Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Mediating Effect of Self-esteem in the Relationship of Empowerment and Job Satisfaction of Specialists in Rehabilitation Centers

장애인복지관 전문인력들의 임파워먼트와 직무만족의 관계에서 자아존중감의 매개효과

  • 이병록 (건양대학교 사회복지학과)
  • Received : 2022.01.14
  • Accepted : 2022.04.20
  • Published : 2022.04.28
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Abstract

This study verified the relationship between empowerment and job satisfaction and mediating effect of self-esteem of specialists in rehabilitation centers. We surveyed of 325 specialists in 14 centers of Deajeon and Chungnam. The analysis result is that specialists' empowerment has an positive effect on the job satisfaction and the self-esteem mediates between empowerment and job satisfaction. Considering this analysis result, we can suggest several plans to improve the job satisfaction. Firstly, in order to promote the empowerment, it is important to provide directors' positive leadership, appropriate support for the improvement of empowerment of specialists and their voluntary efforts, and development of self-leadership for voluntary work efforts and improvement of self-efficacy. Secondly, for enhancement of the self-esteem, operation of monitoring program to advance self-awareness, establishment of smooth cooperative system with colleagues, and managers' advocacy supervision is required.

본 연구는 장애인복지관 전문인력들을 대상으로 임파워먼트의 직무만족에 대한 영향과 자아존중감의 매개효과를 분석하였다. 대전과 충남에 소재한 14개 장애인복지관의 전문인력 325명을 대상으로 설문조사를 진행하였다. 주요 자료분석방법은 확인적 요인분석과 부트스트랩검증이다. 분석결과, 임파워먼트와 직무만족의 관계, 그리고 자아존중감의 매개효과가 검증되었다. 분석결과들을 참고하여 직무만족을 증진하기 위한 방안들을 제안하면 다음과 같다. 전문인력들의 임파워먼트를 증진시키기 위해서 장애인복지관 관장의 긍정적 리더십, 적절한 지원과 전문인력들의 자발적 노력, 셀프리더십의 함양 등이 중요하다. 자아존중감을 향상시키기 위해 자기인식의 개선과 이를 위한 모니터링 프로그램, 동료들과의 원활한 협력체계 구축, 관리자들의 지지적 슈퍼비전 등이 필요하다. 향후 장애인복지관 전문인력의 인적자원관리에 대한 연구들이 적극적으로 진행되어야 할 것이다.

Keywords

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