References
- Jiyoon Choi and Yunjae Jung, "A Study on the Factors that Form Dissatisfaction in Social Media Advertisements," Korean Advertising Association, Vol. 20, No. 1, pp. 214-249, Jan 2018. DOI : 10.16914/kjapr.2018.20.1.214
- Statista,https://browsermedia.agency/blog/state-of-social-media-2022.
- Yoo Seon-young, "The influence of fashion social influencers and their interaction with product attributes," HanyangUniversity, Feb 2018. https://repository.hanyang.ac.kr/handle/20.500.11754/68410
- Hochschild,A.R, "Emotion Work, Feeling Rules, and Social Structure," AmericanJournal of Sociology, Vol. 85, No. 3, pp.551-575, Nov 1979. https://doi.org/10.1086/227049
- Morris, J.A. and Feldman, "The Dimensions, Anteced ents and Consequences of Emotional Labor," Aca demy of Management Review, 21, demy of Management Review, 21, pp. 986-1010, 1996. https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje https://doi.org/10.5465/amr.1996.9704071861
- Ashforth and Humphrey, "Emotional Labor in Service Roles," The Influence of Identity Academy of Management, Vol .18, No. 1, pp.88-115, Jan 1993. https://doi.org/10.5465/amr.1993.3997508
- Maeng Yeon-ho, "The Effect of Job Stress of Airline Cabin Crew on Career Satisfaction," Korean Aviation Management Association, Vol. 12, No. 5, pp.119-139, Oct 2014. https://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE087
- Lee Dong-young and Noh Hee-yeon, "A Study on the Relationship Between Job Stress and Job Performance: An Exploratory Analysis of the Moderating Effect of the Employee Assistance Program (EAP)," Korea Medical Papers Data, Vol. 30, No. 2, pp.295-315, May 2014. https://kmbase.medric.or.kr/KMID/112402014030002029575739
- Sang-woon Oh, Si-sa Park and Byung-woong Jeong, "A Study on the Development of Job Stress Scale for Tourism Employees," Korea Tourism and Leisure Society, Vol. 19, No. 2, pp.205-224, May 2007.https://www.dbpia.co.kr/Journal/articleDetail?nnodeId=NODE00916995
- Yang Dae-hyun, "The Relationship among Job Stressors, Job Burnout, Turnover Intention, Self-Efficacy and Social Support of Office Workers in Large Corporations, Feb 2019. https://hdl.handle.net/10371/15211820
- Freundenberger, "Staff Burn-Out," Journal of Social lssues, Vol. 30, No. 1, pp.159-165, Win 1974. https://doi.org/10.1111/j.1540-4560.1974.tb00706
- Christina Maslach and Susan E. Jackson, "The measurement of experienced burnout," Wiley Online Library, Vol 2, No. 2, pp.99-113, April 1981. https://doi.org/10.1002/job.4030020205
- Won-Il Lee, "A Study on the Modification Variable of Organizational Performance and Job Burnout by Self Efficacy," KRABE, Vol. 28, No. 1, pp.135-154, Feb 2014. http://www-riss-kr.openink.ssu.ac.kr/link?id=A99938189
- Young-sik Park, "A Study on the Correlation between Emotional Labor, JobStress, JobBurnout, Organizational Commitment, and Turnover Intention of Airline Flight Attendant," Donga University Graduate School, pp.120-140 Aug 2011. http://www-riss-kr.openlink.ssu.ac.kr/link?id=T12663519
- Cohen and Wills, "Stress, social support, and the bufferinghypothesis," APA PsycArticles, Vol. 98, No. 2, pp.310-357, Feb 1985.https://psycnet.apa.org/doiLanding?doi=10.1037%2F0033-2909.98.2.310 https://doi.org/10.1037%2F0033-2909.98.2.310
- Thoits, "Conceptual, Methodological, and Theoretical Problems in Studying Social Support as a Buffer Against Life Stress," jstor, Vol. 23, No. 2, pp. 145-159, Jun 1982. https://www.jstor.org/stab/2136511 https://doi.org/10.2307/2136511
- Sarason, Levine and Basham, "Assessing social support: The Social Support Questionnaire," APA PsycArticles, Vol. 44, No. 1, pp.127-139,1983. https://psycnet.apa.org/record/1983-22463-001 https://doi.org/10.1037//0022-3514.44.1.127
- Cheol-Young Jeong and Eun-Jeong Jeong "Developing Integrated Model of Educational," Community for Free-Semester, Vol. 21, No. 4, pp.319-335, 2015. https://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE08951078 1078
- Seligman, Positivepsychology - An introduction pdf, Vol. 55, No. 1, pp 5-14, 2000. https://liminsolutions.com/wp-content/uploads https://doi.org/10.1037/0003-066X.55.1.5
- Jo, Yun-Seo, "A StructuralAnalysis of Positive PsychologicalCapital,Organizational Effectiveness, Organizational Climate, and Job Characteristics," The Journal of Career Education Research ,Vol. 28, No. 3, pp.123-153, Sep 2015. http://www.careeredu.net
- Luthans and Youssef,"Human, Social, and Now Positive Psychological Capital Management: Investing in People for Competitive Advantage," University of Nebraska Lincoln, Vol. 33, No. 2, pp.143-160, 2004. https://digitalcommons.unl.edu https://doi.org/10.1016/j.orgdyn.2004.01.003
- Jae-Suk Choi, "The Effect of Childcare Teachers' Positive Psychological Capital on Ethical Accoun tability," Anyang University, Aug 2015. http://www-riss-kr.openlink.ssu.ac.kr/link?id=T13895003
- Kim Young-Jin, "Effects of Emotional Labor on Customer Orientation by Position of Airline Employees," Korea Hotel Tourism Association, Vol. 14, No. 1, pp.286-298, Mar 2012. https://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07440179
- Enzmann and Enzmann, "Helpers' ordeals: Stress and burnout in psychosocial professions," Ssoar, pp.212,1989.https://www.ssoar.info/ssoar/handle/document/48022
- Maslach et al. Maslach et al, "Job burnout," Annual review of psychology, Vol. 52, No. 1, pp. 397-422, Feb 2001. https://psychology.berkeley.edu/people/christina-maslach https://doi.org/10.1146/annurev.psych.52.1.397
- Luszczynska and Schwarzer, "Multidimensional Health Locus of Control: Comments on the Construct and its Measurement," sage journals, Vol.10, No.5, Sep 2005. https://journals.sagepub.com/doi/abs/10.1177/1359105305055307
- House, "Structures and Processes of Social Support," Annual Review of Sociology,Jstor, Vol. 14, pp.293-318 ,1988. https://www.jstor.org/stablle/2083320 https://doi.org/10.1146/annurev.so.14.080188.001453
- Park Ji-won, "Work Study for Development of Social Support Scale," Yonsei University Graduate School, 1985. ttp://www-riss-kr.openlink?id=G3804510
- Gi-Bo Jang, "Relation between the Perceived Social Support, Self-Efficacy and the Nurse Offices's Burnout," The Catholic University of Korea Graduate School of Psychological Counseling, pp. 56-64, Aug 2003. http://www-risskr.openlink.ssu.ac.kr/link?id=T9129200
- Deok-Shin Oh, "Influence of SNS service characteristics and personal characteristics on participation intention," JIIBC, Vol. 17, No. 3, pp.243-258, June 2017. https://doi.org/10.7236/JIIBC.2017.17.3.243