self-efficacy and job satisfaction by factor on overall job satisfaction of social welfare facilities workers. Social Welfare Department of Korea 58(3), 195-221.
  26. B. G. Park & S. Y. Jun. (2006). A study on the moderating effect of the leader's transformative leadership on the capacity building and self-efficacy of social workers in social welfare practice. Korean Social Welfare Studies 58(4), 341-369.
  27. H. J. Jun & D. Y. Lee. (2016). A multi-layered analysis study on the determinants of career commitment of social workers. Journal of the Korean Society of Contents 16(1), 190-203.
  28. H. J. Jung & Y. W. Kim. (2019). A Qualitative Study on Empowerment Practice of Mental Health Social Workers: Focusing on the Dilemma of Theory and Practice. Health and Welfare 21(4), 169-203.
  29. S. H. Kim & J. B. Yang. (2017). The effect of coping strategies and job efficacy on job burnout of social workers in nursing hospitals for the elderly. Journal of the Korean Society of Contents 17(3), 350-358. DOI : 10.5392/JKCA.2017.17.03.350
  30. Borys, D. S & Pope, K. S. (1989). Dual relationships between the rapist and client: A nationalstudy of psychologists, psychiatrists and social workers. Professional Psychology: Research and Practice. 20(5). 283-293. https://doi.org/10.1037/0735-7028.20.5.283
  31. J. S. Ryu. (2010). Effects of social workers' ethical awareness on professionalism and job satisfaction: Focusing on social workers in Gyeonggi-do. a master's thesis at Kyunggi University Graduate School.
  32. Guidubaldi, J & Cleminshaw, H. K. (1989). Development and Validation of the Parent-s atisfaction Scale. The Second Handbook on Parent Education. San Diego: Academic Press. 257-277. DOI : 10.1016/B978-0-08-091820 -4.50016-7
  33. S. Y. Min. (2016). Analysis of the path between social workers' human rights sensitivity and case protection, job satisfaction, organizational commitment, and turnover intention. a doctoral dissertation at Kyunggi University Graduate School.
  34. Sherer, M. & Adams, M. E. (1983). Constructs validation of the self-efficacy scale. Psychological Reports 53, 899-902. DOI : 10.2466/pr0.1983.53.3.899
  35. H. Y. Hong. (1995). The study of the relationship between perfectionism, self-efficacy, and depression. A Master's thesis at Ewha Womans University Graduate School.