DOI QR코드

DOI QR Code

The Effect of Occupational Stress among Occupational Groups Related to Healthcare Accreditation on Turnover Intention

의료기관인증평가 관련 직무 스트레스가 직군간 이직의도에 미치는 영향

  • Nam, So-Hee (Department of Infection Control, Yonsesarang Hospital) ;
  • Heo, Yeon-Jeong (College of Nursing, Kangwon National University)
  • 남소희 (연세사랑병원 감염관리실) ;
  • 허연정 (강원대학교 간호대학)
  • Received : 2021.11.24
  • Accepted : 2022.01.20
  • Published : 2022.06.30

Abstract

Purpose: This study aims to investigate the factors influencing health personnel's occupational stress on turnover intention regarding healthcare accreditation. Methods: A survey was conducted from May 17 to May 31, 2021, among participants to examine occupational stress and turnover intention among health personnel working at a 188-bed specialized hospital in Seoul that is preparing for healthcare accreditation. Results: Occupational stress regarding healthcare accreditation was found to have a positive correlation with turnover intention (r=.698, p <.001), and influenced turnover intention the most, which explains the variance of 55.8% (F=29.015, p <.001). There were significant differences between occupational groups in job stress (F=13.292, p<.001) and turnover intention (F=10.930, p <.001) in the healthcare accreditation. Conclusion: Occupational stress regarding healthcare accreditation is higher in nursing than in other occupations, indicating the need to lower the turnover intention of nurses by preparing a national institutional standard for nursing manpower and also put in place an appropriate compensation system for each hospital seeking accreditation.

Keywords

References

  1. Kwon JO, Lee EN, Bae SH. Concept analysis of health inequalities. Journal of Korean Academy of Nursing Administration. 2015; 21(1): 20-31. https://doi.org/10.11111/jkana.2015.21.1.20
  2. Kim YH. A study on the performance and improvement directions of accreditation system. Journal of Korean Society Quality Assurance Health Care. 2011;17(1):21-36.
  3. Yum HK, Hwang IS. Korean healthcare accreditation perspectives. Journal of Korean Society Quality Assurance Health Care. 2012;18(1):1-14.
  4. Lee YH, Lim JD. Relationship between changes of patient safety & medical service quality and changes of management activity after medical institution accreditation: mental hospitals and geriatric hospitals. The Journal of the Korea Contents Association. 2015;15(1):286-99. https://doi.org/10.5392/JKCA.2015.15.01.286
  5. Yi MS, Oh JH, Hwang HM, Kwon EJ, Lee JH, Park EY. Hospital workers' experience with hospital evaluation program: a focus group study. Journal of Korean Academy of Nursing. 2011;41(4):568-79. https://doi.org/10.4040/jkan.2011.41.4.568
  6. Paek HH, Lee HS. Comparative analysis of job stress, job satisfaction and the effects of medical services among hospital employees according to the hospital accreditation system. Journal of the Korea Entertainment Industry Association. 2016;10(4):259-72. https://doi.org/10.21184/jkeia.2016.08.10.4.259
  7. Kim MJ, Choi JS. Effects of perception of the healthcare accreditation, and job stress on turnover intention in nurses. Journal of Muscle and Joint Health. 2015;22(2):87-95. https://doi.org/10.5953/JMJH.2015.22.2.87
  8. Kim MR, Kim MS. Awareness, job stress, turnover intention, safety management perception change of nurses in a general hospital-before and after medical institution certification system. The Journal of the Korea Contents Association. 2019;19(1):385-95. https://doi.org/10.5392/JKCA.2019.19.01.385
  9. Yang NY, Choi JS. Relationships of nurses' perception, nursing performance, job stress, and burnout in relation to the joint commission international hospital accreditation. Journal of Korean Academy of Nursing Administration. 2014;20(1):1-9. https://doi.org/10.11111/jkana.2014.20.1.1
  10. Choi I, Hwang HM, Kim JO. The Influence of awareness of healthcare accreditation, job stress and organizational commitment on turnover intention of small and medium sized hospital nurses. Journal of the Korea Academia-Industrial cooperation Society. 2017;18(5): 160-8. https://doi.org/10.5762/KAIS.2017.18.5.160
  11. Moon SJ. Recognition of geriatric hospital nurse for medical institution certification, job satisfaction and job stress, study on the turnover intention. Journal of the Korean Society for Multicultural Health. 2015;5(2):55-64.
  12. Heo YH, Park J. Perception related to the healthcare accreditation effects on turnover intention and job stress of employees' quality improvement department. Journal of the Korea Academia-Industrial Cooperation Society. 2016;17(12):659-69. https://doi.org/10.5762/KAIS.2016.17.12.659
  13. Choi EJ, Park JW, Cho ML. Factors influencing turnover intention of nurses after evaluation for certification at geriatric hospitals: focused on job stress and burnout. Journal of the Korea Academia-Industrial Cooperation Society. 2016;17(3):438-49. https://doi.org/10.5762/KAIS.2016.17.3.438
  14. Mun MY, Lee SY, Kim MY. Influence of the Awareness of healthcare accreditation on job stress and turnover intention in tertiary hospital nurses. Korean Journal of Occupational Health Nursing. 2018;27(3):180-9. https://doi.org/10.5807/KJOHN.2018.27.3.180
  15. Faul F, Erdfelder E, Buchner A, Lang AG. Statistical power analyses using G*Power 3.1: tests for correlation and regression analyses. Behavior Research Methods. 2009;41:1149-60. https://doi.org/10.3758/BRM.41.4.1149
  16. Bae JI. A study on hospital staff's perception of and attitudes toward the medical institute accreditation system: focused on those working for the public hospitals [master's thesis]. Seoul: Yonsei University; 2009.
  17. Kim YR. A study on the turnover intention of the oncology nurse [master's thesis]. Gwangju: Chonnam National University; 2007.
  18. Lee BR, Ha YJ. The effects of general hospital nurse's perception of healthcare accreditation on nursing performance. Journal of the Korean Society for Wellness. 2020;15(2):203-16.
  19. Shin CR, Yang JH. Experiences of reorganizing work life among experienced nurses with turnover intention. The Academy of Qualitative Reserach. 2020;21(1):49-63.
  20. Lee Y, Kang J. Related factors of turnover intention among Korean hospital nurses: a systematic review and meta-analysis. Korean Journal of Adult Nursing. 2018;30(1):1-17. https://doi.org/10.7475/kjan.2018.30.1.1