Effects of Leaders' Creativity on Employees' Job Satisfaction and Innovation Behavior: Focusing on the Mediating Effect of Positive Psychological Capital and Creative Self-efficacy and the Moderated Mediating Effect of Team Cohesiveness

리더의 창의성이 종업원의 직무만족과 혁신행동에 미치는 영향: 긍정심리자본과 창의적 자기효능감의 매개효과와 팀응집성의 조절된 매개효과를 중심으로

  • Kim, Ji Woong (Industry-Academic Collaboration Foundation, Mokpo National University) ;
  • Kang, Min Jung (Department of Business Administration, Mokpo National University)
  • Received : 2022.01.11
  • Accepted : 2022.06.24
  • Published : 2022.06.30

Abstract

This study focused on whether employees' perceived leader's creativity has a significant effect on employees' job satisfaction and innovative behavior. In addition, this study analyzed the mediating effect of positive psychological capital and creative self-efficacy in the relationship between perceived leader creativity and employee satisfaction with the job or innovation behavior, and analyzed the moderated mediating effect of team cohesion. This study conducted confirmatory factor analysis and path analysis for each factor using the measurement tool verification method using the SmartPLS 3.0 structural equation model, and empirically analyzed the research model. As a result, it was found that the creativity of employees' perceived leaders did not directly significantly affect employees' job satisfaction and innovation behavior. However, it was found that positive psychological capital significantly mediated the relationship between perceived leader creativity and job satisfaction or innovative behavior. In addition, positive psychological capital and creative self-efficacy have a complete double-mediation relationship between the employees' perceived leader's creativity and employees' innovative behavior. However, positive psychological capital and creative self-efficacy don't have a double-mediation relationship between the employee's perceived leader's creativity and employees' job satisfaction. Finally, Team cohesion was found to moderate the relationship between perceived leader creativity, positive psychological capital (or creative self-efficacy). However, the research model that the moderated mediating effect of team cohesion on the relationship between leader's creativity, the mediating variables(positive psychological capital and creative self-efficacy), and job satisfaction (or innovative behavior) was significant only for groups with high team cohesiveness. This study examined the needs of the times for the importance of creativity of perceived leaders and analyzed the relationship between factors influencing job satisfaction and innovation behavior of organizational members. The study is meaningful in that it suggested a plan to establish a specific organizational strategy to enhance positive psychological capital and creative self-efficacy.

본 연구는 조직 내 창의적 리더의 존재를 지각하였을 경우 종업원의 직무만족과 혁신 행동에 유의한 영향을 미치는가를 중점적으로 고찰하였다. 또한 본 연구는 지각된 리더의 창의성과 종업원들의 직무만족, 혁신 행동 간의 관계에서 긍정심리자본, 창의적 자기효능의 매개효과를 확인하였다. 추가적으로 본 연구를 통해 리더의 창의성이 긍정심리자본 및 창의적 자기효능감에 영향을 미치는 관계에서 팀응집성의 조절된 매개효과를 확인하였다. SmartPLS 3.0 구조방정식 모형을 활용한 측정도구 검증 방법을 이용하여 확인적 요인분석 및 요인별 경로분석 실시 후 연구 모형을 실증 분석한 결과, 종업원의 지각된 리더의 창의성은 종업원의 직무만족과 혁신행동에는 직접적으로 유의한 영향을 미치지 않는 것으로 나타났다. 다만 지각된 리더의 창의성은 긍정심리자본을 매개로 직무만족과 혁신행동에 유의한 영향을 미치는 것으로 나타났다. 또한 리더의 창의성은 긍정심리자본과 창의적 자기효능감을 이중매개로 하여 종업원의 직무만족에 유의미한 영향을 미치지 않은 것으로 나타났다. 그러나 리더의 창의성은 긍정심리자본과 창의적 자기효능감을 이중매개로 해서 종업원의 혁신행동에는 유의하게 영향을 미치는 것으로 밝혀졌다. 마지막으로 팀 응집성을 조절된 매개변수로 설정해 가설을 검증한 결과, 긍정심리자본의 매개효과는 팀응집성이 높은 경우에만 유의하였으며, 창의적 자기효능감의 매개효과는 팀 응집성이 평균 이상인 경우에만 유의한 것으로 나타났다. 본 연구는 변수별 실증 분석 결과를 바탕으로 지각된 리더의 창의성과 그 중요성에 대한 시대적 요구를 고찰하고 추가적으로 조직 구성원의 직무만족 및 혁신행동에 미치는 영향 요인 변수들 간의 관계를 분석하였다. 본 연구는 긍정심리자본과 창의적 자기효능감을 고양시키기 위한 구체적인 조직 전략의 수립 방안을 제언하였다는 데에 연구의 의의가 있다.

Keywords

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