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A Study on the Maintenance Method of the Local Government Standard Records Management System

자치단체 표준기록관리시스템 유지관리 방안 연구

  • 오진관 (한국지역정보개발원 지식정보부) ;
  • 임진희 (명지대학교 기록정보과학전문대학원)
  • Received : 2022.04.19
  • Accepted : 2022.05.10
  • Published : 2022.05.31

Abstract

Through this study, the following proposals were made to secure the operability of local governments' records management systems (RMSs). First, for the stable operation and maintenance of RMS, establishing a noninterruptible system with regular operation support is necessary. Second, improving the maintenance quality above a certain level by establishing an integrated RMS maintenance system is imperative. Third, systematically managing the RMS infrastructure compatibility list should be vital to provide clear standards for maintaining local governments' RMS structure.

이 연구는 자치단체 RMS 유지관리 현황 분석을 통해 RMS 운영성 확보를 위한 방안을 제안하는 데 목적이 있다. 이를 위해 RMS 개발 및 유지관리 사업 제안요청서 분석, RMS 업무담당자 및 사업자 인터뷰 수행 등을 통해 자치단체 RMS 유지관리 현황을 확인하였다. 자치단체 RMS 유지관리 현황은 RMS 응용SW 버전관리를 위한 운영지원이 체계적이지 않으며, 인프라(HW, 상용SW)는 기술지원 종료된 장비의 교체가 잘 이루어지지 않고 있는 상황이다. 본 연구를 통해 자치단체 RMS 운영성 확보를 위한 방안을 다음과 같이 제안하였다. 첫째, 자치단체 RMS 안정적인 운영과 유지관리를 위해 운영지원 상시화로 무중단 체계 구축이 필요하다. 이를 위해, RMS 운영지원 요청사항에 대해 즉시 처리할 수 있는 전문인력 조직과 원격접근 가능한 환경구성 마련이 요구된다. 둘째, RMS 통합유지관리 체제 구축을 통한 일정 수준 이상의 유지관리 품질을 확보해야 한다. 현재 이원화 되어 운영 중인 RMS 응용SW 유지관리와 RMS 운영지원 업무를 통합 유지관리하여 정보화사업을 효율적으로 추진하고, RMS 유지관리 사업단 운영을 통해 품질 높은 운영지원을 수행해야 할 것이다. 셋째, RMS 인프라 호환성 목록을 체계적으로 관리하여 자치단체 RMS 인프라 유지관리를 위한 명확한 기준을 제공해야 한다.

Keywords

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