과제정보
This research was partly supported by a research grant funded by the University of Macau.
참고문헌
- Altinay, Z., Saner, T., Bahcelerli, N. M., & Altinay, F. (2016). The role of social media tools: Accessible tourism for disabled citizens. Journal of Educational Technology and Society, 19(1), 89-99.
- Armenski, T., Dwyer, L., & Pavlukovic, V. (2018). Destination competitiveness: Public and private sector tourism management in Serbia. Journal of Travel Research, 57(3), 384-398. https://doi.org/10.1177/0047287517692445
- Beijing Tourism. (2022). Visit Beijing. Retrieved June 7, 2022, from https://english.visitbeijing.com.cn/
- Bennett, J. T. (2019). Inner gnawing, outward clawing - The role of existential crises in crime causation. Aggression and Violent Behavior, 44, 88-98. https://doi.org/10.1016/j.avb.2018.11.004
- Boes, K., Buhalis, D., & Inversini, A. (2015). Conceptualising smart tourism destination dimensions. In A. Inversini & R. Schegg (Eds.), Information and communication technologies in tourism 2016 (pp. 391-403). Berlin, Heidelberg: Springer-Verlag.
- Brukamp, K. (2020). Brain-computer interfaces for communication in severe acquired brain damage: Challenges and strategies in clinical research and development. In M. Antona & C. Stephanidis (Eds.). Human Computer Interface International Conference 2020 (pp. 113-123). Cham, Germany: Springer.
- Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97-116. https://doi.org/10.1016/S0261-5177(99)00095-3
- Buhalis, D., & Amaranggana, A. (2014). Smart tourism destinations. In Z. Xiang & I. Tussyadiah (Eds.), Information and communication technologies in tourism (pp. 553-564). Dublin: Springer.
- Buhalis, D., & Cooper, C. (1998). Competition or co-operation: The needs of small and medium sized tourism enterprises at a destination level. In E. Laws, B. Faulkner, & G. Moscardo (Eds.), Embracing and managing change in Tourism (pp. 324-346). London: Routledge.
- Buhalis, D., & Karatay, N. (2022). Mixed reality (MR) for Generation Z in cultural heritage tourism towards metaverse. In J. L. Stienmetz, B. Ferrer-Rosell, & D. Massimo (Eds.), Information and communication technologies in tourism 2022 (pp. 16-27). Cham, Germany: Springer.
- Buonincontri, P., & Micera, R. (2016). The experience co-creation in smart tourism destinations: A multiple case analysis of European destinations. Information Technology and Tourism, 16(3), 285-315. https://doi.org/10.1007/s40558-016-0060-5
- Burnett, J. J., & Bender-Baker, H. (2001). Assessing the travel-related behaviors of the mobility-disabled consumer. Journal of Travel Research, 40(1), 4-11. https://doi.org/10.1177/004728750104000102
- Cameron, B., Darcy, S., & Foggin, S. E. A. (2003). Barrier-free tourism for people with disabilities in the Asian and pacific region. New York: UN ESCAP.
- Cassia, F., Castellani, P., Rossato, C., & Baccarani, C. (2021). Finding a way towards high-quality, accessible tourism: The role of digital ecosystems. TQM Journal, 33(1), 205-221.
- Center for Universal Design. (2022). Universal design principles. Retrieved June 15, 2022, from https://projects.ncsu.edu/ncsu/design/cud/about_ud/udprinciples.htm
- Cooper, C., Fletcher, J., Gilbert, D., Shepherd, R., & Wanhill, S. (Eds.). (1998). Tourism: Principles and practices (2nd ed.). England: Addison-Wesley, Longman.
- Daniels, M. J., Drogin Rodgers, E. B., & Wiggins, B. P. (2005). 'Travel Tales': An interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities. Tourism Management, 26(6), 919-930. https://doi.org/10.1016/j.tourman.2004.06.010
- Darcy, S. (2002). Marginalised participation: Physical disability, high support needs and tourism. Journal of Hospitality and Tourism Management, 9(1), 61-72.
- Darcy, S. (2006). Setting a research agenda for accessible tourism, Gold Coast, Queensland: Sustainable tourism. Gold Coast, Australia: Sustainable Tourism for Cooperative Research Centre. Retrieved June 7, 2022, from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.522.5821&rep=rep1&type=pdf
- Darcy, S., & Buhalis, D. (2011a). Introduction: From disabled tourists to accessible tourism. In D. Buhalis & S. Darcy (Eds.), Accessible tourism: Concepts and issues (pp. 1-20). Bristol: Channel View Publications.
- Darcy, S., & Buhalis, D. (2011b). Conceptualising disability. In D. Buhalis & S. Darcy (Eds.), Accessible tourism: Concepts and issues (pp. 21-42). Bristol: Channel View Publications.
- Darcy, S., & Dickson, T. J. (2009). A whole-of-life approach to tourism: The case for accessible tourism experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44. https://doi.org/10.1375/jhtm.16.1.32
- Darcy, S., McKercher, B., & Schweinsberg, S. (2020). From tourism and disability to accessible tourism: A perspective article. Tourism Review, 75(1), 140-144. https://doi.org/10.1108/tr-07-2019-0323
- Egger, R., & Neuburger, L. (2020). Augmented, virtual, and mixed reality in tourism. In Z. Xiang, M. Fuchs, U. Gretzel, & W. Hopken (Eds.), Handbook of e-tourism (pp. 1-25). Cham, Germany: Springer.
- European Commission. (2022). Smart tourism initiative. Retrieved July 12, 2022, from https://smart-tourism-capital.ec.europa.eu/index_en
- Gillovic, B., & McIntosh, A. (2015). Stakeholder perspectives of the future of accessible tourism in New Zealand. Journal of Tourism Futures, 1(3), 223-239. https://doi.org/10.1108/jtf-04-2015-0013
- Gillovic, B., McIntosh, A., Darcy, S., & Cockburn-Wootten, C. (2018). Enabling the language of accessible tourism. Journal of Sustainable Tourism, 26(4), 615-630. https://doi.org/10.1080/09669582.2017.1377209
- Go-Yunnan. (2022). Go-Yunnan. Retrieved June 7, 2022, from https://www.ybsjyyn.com/
- Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179-188. https://doi.org/10.1007/s12525-015-0196-8
- Gursoy, D., Malodia, S., & Dhir, A. (2022). The metaverse in the hospitality and tourism industry: An overview of current trends and future research directions. Journal of Hospitality Marketing and Management, 31(5), 527-534. https://doi.org/10.1080/19368623.2022.2072504
- Hojer, M., & Wangel, J. (2015). Smart sustainable cities: Definition and challenges. In L. Hilty & B. Aebischer (Eds.), ICT innovations for sustainability (pp. 333-349). Berlin: Springer.
- International Organization for Standardization. (2021). Tourism and related services-Accessible tourism for all-Requirements and recommendations (ISO Standard No. 21902:2021). Retrieved June 12, 2022, from https://www.iso.org/standard/72126.html
- Kulkarni, M. (2019). Digital accessibility: Challenges and opportunities. IIMB Management Review, 31(1), 91-98. https://doi.org/10.1016/j.iimb.2018.05.009
- Lam, K. L., Chan, C.-S., & Peters, M. (2020). Understanding technological contributions to accessible tourism from the perspective of destination design for visually impaired visitors in Hong Kong. Journal of Destination Marketing and Management, 17, 100434. https://doi.org/10.1016/j.jdmm.2020.100434
- Lamsfus, C., Martin, D., Alzua-Sorzabal, A., & Torres-Manzanera, E. (2015). Smart tourism destinations: An extended conception of smart cities focusing on human mobility. In I. Tussyadiah & A. Inversini (Eds.), Information and communication technologies in tourism 2015 (pp. 363-375). Cham, Germany: Springer.
- Leiper, N. (1995). Tourism management. Melbourne: RMIT Press.
- Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293-300. https://doi.org/10.1016/j.tourman.2016.03.014
- Lin, K., Fong, L. H. N., & Law, R. (2022). Live streaming in tourism and hospitality: A literature review. Asia Pacific Journal of Tourism Research, 27(3), 290-304. https://doi.org/10.1080/10941665.2022.2061365
- Lopez de Avila, A. (2015, February 4-6). Smart destinations: XXI century tourism. Paper presented at the ENTER2015 Conference on Information and Communication Technologies in Tourism, Lugano, Switzerland.
- Lu, J., Xiao, X., Xu, Z., Wang, C., Zhang, M., & Zhou, Y. (2022). The potential of virtual tourism in the recovery of tourism industry during the COVID-19 pandemic. Current Issues in Tourism, 25(3), 441-457. https://doi.org/10.1080/13683500.2021.1959526
- Luther, A. (2013). Tourists with severe disability. In D. Botterill, G. Pennings, & T. Mainil (Eds.), Medical tourism and transnational health care (pp. 64-79). Basingstoke, UK: Palgrave Macmillan.
- Lyu, S. O. (2017). Which accessible travel products are people with disabilities willing to pay more? A choice experiment. Tourism Management, 59, 404-412. https://doi.org/10.1016/j.tourman.2016.09.002
- Michopoulou, E., & Buhalis, D. (2011). Stakeholder analysis of accessible tourism. In D. Buhalis & S. Darcy (Eds.), Accessible tourism: Concepts and issues (pp. 260-273). Bristol: Channel View Publications.
- Michopoulou, E., Darcy, S., Ambrose, I., & Buhalis, D. (2015). Accessible tourism futures: The world we dream to live in and the opportunities we hope to have. Journal of Tourism Futures, 1(3), 179-188. https://doi.org/10.1108/jtf-08-2015-0043
- Milicchio, F., & Prosperi, M. (2016, June 29-July 1). Accessible tourism for the deaf via mobile apps. Paper presented at the 9th ACM International Conference on Pervasive Technologies Related to Assistive Environments, Corfu Island, Greece.
- Minghetti, V., & Buhalis, D. (2010). Digital divide in tourism. Journal of Travel Research, 49(3), 267-281. https://doi.org/10.1177/0047287509346843
- Nam, T., & Pardo, T. A. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. In Proceedings of the 12th Annual International Digital Government Research Conference on Digital Government Innovation in Challenging Times-dg.o' 11 (pp. 282-291). New York: ACM.
- Neuburger, L., Beck, J., & Egger, R. (2018). The "phygital" tourist experience: The use of augmented and virtual reality in destination marketing. In M. A. Camilleri (Ed.), Tourism planning and destination marketing (pp. 183-202). Bingley: Emerald Publishing Limited.
- Nigg, J. J., & Eichelberger, S. (2021). Sustainable product development for accessible tourism: Case studies demonstrating the need for stakeholder collaboration. Sustainability, 13(20), 11142. https://doi.org/10.3390/su132011142
- Nitti, M., Giusto, D., Zanda, S., Francesco, M. D., Casari, C., Clemente, M. L., Lai, C., Milesi, C., & Popescu, V. (2018). Using IoT for accessible tourism in smart cities. In A. R. G. Ramirez & M. G. G. Ferreira (Eds.), Assistive technologies in smart cities (pp. 31-50). London: IntechOpen.
- Oliver, M. (2009). Understanding disability (2nd ed.). New York: Palgrave Macmillan.
- Puhertmair, F., & Nussbaum, G. (2011). Web design, assistive technologies and accessible tourism. In D. Buhalis & S. Darcy (Eds.), Accessible tourism: Concepts and issues (pp. 274-286). Bristol: Channel View Publications.
- Qi, S. (2021). Smart tourism development in small and medium cities: The case of Macao. Journal of Smart Tourism, 1(2), 27-36. https://doi.org/10.52255/SMARTTOURISM.2021.1.2.5
- Qiao, G., Ding, L., Zhang, L., & Yan, H. (2022). Accessible tourism: A bibliometric review (2008-2020). Tourism Review, 77(3), 713-730.
- Ribeiro, F. R., Silva, A., Barbosa, F., Silva, A. P., & Metrolho, J. C. (2018). Mobile applications for accessible tourism: Overview, challenges and a proposed platform. Information Technology and Tourism, 19(1-4), 29-59. https://doi.org/10.1007/s40558-018-0110-2
- Rucci, A. C., Porto, N., Darcy, S., & Becka, L. (2021). Smart and accessible cities?: Not always-The case for accessible tourism initiatives in Buenos Aries and Sydney. In C. Eusebio, L. Teixeira, & J. M. Carneiro (Eds.), ICT tools and applications for accessible tourism (pp. 115-145). Hershey, PA: IGI Global.
- Sarkady, D., Neuburger, L., & Egger, R. (2021). Virtual reality as a travel substitution tool during COVID-19. In W. Worndl, C. Koo, & J. L. Stienmetz (Eds.), Information and communication technologies in tourism 2021 (pp. 452-463). Cham, Germany: Springer.
- Sautter, E. T., & Leisen, B. (1999). Managing stakeholders A tourism planning model. Annals of Tourism Research, 26(2), 312-328. https://doi.org/10.1016/S0160-7383(98)00097-8
- Sedgley, D., Pritchard, A., Morgan, N., & Hanna, P. (2017). Tourism and autism: Journeys of mixed emotions. Annals of Tourism Research, 66, 14-25. https://doi.org/10.1016/j.annals.2017.05.009
- Small, J., & Darcy, S. (2010). Tourism, disability and mobility. In S. Cole & N. Morgan (Eds.), Tourism and inequality: Problems and prospects (pp. 1-20). Surrey: CABI Publishing.
- Teixeira, P., Teixeira, L., Eusebio, C., Silva, S., & Teixeira, A. (2021). The impact of ICTs on accessible tourism: Evidence based on a systematic literature review. In C. Eusebio, L. Teixeira, & J. M. Carneiro (Eds.), ICT tools and applications for accessible tourism (pp. 1-25). Hershey, PA: IGI Global.
- Thangaraj, M., & Gomathi, K. S. (2019). Design and development of MDOE for virtual tourism management for elderly people. International Journal of Recent Technology and Engineering, 8(2), 3558-3562. https://doi.org/10.35940/ijrte.b3067.078219
- Tjostheim, I., & Waterworth, J. A. (2020). Virtual tourism in a game environment: Untangling judged affordances and sense of place. In X. Fang (Ed.), HCI in games. HCII 2020. Lecture notes in computer science (pp. 202-217). Cham, Germany: Springer, 12211, (202-217).
- Tlili, A., Altinay, F., Altinay, Z., & Zhang, Y. (2021). Envisioning the future of technology integration for accessible hospitality and tourism. International Journal of Contemporary Hospitality Management, 33(12), 4460-4482. https://doi.org/10.1108/IJCHM-03-2021-0321
- United Nations. (2022a). Convention on the Rights of Persons with Disabilities (CRPD). Retrieved July 12, 2022, from https://www.un.org/development/desa/disabilities/convention-onthe-rights-of-persons-with-disabilities.html
- United Nations. (2022b). Promoting accessible tourism for all. Retrieved April 12, 2022, from https://www.un.org/development/desa/disabilities/issues/promoting-accessible-tourism-for-all.html
- UNWTO. (2022). About us. Retrieved June 16, 2022, form https://www.unwto.org/about-us
- W3C. (2022). WCAG 2 overview. Retrieved July 8, 2022, from https://www.w3.org/WAI/standards-guidelines/wcag/
- Werthner, H., & Klein, S. (1999). Information technology and tourism: A challenging relationship. Wien: Springer-Verlag.
- World Health Organization. (2021). Disability and health. Retrieved April 12 2022. https://www.who.int/en/news-room/fact-sheets/detail/disability-and-health
- Yates, K. (2007). Understanding the experiences of mobility-disabled tourists. International Journal of Tourism Policy, 1(2), 153-166. https://doi.org/10.1504/IJTP.2007.015525
- Ye, H., Zhang, K., & Law, R. (2021). A framework of implications for smart tourism development in Hong Kong. Journal of Smart Tourism, 1(1), 31-39. https://doi.org/10.52255/SMARTTOURISM.2021.1.1.5
- Zajadacz, A. (2015). Evolution of models of disability as a basis for further policy changes in accessible tourism. Journal of Tourism Futures, 1(3), 189-202. https://doi.org/10.1108/jtf-04-2015-0015