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Analysis of User Satisfaction and its Related Factors in Facilities using Closed Rural Schools

농촌 폐교재산 활용 활성화를 위한 우수 시설 이용자의 만족도와 영향 요인 조사

  • Kim, Jeong-Eun (Dept. of Social Welfare, Chungnam National University) ;
  • Ryu, Jin-Seok (Dept. of Social Welfare, Chungnam National University) ;
  • Kim, Dae-Sik (Dept. of Agricultural Engineering, Chungnam National University) ;
  • Jung, Yeo-Joo (Dept. of Social Welfare, Chungwoon University)
  • 김정은 (충남대학교 사회복지학과) ;
  • 류진석 (충남대학교 사회복지학과) ;
  • 김대식 (충남대학교 지역환경토목학과) ;
  • 정여주 (청운대학교 사회복지학과)
  • Received : 2023.01.10
  • Accepted : 2023.02.23
  • Published : 2023.02.28

Abstract

Although user satisfaction and activation are noting new, factors related to user emotion have been a part of the important subject shared by most people for management. But few studies have known in culture and welfare facilities using closed rural schools. The samples were collected through self-completed a questionnaires, a total of 322 users data were identified by SPSS 25.0 and frequency and descriptive analysis, correlation analysis and multiple regression analysis were performed. The main results are as follows: 1) General user satisfaction of culture and welfare facilities using closed rural schools reach a total or 8.52 points(out of a total of 10 points), 2) significant factors related to user satisfaction are comparative satisfaction, recognition of contribution to the local economy, age, job. A key insight from these results is that most users are satisfied with the culture and welfare facilities using closed rural schools. And relationship between user satisfaction and a variety of variables indicates the essential for differentiation and utilization of services. It is necessary to implement several practical and political strategies taking the context and the needs of users as a way of enhancing the urban and rural welfare services.

Keywords

Acknowledgement

이 연구는 2019년 대한민국교육부와 한국연구재단의 지원을 받아 수행된 연구임(과제명: 사회복지제도와 농업 농촌정책 융복합을 통한 지역맞춤형 도농공존 거점공간 모델개발 연구, 과제번호: NRF-2019S1A5A2A03052335).

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