DOI QR코드

DOI QR Code

일개 상급종합병원 아동간호사의 감정노동과 그릿이 직무만족도에 미치는 영향

The Effects of Emotional Labor and Grit on Job Satisfaction among Pediatric Nurses

  • 김효은 (삼성서울병원) ;
  • 박진희 (아주대학교 간호대학.간호과학연구소) ;
  • 서은지 (아주대학교 간호대학.간호과학연구소) ;
  • 유미애 (아주대학교 간호대학.간호과학연구소)
  • Kim, Hyo Eun (Department of Nursing, Samsung Medical Center) ;
  • Park, Jin Hee (College of Nursing.Research Institute of Nursing Science, Ajou University) ;
  • Seo, Eun Ji (College of Nursing.Research Institute of Nursing Science, Ajou University) ;
  • You, Mi Ae (College of Nursing.Research Institute of Nursing Science, Ajou University)
  • 투고 : 2022.09.30
  • 심사 : 2022.10.24
  • 발행 : 2022.12.31

초록

Purpose: This study aimed to identify the relationships among emotional labor, grit, and job satisfaction of pediatric nurses and factors affecting job satisfaction. Methods: A cross-sectional study was conducted on 137 pediatric nurses working in a general hospital in Seoul. Data were collected from January 1, 2022 to January 31. The data were analyzed using SPSS/WIN version 28.0.1.1. Results: The mean score of job satisfaction was 3.63±0.43 (out of 5), emotional labor was 3.70±0.39 (out of 5), and grit was 2.90±0.30 (out of 4). Job satisfaction had positively correlated with emotional labor (r=.27, p=.002) and grit (r=.65, p<.001). The regression analyses showed subcategories of grit had a significant influence on job satisfaction. The factors significantly affecting job satisfaction were persistence to achieve long-term goals (β=.39, p<.001), patient-oriented intrinsic motivation (β=.30, p<.001), and passion to become a nursing professional (β=.21, p=.004). Conclusion: These results suggested a need to increase grit for improving the job satisfaction. Furthermore, it would be necessary to develop a diverse program to increase job satisfaction for pediatric nurses by improving grit.

키워드

참고문헌

  1. Choi MY, Bang KS. Quality of pediatric nursing care: Concept analysis. Journal of Korean Academy of Nursing. 2010;40(6): 757-764. https://doi.org/10.4040/jkan.2010.40.6.757
  2. Kang JM, Kim WS, Cho HH. Effects of social capital, labor intensity and incivility on job burnout in pediatric nurses. Child Health Nursing Research. 2017;23(1):61-69. https://doi.org/10.4094/chnr.2017.23.1.61
  3. Akman O, Ozturk C, Bektas M, Ayar D, Armstrong MA. Job satisfaction and burnout among paediatric nurses. Journal of Nursing Managment. 2016;24(7):923-933. https://doi.org/10.1111/jonm.12399
  4. Spector PE. Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks(CA): SAGE Publications; 1997. p. 2.
  5. Liu Y, Aungsuroch Y, Yunibhand J. Job satisfaction in nursing: A concept analysis study. International Nursing Review. 2016;63(1):84-91. https://doi.org/10.1111/inr.12215
  6. Buckley L, Berta W, Cleverley K, Medeiros C, Widger K. What is known about peadiatric nurse burnout: A scoping review. Human Resources for Health. 2020;18. https://doi.org/10.1186/s12960-020-0451-8
  7. Adwan JZ. Pediatric nurses' grief experience, burnout and job satisfaction. Journal of Pediatric Nursing. 2014;29(4):329-336. https://doi.org/10.1016/j.pedn.2014.01.011
  8. Jeong YH, Lee CS, Choe HN, Park JY. Emotional labor, job satisfaction and turnover intention of nurses in the regional general hospital. Journal of the Korea Contents Association. 2016;16(1):708-719. https://doi.org/10.5392/JKCA.2016.16.01.708
  9. Morris JA, Feldman DC. The dimensions, antecedents, and consequences of emotional labor. Academy of Management Review. 1996;21(4):986-1010. https://doi.org/10.2307/259161
  10. Yoon SJ, Noh JH. The influence of emotional labor and self-efficacy of nurses at children's hospital on their partnership with parents. Journal of Korean Academic Society of Home Health Care Nursing. 2018;25(1):15-24. https://doi.org/10.22705/jkashcn.2018.25.1.015
  11. Freita BH, Costa AI, Diogo PM, Gaiva MA. Emotional labor in pediatric nursing considering the repercussions of covid-19 in childhood and adolescence. Revista Gaucha de Enfermagem. 2021;42(spe):e20200217. https://doi.org/10.1590/1983-1447.2021.20200217
  12. Duckworth AL, Peterson C, Matthews MD, Kelly DR. Grit: Perseverance and passion for long-term goals. Journal of Personality and Social Psychology. 2007;92(6):1087-1101. https://doi.org/10.1037/0022-3514.92.6.1087
  13. Jung H, Jang SB, Tak JK. The mediation effect of positive emotion on the relationship between grit and job crafting. Korean Journal of Human Resource Development. 2018;21(1):31-51. https://doi.org/10.24991/KJHRD.2018.3.21.1.31
  14. Lee MG. Influencing factors of grit and emotional intelligence on job satisfaction of nurses [master's thesis]. Ulsan: University of Ulsan; 2021. p. 1-52.
  15. Park MH, Cho SH. Relationships among grit, job satisfaction, and the intention to stay of clinical nurses in Korea. Journal of Korean Clinical Nursing Research. 2019;25(3):285-293. https://doi.org/10.22650/JKCNR.2019.25.3.285
  16. Nam HR, Lee JY. Development of emotional labor measurement tool for hospital nurses. Journal of Korean Academy of Nursing Administration. 2018;24(3):221-233. https://doi.org/10.11111/jkana.2018.24.3.221
  17. Park HS, Lee KM, Shin NY. Development and validation of the clinical nurses grit scale (CN-GRIT). Journal of Korean Academy of Nursing Administration. 2020;26(1):55-64. https://doi.org/10.11111/jkana.2020.26.1.55
  18. Lee BS, Eo YS, Lee MA. Development of job satisfaction scale for clinical nurses. Journal of Korean Academy of Nursing. 2018;48(1):12-25. https://doi.org/10.4040/jkan.2018.48.1.12
  19. Lee JH, Jeong HJ. The influence of professional self-concept, nursing work environment, and teamwork on job satisfaction of nurses in comprehensive nursing care ward. Journal of the Convergence on Culture Technology. 2022:8(2):149-155. https://doi.org/10.17703/JCCT.2022.8.2.149
  20. Nam HR. Effects of emotional labor, job satisfaction on turnover in nurses. Korean Journal of Health Communication. 2018;13(2):167-174. https://doi.org/10.15715/kjhcom.2018.13.2.167
  21. Nam HR, Lee EJ, Heo HS. Effects of emotional labor and communication competence on geriatric nursing-related stress in nurses caring for older patients. Korean Journal of Occupational Health Nursing. 2020;29(1):20-28. https://doi.org/10.5807/kjohn.2020.29.1.20
  22. Lim HS, Song EJ. Influences of emotional labor, hardiness on job satisfaction of nurses in comprehensive nursing care service units. Journal of the Korea Academia-Industrial cooperation Society. 2020;21(4):65-72. https://doi.org/10.5762/KAIS.2020.21.4.65
  23. Yom YH, Lee HS, Son HS. Clinical nurses' experience of emotional labor. Journal of Korean Clinical Nursing Research. 2016;22(3):314-326. https://doi.org/10.22650/JKCNR.2016.22.3.314
  24. Choi YJ, Bang KS. Nurses' perceptions on trust between nurses and hospitalized children. Perspectives in Nursing Science. 2013;10(1):1-11.
  25. Jeong JY, Seo YS, Choi JH, Kim SH, Lee MS, Hong SH, et al. The influence of grit on turnover intention of university hospital nurses: The mediating effect of job involvement. Journal of Korean Academy of Nursing. 2019;49(2):181-190. https://doi.org/10.4040/jkan.2019.49.2.181
  26. Chu YS, Oh WO, Park IT, Lee A, Jung MJ. Pediatric nurses' grit and nursing intention during the COVID-19 pandemic: Mediating and moderating effects of mindset and psychological collectivism. Child Health Nursing Research. 2021;27 (4):395-403. https://doi.org/10.4094/chnr.2021.27.4.395