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A Case study for Multi-Perspective Relationship Experience(MPRE) to Improve Social Communication of Soldiers

군인들의 의사소통 향상을 위한 가상현실 활용 방안 -다시점 관계 경험 프로그램 사례 연구-

  • 이윤수 (부산외국어대학교 사회복지학과) ;
  • 이중호 (계명대학교 게임모바일공학전공)
  • Received : 2022.01.21
  • Accepted : 2022.03.08
  • Published : 2022.03.31

Abstract

Recentely, the military needs to apply various technologies for the improvement of teamwork. The government should take the non-face-to-face system due to the social interest of young military members. In this study we investigated collective cohesion by helping soldiers who have difficulty expressing their feelings and delivering messages while living in groups, or who are unable to adapt to group life due to psychological disorders such as relationship anxiety. We proposed the Multi-perspective Relationship Experience program as a new VR application. We showed feeling a sense of reality equivalent to the actual situation, interpersonal tension and social distance were significantly reduced, and communication, which was difficult to actually do, was naturally achieved. In addition, positive effects were confirmed on the sense of belonging and leadership among all participants. We will be effectively used in manpower management policies that improve the collective cohesion of soldiers and support the adaptability of the military environment in line with the rapidly changing social interaction method.

개인의 자유로운 표현을 중요시하는 신세대들은 상대와의 직접 대화보다 문자, 이모티콘, 가명 등을 통해 소통하는 것을 선호한다. 이러한 신세대들의 소통 문화는 상명하복의 군 집단생활에서의 의사소통에 장애가 될 수 있어 이를 보완할 기술이 연구되고 있다. 본 연구에서는 타자의 관점으로 자신을 되돌아보며 올바른 사회관계를 스스로 체득하도록 돕는 VR 콘텐츠 서비스를 제안한다. VR기반 다시점관계경험(MPRE) 프로그램은 360 카메라와 VR헤드셋을 이용해 군 생활에서 일어나는 여러 상황을 VR로 제작하고 체험한다. 이를 통해 사회적 관계의 부담감을 줄인 상태에서 바람직한 집단생활 상황극을 효과적으로 경험하게 한다. 직업군인 5명과 군 복무중인 22명의 병사들을 대상으로 실시한 시범서비스 실험 결과 실제 상황에 준하는 현실감을 느끼면서 대인 긴장감 및 사회적 거리감이 현저히 감소되었고 실제로 하기 어려웠던 의사소통이 자연스럽게 이루어졌다. 그리고, 참여자 전원에게서 소속감 및 리더십에 긍정적 효과가 확인되었다. 본 연구는 급속히 변화해가는 사회적 상호작용 방식에 맞추어 군인들의 집단응집력을 향상시키고 군 내 환경의 적응 유연성을 지원하는 인력관리 정책에 효과적으로 활용될 것이다.

Keywords

Acknowledgement

이 논문은 2021학년도 부산외국어대학교 학술연구조성비에 의해 연구되었음.

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