DOI QR코드

DOI QR Code

Working Anytime and Anywhere -Even When Feeling Ill? A Cross-sectional Study on Presenteeism in Remote Work

  • Henrike Schmitz (Research Group of Labor and Vocational Rehabilitation, Department of Rehabilitation and Special Education, University of Cologne) ;
  • Jana F. Bauer (Research Group of Labor and Vocational Rehabilitation, Department of Rehabilitation and Special Education, University of Cologne) ;
  • Mathilde Niehaus (Research Group of Labor and Vocational Rehabilitation, Department of Rehabilitation and Special Education, University of Cologne)
  • 투고 : 2023.06.30
  • 심사 : 2023.11.01
  • 발행 : 2023.12.30

초록

Background: Working despite feeling ill - presenteeism - is a widespread behavioral phenomenon. Previous research has shown that presenteeism is influenced by various work-related and personal factors. It's an illness behavior leading to a range of negative but also positive consequences. Due to coronavirus disease 2019 (COVID-19) pandemic, remote work has become the "new normal" for many employees. But so far, little is known about presenteeism in remote work. This study aims to investigate presenteeism in remote work by looking at the extent of remote presenteeism, differences to presenteeism in on-site work, and associated factors. Methods: A nationwide cross-sectional online survey was conducted in Germany with N = 233 participants. Data were analyzed using descriptive statistics, t-tests, and correlation analysis. Results: The results reveal that presenteeism is prevalent in remote work x = 4.13 days (Md = 3; D = 2; s = 4.95). A low ability to detach from work (r = -.17; p = .005) and low supervisor support (r = -.14; p = .02) is associated with more remote presenteeism days. Remote working conditions seem to facilitate presenteeism. Conclusion: This study provides empirical insights into a subject area of great societal relevance. The results show that awareness should be raised for presenteeism in remote work. It should be regarded as a behavior that can be functional or dysfunctional, depending on the individual situation. Supervisor support and detachment should be fostered to help reduce dysfunctional presenteeism. Promotion of health literacy might help remote workers to decide on a health-oriented illness behavior. Further research is vital to analyze to what extent and under which circumstances presenteeism in remote work is (dys)functional and to derive clear recommendations.

키워드

참고문헌

  1. Appel P. Prasentismus e was ist das denn? Wirtschaftspsychologie 2020;(1):3-4.
  2. Schmidt J, Schroder H. Prasentismus - Krank zur Arbeit aus Angst vor Arbeitsplatzverlust. In: Badura B, Klose J, Macco K, Schroder H, editors. Arbeit und Psyche: Belastungen reduzieren - Wohlbefinden fordern. Berlin, Heidelberg: Springer Berlin Heidelberg; 2010. p. 93-100 [Fehlzeiten-Report 2009].
  3. Ruhle SA, Breitsohl H, Aboagye E, Baba V, Biron C, Correia Leal C, Dietz C, Ferreira AI, Gerich J, Johns G, Karanika-Murray M, Lohaus D, Lokke A, Lopes SL, Martinez LF, Miraglia M, Muschalla B, Poethke U, Sarwat N, Schade H, Steidelmuller C, Vinberg S, Whysall Z, Yang T. "To work, or not to work, that is the question" e recent trends and avenues for research on presenteeism. Eur J Work Organizational Psychol 2020;29(3):344-63. https://doi.org/10.1080/1359432X.2019.1704734
  4. DGB-Index Gute Arbeit. In: Der Report 2019: Arbeiten am Limit [Themenschwerpunkt Arbeitsintensitat]. Hamburg: Alsterpaper; 2019.
  5. Karanika-Murray M, Biron C, Hervieux V, Whysall Z, Chen H. Managing presenteeism to optimise health and performance. In: Wall T, Cooper C, Brough P, editors. The SAGE handbook of organizational wellbeing. Los Angeles: SAGE reference; 2021. p. 232-47.
  6. Karanika-Murray M, Biron C. The health-performance framework of presenteeism: towards understanding an adaptive behaviour. Hum Relations 2019;73(2):242-61.
  7. Bergstrom G, Bodin L, Hagberg J, Aronsson G, Josephson M. Sickness presenteeism today, sickness absenteeism tomorrow? A prospective study on sickness presenteeism and future sickness absenteeism. J Occup Environ Med 2009;51(6):629-38. https://doi.org/10.1097/JOM.0b013e3181a8281b
  8. Steinke M, Badura B. Prasentismus: Ein review zum stand der Forschung. Dortmund: Bundesanstalt fur Arbeitsschutz und Arbeitsmedizin. 2011. Available from: URL: http://www.baua.de/de/Publikationen/Fachbeitraege/Gd60.pdf?_blob=publicationFile&v=5.
  9. Muller B, Lalive R, Lavanchy M.Coronabeschleunigt Digitalisierung der Arbeit.Die Volkswirtschaft 2020;6:15e7. Available from: URL: https://dievolkswirtschaft.ch/content/uploads/2020/05/07_Mueller_Lalive_Lavanchy_DE.pdf.
  10. Caillier JG. The impact of teleworking on work motivation in a U.S. Federal government agency. Am Rev Public Adm 2012;42(4):461-80. https://doi.org/10.1177/0275074011409394
  11. Eurofound, International Labour Office. Working anytime, anywhere: the effects on the world of work. Geneva, Luxembourg: European Foundation for the Improvement of Living and Working Conditions; 2017 [Research report/Eurofound].
  12. Bentley TA, Teo ST, McLeod L, Tan F, Bosua R, Gloet M. The role of organisational support in teleworker wellbeing: a socio-technical systems approach. Appl Ergon 2016;52:207-15. https://doi.org/10.1016/j.apergo.2015.07.019
  13. Ruiller C, van der Heijden B, Chedotel F, Dumas M. "You have got a friend": the value of perceived promoximity for teleworking sucess in dispersed teams. Team Perform Manage 2019;25(1/2):2-29 cited Emerald Group Publishing Limited. https://doi.org/10.1108/TPM-11-2017-0069
  14. Arnold D, Kampkotter P, Steffes S. Homeoffice als Herausforderung fur die Mitarbeiterfuhrung. PERSONALquarterly 2016;68(3):8-13.
  15. Biron C. Presenteeism, psychological health and workplace performance during the pandemic; 2020.
  16. Gerich J. Home-based telework and presenteeism: new lessons learned from the covid-19 pandemic. J Occup Environ Med 2022;64(3):243-9. https://doi.org/10.1097/JOM.0000000000002414
  17. Holland P, Collins AM. Whenever I can I push myself to go to work": a qualitative study of experiences of sickness presenteeism among workers with rheumatoid arthritis. Disabil Rehabil 2018;40(4):404-13. https://doi.org/10.1080/09638288.2016.1258436
  18. Nakrosiene A, Buciuniene I, Gostautaite B. Working from home: characteristics and outcomes of telework. Int J Manpower 2019;40(1):87-101. https://doi.org/10.1108/IJM-07-2017-0172
  19. Sonnentag S, Fritz C. Recovery from job stress: the stressor-detachment model as an integrative framework. J Organiz Behav 2015;36(1):72-103.
  20. Sinclair RR, Allen T, Barber L, Bergman M, Britt T, Butler A, Ford M, Hammer L, Kath L, Probst T, Yuan Z. Occupational health science in the time of COVID-19: now more than ever. Occup Health Sci 2020;4(1-2):1-22. https://doi.org/10.1007/s41542-020-00064-3
  21. Eddleston KA, Mulki J. Toward understanding remote workers' management of work-family boundaries: the complexity of workplace embeddedness. Group Organ Manage 2017;42(3):346-87. https://doi.org/10.1177/1059601115619548
  22. Strasser P, Kager NV, Haberli D. Echtzeiterhebung von Prasentismusmit der App now@work e ein Praxisbericht. J Psychol des Alltagshandelns 2017;10(2). Available from: URL: https://diglib.uibk.ac.at/JPA/content/titleinfo/4629550/full.pdf.
  23. What leaders need to know about remote workers: surprising differences in workplace happiness & relationship; 2016. Available from: URL: https://cdn2.hubspot.net/hubfs/443262/pdf/TINYpulse_What_Leaders_Need_to_ Know_About_Remote_Workers.pdf.
  24. Gustafsson K, Marklund S, Leineweber C, Bergstrom G, Aboagye E, Helgesson M. Presenteeism, psychosocial working conditions and work ability among care workers-A cross-sectional Swedish population-based study. Int J Environ Res Public Health 2020;17(7).
  25. Hagerbaumer M. Risikofaktor Prasentismus. Wiesbaden: Springer Fachmedien; 2017.
  26. Alexander AL. Telework's impact on employee effectiveness: is it the time or the place that really matters? [Dissertation]. Texas A&M University; 2014.
  27. Steidelmuller C, Meyer S-C, Muller G. Home-based telework and presenteeism across europe. J Occup Environ Med 2020;62(12):998-1005. https://doi.org/10.1097/JOM.0000000000001992
  28. Boiarov S. Telework and its effects in Argentina. In: Messenger JC, editor. Telework in the 21st century: an evolutionary perspective. Northampton, Cheltenham: Edward Elgar Publishing; 2019. p. 172-210.
  29. Henneberger F, Gamperli M. Prasentismus: Ein kurzer Uberblick uber die okonomische Relevanz eines verbreiteten Phanomens. Forschungsinstitut fur Arbeit und Arbeitsrecht. Universitat St. Gallen; 2014.
  30. Kramer I, Oster S, Fiedler M. Prasentismus: Verlust von Gesundheit und Produktivitat. iga.Fakten 6. Available from: URL: https://www.iga-info.de/fileadmin/redakteur/Veroeffentlichungen/iga_Fakten/Dokumente/Publikationen/iga-Fakten_6_ 2013; 2013.
  31. Demerouti E, Le Blanc PM, Bakker AB, Schaufeli WB, Hox J. Present but sick: a three-wave study on job demands, presenteeism and burnout. Career Dev Int 2009;14(1):50-68. https://doi.org/10.1108/13620430910933574
  32. Baeriswyl S, Dorsemagen C, Krause A. Mustafic. Indirekte Steuerung, interessierte Selbstgefahrdung und Sinnerleben. In: Badura B, Ducki A, Schroder H, Klose J, Meyer M, editors. Fehlzeiten-Report 2018. Berlin, Heidelberg: Springer Berlin Heidelberg; 2018. p. 157-68.
  33. WangY,ChenC-C,LuL, EisenbergerR,FoshP.Effects of leaderemember exchange and workload on presenteeism. J Managerial Psych 2018;33(7/8):511-23. https://doi.org/10.1108/JMP-11-2017-0414
  34. Johns G. Presenteeism in the workplace: a review and research agenda. J Organiz Behav 2010;31(4):519-42. https://doi.org/10.1002/job.630
  35. Sonnentag S, Fritz C. The Recovery Experience Questionnaire: development and validation of a measure for assessing recuperation and unwinding from work. J Occup Health Psychol 2007;12(3):204-21. https://doi.org/10.1037/1076-8998.12.3.204
  36. Rusbasan DR. Help boss, I'm stressed. In: Measuring types of perceived supervisor support and how they relate to Subordinates' workplace stress [Dissertation]. University of Connecticut; 2010.
  37. Dahlke L, Has K, Lutsche S, Risch C, Virga P. Interessierte Selbstgefahrdung im Home-Office: Eine qualitativ-empirische Untersuchung am Beispiel von HR-Beschaftigten [Projektbericht]. Universitat Hamburg; 2018.
  38. Empfehlung der Kommission vom 6. Mai 2003 betreffend die Definition der Kleinstunternehmen sowie der kleinen und mittleren Unternehmen; 2003. Amtsblatt der Europaischen Union L 124. Available from: URL: http://data.europa.eu/eli/reco/2003/361/oj.
  39. Blanz M. Forschungsmethoden und Statistik fur die Soziale Arbeit: Grundlagen und Anwendungen. Stuttgart: Kohlhammer Verlag; 2015.
  40. DGB-Index Gute Arbeit. Arbeiten trotz Krankheit. Wie verbreitet ist Prasentismus in Deutschland?. DGB-Index Gute Arbeit Kompakt 02/2016. Berlin; 2016.
  41. Freismuth R, Braunlein-Reus S. Ergebnisbericht corona -Brennpunktthema: Welle 2. Corona-Brennpunktthema. 2020. Available from: URL: https://www.bah-bonn.de/index.php?id=2&type=.
  42. Cohen J. Statistical power analysis for the behavioral sciences. 2nd ed. Hillsdale, N.J.: L. Erlbaum Associates; 1988.
  43. Caverley N, Cunningham JB, MacGregor JN. Sickness presenteeism, sickness absenteeism, and health following restructuring in a Public service organization. J Manage Stud 2007;44(2):304-19. https://doi.org/10.1111/j.1467-6486.2007.00690.x
  44. Gosselin E, Lemyre L, Corneil W. Presenteeism and absenteeism: differentiated understanding of related phenomena. J Occup Health Psychol 2013;18(1):75-86. https://doi.org/10.1037/a0030932
  45. Janssens H, Clays E, Clercq B de, Bacquer D de, Casini A, Kittel F, Braeckman L. Association between psychosocial characteristics of work and presenteeism: a cross-sectional study. Int J Occup Med Environ Health 2016;29(2):331-44.
  46. McGregor A, Magee CA, Caputi P, Iverson D. A job demands-resources approach to presenteeism. Career Dev Int 2016;21(4):402-18. https://doi.org/10.1108/CDI-01-2016-0002
  47. Walter UN, Beer M, Hopf MV, Moller M, Grobe TG, Bessel S. Dossier 2022-Prasentismus in einer zunehmend mobilen Arbeitswelt e Datenanalyse und aktuelle Studienlage 2022. Available from: URL: https://www.tk.de/resource/blob/2143222/8e38808d9a1f82ed55d34320c1aaf8a1/tk-studiepraesentismus-data.pdf.
  48. Ruhle SA, Schmoll R, Ruhle SA. Covid-19, telecommuting and (virtual) sickness presenteeism: working from home while ill during a pandemic//COVID-19, telecommuting, and (virtual) sickness presenteeism: working from home while ill during a pandemic. Front Psychol 2021;12:734106.
  49. Bunning M, Hipp L, Munnes S. Erwerbsarbeit in Zeiten von Corona; WZB Ergebnisbericht. Berlin: Wissenschaftszentrum Berlin fur Sozialforschung (WZB). 2020. Available from: URL: http://hdl.handle.net/10419/216101.
  50. Hofmann J, Piele A, Piele C. Arbeiten in der Corona-Epidemie e auf dem Weg zum New Normal: studie des Fraunhofer IAO in Kooperation mit der Deutschen Gesellschaft fur Personalfuhrung DGFP e.V.; 2020. Available from: URL: http://publica.fraunhofer.de/eprints/urn_nbn_de_0011-n-5934454.pdf.
  51. Die psyGA-Corona-Umfrage e Ergebnisse im Uberblick; 2020. Available from: URL: https://www.psyga.info/corona-umfrage.
  52. Eurofound. Living, working and COVID-19. Luxemburg: Publications Office of the European Union. 2020. COVID-19 series. Available from: URL: https://www.eurofound.europa.eu/publications/report/2020/living-working-and-covid-19.
  53. Eurofound. How to respond to chronic health problems in the workplace? Luxembourg; 2019. Available from: URL: https://www.bollettinoadapt.it/wp-content/uploads/ef19008en.pdf.
  54. Eurofound Cedefop. European Company Survey 2019: workplace practices unlocking employee potential. Luxemburg; 2020. Available from: URL:https://www.eurofound.europa.eu/en/publications/2018/european-company-survey-2019-workplace-practices-unlocking-employee-potential.
  55. Statistische Amter des Bundes und der Lander, editor. Zensus 2011: Endgultige Ergebnisse; 2015. (Zensus Kompakt Ausgabe 2014).
  56. Schein EH. Organizational culture and leadership. 3. San Francisco, Calif: The Jossey-Bass business- & management series; 2004. Jossey-Bass.
  57. Ferreira AI, Mach M, Martinez LF, Miraglia M, Ferreira AI, Martinez LF. Sickness presenteeism in the aftermath of COVID-19: is presenteeism remote-work behavior the new (Ab)normal? Front Psychol 2022;12:748053.
  58. Steidelmuller C. Prasentismus als selbstgefahrdung. Wiesbaden: Springer Fachmedien Wiesbaden; 2020.
  59. Hamm-Bring G, Simon M. Der richtige Umgang mit Prasentismus. In: Gutmann J, editor. Betriebliche Gesundheit managen - ein Praxisleitfaden. Munchen: Haufe Lexware; 2016. p. 206-13.
  60. Cancelliere C, Cassidy D, Ammendolia C, Cote P. Are workplace health promotion programs effective at improving presenteeism in workers?: a systematic review and best evidence synthesis of literature. BMC Public Health 2011;11:2-11. Available from: URL: http://www.biomedcentral.com/1471-2458/11/395. https://doi.org/10.1186/1471-2458-11-2
  61. Leitlinie zur Begutachtung psychischer und psychosomatischer Storungen. Teil II: Begutachtung der beruflichen Leistungsfahigkeit; 2019. Available from: URL: https://register.awmf.org/assets/guidelines/051-029l_S2k_Begutachtung-psychischer-psychosomatischer-Stoerungen_2019-12_01.pdf.
  62. Smith EF, Gilmer DO, Stockdale MS. The importance of culture and support for workplace flexibility: an ecological framework for understanding flexibility support structures. Business Horizons 2019;62(5):557-66. https://doi.org/10.1016/j.bushor.2019.04.002
  63. Rexroth M, Michel A, Bosch C. Promoting well-being by teaching employees how to segment their life domains effects of an online-based mindfulness intervention. Z fur Arbeits- Organisationspsychologie 2017;61(4):197-212. https://doi.org/10.1026/0932-4089/a000253