DOI QR코드

DOI QR Code

친환경 뷰티 소비의 이면 -메이크업의 친환경 성분 표시가 지각된 외모 향상 속성에 미치는 영향-

The Other Side of Green Beauty Consumption -The Effect of Eco-Friendly Claims on Appearance Enhancement Attributes for Makeup-

  • 이현정 (한양대학교 의류학과 휴먼테크융합전공) ;
  • 이규혜 (한양대학교 의류학과 휴먼테크융합전공)
  • Hyunjeong Rhee (Human-Tech Convergence Program, Dept. of Clothing and Textiles, Hanyang University) ;
  • Kyu-Hye Lee (Human-Tech Convergence Program, Dept. of Clothing and Textiles, Hanyang University)
  • 투고 : 2023.10.25
  • 심사 : 2023.11.20
  • 발행 : 2023.12.31

초록

With the rising importance placed on sustainability for brands, a plethora of research addresses consumer responses concerning eco-friendly products. While positive effects of eco-friendly traits on beauty products have been discussed, this study addresses a wide research gap in the makeup category. Based on the goal-attribute theory and the lay theory of ethicality, detrimental effects of eco-friendly ingredient claims on perceived appearance enhancement attributes (AEA) were examined. A between-subject, single-factor (eco-friendly ingredient claims present vs. absent) web-based experimental design tested the effect of conditions on makeup products that emphasized AEA. Results found a negative effect of eco-friendly ingredient claims on perceived AEA, supporting previous literature regarding the 'green gap'. Evidence showed that perceived AEA fully mediated the effect of eco-friendly claims on purchase intention, which was moderated by AEA preference. Interestingly, findings show that the purchase intention of respondents with a near-average preference for AEA was not moderated. Results contribute to preexisting literature by extending the lay theory of ethicality and product function mismatch to the field of makeup. Managerial implications are discussed, including opportunities for eco-friendly makeup products to appeal to alternative benefits.

키워드

과제정보

이 논문은 '4단계 BK21 사업'에 의하여 지원되었음.

참고문헌

  1. Aguinaldo, E. R., & Peissig, J. J. (2021). Who's behind the makeup? The effects of varying levels of cosmetics application on perceptions of facial attractiveness, competence, and sociosexuality. Frontiers in Psychology, 12, 661006. https://doi.org/10.3389/fpsyg.2021.661006
  2. Alzate, M., Arce-Urriza, M., & Cebollada, J. (2022). Mining the text of online consumer reviews to analyze brand image and brand positioning. Journal of Retailing and Consumer Services, 67, 102989. https://doi.org/10.1016/j.jretconser.2022.102989
  3. Azjen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
  4. Bodur, H. O., Gao, T., & Grohmann, B. (2014). The ethical attribute stigma: Understanding when ethical attributes improve consumer responses to product evaluations. Journal of Business Ethics, 122(1), 167-177. https://doi.org/10.1007/s10551-013-1764-5
  5. Bom, S., Jorge, J., Ribeiro, H. M., & Marto, J. (2019). A step for ward on sustainability in the cosmetics industry: A review. Journal of Cleaner Production, 225, 270-290. https://doi.org/10.1016/j.jclepro.2019.03.255
  6. Bower, A. B., & Landreth, S. (2001). Is beauty best? Highly versus normally attractive models in advertising. Journal of Advertising, 30(1), 1-12. https://doi.org/10.1080/00913367.2001.10673627
  7. Bruner, R. (2016, May 24). This beauty startup has become so popular that it has 10,000 people on a waitlist for lipstick. Business Insider. https://www.businessinsider.com/how-glossier-became-so-popular-2016-5
  8. Cash, T., Dawson, K., Davis, P., Bowen, M., & Galumbeck, C. (1989). Effects of cosmetics use on the physical attractiveness and body image of American college women. The Journal of Social Psychology, 129(3), 349-355. https://doi.org/10.1080/00224545.1989.9712051
  9. Chekima, B., Wafa, S. A. W. S. K., Igau, O. A., Chekima, S., & Sondoh, S. L. (2016). Examining green consumerism motivational drivers: Does premium price and demographics matter to green purchasing? Journal of Cleaner Production, 112(4), 3436-3450. https://doi.org/10.1016/j.jclepro.2015.09.102
  10. Chernev, A. (2004). Goal-attribute compatibility in consumer choice. Journal of Consumer Psychology, 14(1&2), 141-150. https://doi.org/10.1207/s15327663jcp1401&2_16
  11. Choi, Y.-H., Kim, S. E., & Lee, K.-H. (2022). Changes in consumers' awareness and interest in cosmetic products during the pandemic. Fashion and Textiles, 9(1), 1. https://doi.org/10.1186/s40691-021-00271-8
  12. CJ Now. (2020, December 23). CJ Olive Young is introduced as a "Global ESG Best Practice" in an international webinar hosted by the United Nations. CJ Group. https://english.cj.net/cj_now/view.asp?bs_seq=14611
  13. Costa, C. S. R., da Costa, M. F., Maciel, R. G., Aguiar, E. C., & Wanderley, L. O. (2021). Consumer antecedents towards green product purchase intentions. Journal of Cleaner Production, 313, 127964. https://doi.org/10.1016/j.jclepro.2021.127964
  14. ElHaffar, G., Durif, F., & Dube, L. (2020). Towards closing the attitude-intention-behavior gap in green consumption: A narrative review of the literature and an overview of future research directions. Journal of Cleaner Production, 275, 122556. https://doi.org/10.1016/j.jclepro.2020.122556
  15. Gani, M. O., Roy, H., Rahman, M. S., Faroque, A. R., Gupta, V., & Prova, H. T. (2022). Effect of social media influence on consumer's purchase intention of organic beauty products: The role of customer's engagement and generativity. International Journal of Spa and Wellness, 6(1), 54-77. https://doi.org/10.1080/24721735.2022.2096292
  16. Gleim, M., & Lawson, S. J. (2014). Spanning the gap: An examination of the factors leading to the green gap. Journal of Consumer Marketing, 31(6&7), 503-514. https://doi.org/10.1108/JCM-05-2014-0988
  17. Gleim, M., Smith, J. S., Andrews, D., & Cronin, J. J. (2013). Against the green: A multimethod examination of the barriers to green consumption. Journal of Retailing, 89(1), 44-61. https://doi.org/10.1016/j.jretai.2012.10.001
  18. Graham, J. A., & Jouhar, A. J. (1983). The importance of cosmetics in the psychology of appearance. International Journal of Dermatology, 22(3), 141-206. https://doi.org/10.1111/j.1365-4362.1983.tb03353.x
  19. Guthrie, M. F., & Kim, H.-S. (2009). The relationship between consumer involvement and brand perceptions of female cosmetic consumers. The Journal of Brand Management, 17, 114-133. https://doi.org/10.1057/bm.2008.28
  20. Han, H. (2014). The norm activation model and theory-broadening: Individuals' decision-making on environmentally-responsible convention attendance. Journal of Environmental Psychology, 40, 462-471. https://doi.org/10.1016/j.jenvp.2014.10.006
  21. Hauser, J. R. (2014). Consideration-set heuristics. Journal of Business Research, 67(8), 1688-1699. https://doi.org/10.1016/j.jbusres.2014.02.015
  22. Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Press.
  23. Huang, P., Lurie, N. H., & Mitra, S. (2009). Searching for experience on the web: An empirical examination of consumer behavior for search and experience goods. Journal of Marketing, 73(2), 55-69. https://doi.org/10.1509/jmkg.73.2.55
  24. Hwang, J., & Youn, S. (2023). From brick-and-mortar to live-stream shopping: Product information acquisition from the uncertainty reduction perspective. Fashion and Textiles, 10(1), 7. https://doi.org/10.1186/s40691-022-00327-3
  25. Im, H., & Ha, Y. (2011). The effect of perceptual fluency and enduring involvement on situational involvement in an online apparel shopping context. Journal of Fashion Marketing and Management, 15(3), 345-362. https://doi.org/10.1108/13612021111151932
  26. Jaiswal, D., & Kant, R. (2018). Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. Journal of Retailing and Consumer Services, 41, 60-69. https://doi.org/10.1016/j.jretconser.2017.11.008
  27. Kang, S., Jang, H., & Jang, J. Y. (2023). Ten-year change in vegan fashion and beauty industries in Korean society: A corpus analysis. Journal of the Korean Society of Clothing and Textiles, 47(4), 625-645. https://doi.org/10.5850/JKSCT.2023.47.4.625
  28. Korichi, R., Pelle-De-Queral, D., Gazano, G., & Aubert, A. (2008). Why women use makeup: Implication of psychological traits in makeup functions. Journal of Cosmetic Science, 59(2), 127-137.
  29. Kim, H. Y., & Chung, J.-E. (2011). Consumer purchase intention for organic personal care products. Journal of Consumer Marketing, 28, 40-47. https://doi.org/10.1108/07363761111101930
  30. Kim, S. G., & Kang, J. (2018). Analyzing the discriminative attributes of products using text mining focused on cosmetic reviews. Information Processing & Management, 54(6), 938-957. https://doi.org/10.1016/j.ipm.2018.06.003
  31. Kim, S., & Seock, Y.-K. (2009). Impacts of health and environmental consciousness on young female consumers' attitude towards and purchase of natural beauty products. International Journal of Consumer Studies, 33(6), 627-638. https://doi.org/10.1111/j.1470-6431.2009.00817.x
  32. Kim, S., & Yang, S. (2023). What promotes adolescent girls' makeup in South Korea? Fashion leadership, social support from friends, and self-esteem. Journal of the Korean Society of Clothing and Textiles, 47(2), 256-276. https://doi.org/10.5850/JKSCT.2023.47.2.256
  33. Kim, Y.-K., & Sullivan, P. (2019). Emotional branding speaks to consumers' heart: The case of fashion brands. Fashion and Textiles, 6(1), 2. https://doi.org/10.1186/s40691-018-0164-y
  34. Kumar, S., Talwar, S., Krishnan, S., Kaur, P., & Dhir, A. (2021). Purchasing natural personal care products in the era of fake news? The moderation effect of brand trust. Journal of Retailing and Consumer Services, 63, 102668. https://doi.org/10.1016/j.jretconser.2021.102668
  35. Lavuri, R., Jabbour, C. J. C., Grebinevych, O., & Roubaud, D. (2022). Green factors stimulating the purchase intention of innovative luxury organic beauty products: Implications for sustainable development. Journal of Environmental Management, 301, 113899. https://doi.org/10.1016/j.jenvman.2021.113899
  36. Lee, J., Choo, H. J., & Yoon, N. (2021). An exploratory study on makeup rituals of Generation Z consumers. Journal of the Korean Society of Clothing and Textiles, 45(2), 356-375. https://doi.org/10.5850/JKSCT.2021.45.2.356
  37. Lin, Y. C., & Chang, C. A. (2012). Double standard: The role of environmental consciousness in green product usage. Journal of Marketing, 76(5), 125-134. https://doi.org/10.1509/jm.11.0264
  38. Liobikiene, G., & Jurga, B. (2017). Why determinants of green purchase cannot be treated equally? The case of green cosmetics: Literature review. Journal of Cleaner Production, 162, 109-120. https://doi.org/10.1016/j.jclepro.2017.05.204
  39. Luchs, M. G., Naylor, R. W., Irwin, J. R., & Raghunathan, R. (2010). The sustainability liability: Potential negative effects of ethicality on product preference. Journal of Marketing, 74(5), 18-31. https://doi.org/10.1509/jmkg.74.5.018
  40. Ludmir, C. (2023, September 25). How leading beauty retailers are embracing sustainability in 2023. Forbes. https://www.forbes.com/sites/claraludmir/2023/09/22/how-beauty-retailers-like-sephora-and-douglas-are-embracing-sustainability-in-2023/
  41. Madan, S., Basu, S., Ng, S., & Lim, E. A. C. (2018). Impact of culture on the pursuit of beauty: Evidence from five countries. Journal of International Marketing, 26(4), 54-68. https://doi.org/10.1177/1069031X18805493
  42. Marketline. (2021, December). Marketline industry profile: Makeup in global. http://www.marketline.com
  43. Meise, J. N., Rudolph, T., Kenning, P., & Phillips, D. M. (2014). Feed them facts: Value perceptions and consumer use of sustainability-related product information. Journal of Retailing and Consumer Services, 21(4), 510-519. https://doi.org/10.1016/j.jretconser.2014.03.013
  44. Newman, G. E., Gorlin, M., & Dhar, R. (2014). When going green backfires: How firm intentions shape the evaluation of socially beneficial product enhancements. Journal of Consumer Research, 41(3), 823-839. https://doi.org/10.1086/677841
  45. Park, E.-J., & Chung, M.-S. (2012). Sociocultural influences of appearance and body image on appearance enhancement behavior. Journal of the Korean Society of Clothing and Textiles, 36(5), 549-561. https://doi.org/10.5850/JKSCT.2012.36.5.549
  46. Park, C., & Lee, T. M. (2009). Information direction, website reputation and eWOM effect: A moderating role of product type. Journal of Business Research, 62(1), 61-67. https://doi.org/10.1016/j.jbusres.2007.11.017
  47. Park, C. W., Milberg, S., & Lawson, R. (1991). Evaluation of brand extensions: The role of product feature similarity and brand concept consistency. Journal of Consumer Research, 18(2), 185-193. https://doi.org/10.1086/209251
  48. Reimers, V., Magnuson, B., & Chao, F. (2017). Happiness, altruism and the Prius effect: How do they influence consumer attitudes towards environmentally responsible clothing? Journal of Fashion Marketing and Management, 21(1), 115-132. https://doi.org/10.1108/JFMM-07-2016-0053
  49. Rocca, R., Acerbi, F., Fumagalli, L., & Taisch, M. (2022). Sustainability paradigm in the cosmetics industry: State of the art. Cleaner Waste Systems, 3, 100057. https://doi.org/10.1016/j.clwas.2022.100057
  50. Santa, J. C., & Drews, S. (2023). Heuristic processing of green advertising: Review and policy implications. Ecological Economics, 206, 107760. https://doi.org/10.1016/j.ecolecon.2023.107760
  51. Simao, S. A. V., Rohden, S. F., & Pinto, D. C. (2022). Natural claims and sustainability: The role of perceived efficacy and sensorial expectations. Sustainable Production and Consumption, 34, 505-517. https://doi.org/10.1016/j.spc.2022.09.026
  52. Skard, S., Jorgensen, S., & Pedersen, L. J. T. (2021). When is sustainability a liability, and when is it an asset? Quality inferences for core and peripheral attributes. Journal of Business Ethics, 173, 109-132. https://doi.org/10.1007/s10551-019-04415-1
  53. Smith, R. K., VanDellen, M. R., & Ton, L. A. N. (2021). Makeup who you are: Self-expression enhances the perceived authenticity and public promotion of beauty work. Journal of Consumer Research, 48(1), 102-122. https://doi.org/10.1093/jcr/ucaa066
  54. Smith, R. K., Yazdani, E., Wang, P., Soleymani, S., & Ton, L. A. N. (2022). The cost of looking natural: Why the no-makeup movement may fail to discourage cosmetic use. Journal of the Academy of Marketing Science, 50, 324-337. https://doi.org/10.1007/s11747-021-00801-2
  55. Szabo, S., & Wester, J. (2021). Perceived greenwashing: The effects of green marketing on environmental and product perceptions. Journal of Business Ethics, 171, 719-739. https://doi.org/10.1007/s10551-020-04461-0
  56. Tezer, A., & Bodur, H. O. (2020). The greenconsumption effect: How using green products improves consumption experience. Journal of Consumer Research, 47(1), 25-39. https://doi.org/10.1093/jcr/ucz045
  57. Weathers, E., Sharma, S., & Wood, S. L. (2007). Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods. Journal of Retailing, 83(4), 393-401. https://doi.org/10.1016/j.jretai.2007.03.009
  58. Workman, J. E., & Johnson, K. K. P. (1991). The role of cosmetics in impression formation. Clothing and Textiles Research Journal, 10(1), 63-67. https://doi.org/10.1177/0887302X9101000109