DOI QR코드

DOI QR Code

The Impact of SCM and e-SCM on Change Acceptance Capability, Information Sharing Capability, Partnership Management Capability and Business Performance

SCM과 e-SCM이 변화 수용, 정보 공유, 파트너십 관리 능력 그리고 비지니스 성과에 미치는 영향

  • Choi, Soo-Ho (Dept. of Marketing and Distribution, Dongyang Mirae University) ;
  • Kim, Dong-Il (Dept. of Business Administration, Pusan National University)
  • 최수호 (동양미래대학교 유통마케팅학과) ;
  • 김동일 (부산대학교 경영학과)
  • Received : 2021.12.16
  • Accepted : 2022.01.20
  • Published : 2022.01.28

Abstract

This study analyzed the impact of supply chain management (SCM) and e-SCM on change acceptance capability, information sharing capability, partnership management capability, and business performance. This study and analysis were conducted targeting the employees of companies that introduced SCM and e-SCM in the metropolitan area and provinces. Change Acceptance Capability, Information Sharing Capability, Partnership Management Capability and Business Performance and the degree of relationship, between outcome variables, which are characteristic factors of SCM, were analyzed through a research model. Based on the survey results, nine research hypotheses were postulated, and the reliability, validity, and importance were examined. The research results supported by the research hypothesis can be summarized in two ways as follows. First, the company's capabilities were analyzed as major variables such as Acceptance Capability, Information Sharing Capability, Partnership Management Capability, and Business Performance. Second, the degree of relationship was analyzed in detail by classifying the necessary competencies in SCM into 4 categories, not the competencies of a specific company. This study is expected to provide appropriate information to SCM-related companies.

본 연구에서는 SCM(Supply Chain Management)과 e-SCM이 변화 수용 능력, 정보 공유 능력, 파트너십 관리 능력, 그리고 비즈니스 성과에 미치는 영향을 연구하였다. 수도권 및 지방에서 SCM과 e-SCM을 도입한 기업의 직원을 대상으로 조사 및 분석하였다. 연구모형을 통해 SCM의 특징적인 요소인 변화수용능력, 정보공유능력, 파트너십 관리역량, 사업성과 및 성과변수 간의 관계 정도를 분석하였다. 신뢰도, 타당도, 유의성 등을 검증하였다. 연구가설에 의해 지지된 연구 결과를 다음과 같이 2가지로 요약할 수 있다. 첫째로, 기업의 역량을 변화수용역량, 정보공유역량, 파트너십관리역량이 주요한 변수로 분석하였다. 둘째, 특정 기업의 역량이 아닌 SCM에서 필요한 역량을 4가지로 분류하여 관계 정도를 구체적으로 분석하였다. 본 연구는 SCM 관련 기업에 적절한 정보를 제공할 수 있을 것으로 기대된다.

Keywords

Acknowledgement

This work was supported by a 2-Year Research Grant of Pusan National University

References

  1. S. T. Park, T. U. Kim & M. R. Kim. (2021). An Exploratory Study on Sales and Operations Planning as SCM Supporting Tool. Journal of Digital Convergence, 19(2), 93-103. DOI: 10.14400/JDC.2021.19.2.093
  2. B. J. Park & G. T. Yeo. (2021). Research on Prediction of Consumable Release of Imported Automobile Utilizing System Dynamics - Focusing on Logistics Center of A Imported Automobile Part. Journal of Digital Convergence, 19(1), 67-75. DOI: 10.14400/JDC.2021.19.1.067
  3. Y. X. Zhou, J. W. Jeon & H. H. Kim. (2020). A Study on the Evaluation of Logistics Efficiency in 22 cities of Guangxi and Yunnan. Journal of Digital Convergence, 18(9), 81-91. DOI: 10.14400/JDC.2020.18.9.081
  4. T. T. Dang & G. T. Yeo. (2020). Competition and deconcentration of logistics companies in Vietnam focusing on domestic freight forwarders. Journal of Digital Convergence, 18(6), 33-44. DOI: 10.14400/JDC.2020.18.6.033
  5. M. G. Song. (2020). The Characteristics and Implications of the largest e-commerce day in the world, China's Singles Day. Journal of Digital Convergence, 18(4), 9-21. DOI: 10.14400/JDC.2020.18.4.009
  6. J. H. Park, D. M. Kim & G. T. Yeo. (2019). A Study on the Estimation of Optimal Storage Area in the Distribution Center. Journal of Digital Convergence, 17(7), 59-71. DOI: 10.14400/JDC.2019.17.7.059
  7. S. H. Choi. (2019). The Effect of Logistics Services, Corporate Image, Product Reliability & Customer Services on Customer Satisfaction and Repurchase Intention in e-Commerce. Journal of Digital Convergence, 17(6), 159-167. DOI: 10.14400/JDC.2019.17.6.159
  8. J. H. Park, J. G. Oh, D. M. Kim & G. T. Yeo. (2019). A Study on the Establishment Direction of Smart Distribution Logistics Center in the era of the Fourth Industrial Revolution. Journal of Digital Convergence, 17(2), 59-71. DOI: 10.14400/JDC.2019.17.2.059
  9. M. G. Lee & Y. W. Seo. (2019). The Effect of Participant Personal Competence and Project Characteristic on Performance in Product Development Projects: Focused on Knowledge Sharing and Supplier Absorption Capacity. Journal of Digital Convergence, 17(10), 209-221. DOI: 10.14400/JDC.2019.17.10.209
  10. S. T. Park, T. U. Kim & M. R. Kim. (2019). An Exploratory Study on Healthcare Supply Chain Management of Large Hospitals. Journal of Digital Convergence, 17(5), 145-155. DOI: 10.14400/JDC.2019.17.5.145
  11. E. Ko & C. M. Heo. (2020). A Study on the Influence of Intention to Use on Supply Condition and Offer Program of Care Farming. Journal of Digital Convergence, 18(7), 189-199. DOI: 10.14400/JDC.2020.18.7.189
  12. S. T. Park, T. U. Kim & M. R. Kim. (2020). Digitization of Supply Chain Management : Key Elements and Strategic Impacts. Journal of Digital Convergence, 18(6), 109-120. DOI: 10.14400/JDC.2020.18.6.109
  13. I. K. Kang, T. H. Yang, D. M. Kim & G. T. Yeo. (2020). A Study on Priority Determination of Policies on the Extension of Public Management System in Coastwise Passenger Transport Services. Journal of Digital Convergence, 18(2), 1-12. DOI: 10.14400/JDC.2020.18.2.001
  14. H. Seo. (2021). Government as a Platform Revitalization Strategy Derived from Webtoon Platform Success Factors. Journal of Digital Convergence, 19(10), 1-13. DOI: 10.14400/JDC.2021.19.10.001
  15. S. H. Choi & S. J. Kim. (2021). Current Status and Rate of Change of National Ships by each Ship : Focusing on Passenger ships, Cargo ships, Oil Tankers, Towing and Barges. Journal of Digital Convergence, 19(10), 195-202. DOI: 10.14400/JDC.2021.19.10.195
  16. S. Y. Bae. (2021). A Study on the Efficiency and Its Determinants in Korea's Service Sectors Using DEA. Journal of Digital Convergence, 19(10), 339-348. DOI: 10.14400/JDC.2021.19.10.339
  17. U. J. Choi & J. H. Kim. (2021). Impact of Large-scale Transportation Infrastructure Plan on the Housing Markets -Focus on GTX, Housing Consumer Confidence Index and Sales Prices-. Journal of Digital Convergence, 19(9), 9-18. DOI: 10.14400/JDC.2021.19.9.009
  18. D. Y. Kang. (2021). A Study on the Importance Analysis of Reliability, Security, Economic Efficiency Factors that Companies Should Determine When Adopting Cloud Computing Services. Journal of Digital Convergence, 19(9), 75-81. DOI: 10.14400/JDC.2021.19.9.075
  19. I. G. Song. (2021). A Study on Research Trends in Korea's Smart Logistics Field by using R and its implications. Journal of Digital Convergence, 19(9), 169-180. DOI: 10.14400/JDC.2021.19.9.169
  20. L. Liang & Y. H. Pan. (2021). Research on User Experience Under the New Retailing Mode: Using the interactive marketing mode of the Estee Lauder POP-UP store as an example. Journal of Digital Convergence, 19(6), 343-353. DOI: 10.14400/JDC.2021.19.6.343
  21. Y, B, M. Yuosoff, H, B. Ashari & M. N. B. Salleh. (2016). The Impact of Supply Chain Management as Mediator Between Strategic Orientations and Supply Chain Performance. Internation Journal of Supply Chain Management, 5(2), 101-107.
  22. G. O. Park & H. C. Chae. (2016). Multilateral Research on Performance of Supply Chain Management. Korea Logistics Review, 26(1), 63-72.
  23. Y. J. Kim et al. (2013). A Study on the relationship between SCM and corporate value, The Journal of digital policy & management, 11(2), 91-99.
  24. G. W. Yoon et al. (2011). The relationship between adoption factors, adoption, integration, performance in e-SCM. Korea Trade Review, 36(2), 165-196.
  25. G. Y. Yoon et al. (2011). A Study on e-SCM Adoption and Performance of Korea Firms and Suppliers in China. The Korean international commerce review, 26(1), 69-90. https://doi.org/10.18104/kaic.26.1.201103.69
  26. E. H. Schein. (2006). Career Anchors: Self Assessment (3rd)
  27. J. H. Yang. (2010). A Study on the Effects of Agility Capability on The Customer Satisfaction and Loyalty. The e-Business Studies, 11(4), 103-128. https://doi.org/10.15719/GEBA.11.4.201011.103
  28. S. H. Bae, H. J. Lee & Y. A. Kim. (2014). The Structural Relationship Among Learning Organization Climate of the School, Transformational Leadership of the Principal, and Change Acceptance Attitude of Teachers. The Journal of Vocational Education Research, 33(6), 97-118.
  29. R. Monczka, K. Peterson, R. Handfield & G. Ragatz. (1998). Success Factors in Strategic Supplier Alliances: The Buying Company Perspective. Decision Sciences, 29(3), 553-576. https://doi.org/10.1111/j.1540-5915.1998.tb01354.x
  30. K. O. Park. (2012). Effects of SCM Characteristic on Agility Capabilities. Korea Logistics Review, 22(1), 31-57.
  31. S. G. Choi, C. M. Kim & M. S. Ha. (2012). Study on influence of the IT utilization level in exporting firm on SCM collaboration and performance. The Korean international commerce review, 27(1), 119-140. https://doi.org/10.18104/kaic.27.1.201203.119
  32. B. Kim & K. Park. (2003). Satisfying different customer groups for IS outsourcing: a Korean IS company experience. Asian Pac J Mark Logist. 15, 48-69. https://doi.org/10.1108/13555850310765006
  33. J. S. Jung. (2012). An Empirical Study on Effects of Customer Capabilities and Vender Capabilities on the Relations and the Learning between Customer and Vender in SCM. Korea Logistics Review, 22(3), 27-45.
  34. D. M. Yang & W. J. Yoo. (2014). Effects of the SCM Flexibility between the Supplier-Buyer on Cooperative Activities and Management Performance. Journal of the Korean Entrepreneurship Society, 9(4), 152-177.
  35. S. W. Lee & S. S. Hong. (2010). An Effect of SCM partnership on Firm's performance. Korean Journal of Management Accounting Research, 10(1), 39-68.
  36. J. S. Lee. (2009). The Impact of Key Success Factors and Implementation Typology of SCM on the Business Performance. Management Information Systems Review, 28(1), 45-69.
  37. T. W. Kim, G. H. Kim & J. H. Kim. (2012). A Study on the Relationships Among Absorptive capability of Employees, Organizational Citizenship, SCM performance, and Intention to Innovate. Journal of Korean Society for Internet Information, 13(5), 65-75.
  38. G. S. Cho & C. M. Goo. (2008). An Empirical Study of Absorptive capability Factors to the Organization and Business Performance in Supply Chain Management. Research Series, 8(4), 1-112.
  39. C. B. Kim. (2009). A Study on the SCM Integration and IT capability Factors Affecting Business Performance of Korean Logistics corporations. Korea Logistics Review, 19(3), 57-76.
  40. S. C. Lee et al. (2010). Study on the Factors of a Successful SCM Practice for Korea Logistic company. The Journal of International Trade, 6(4), 239-264.
  41. S. M. Lee, Y. G. Lee & K. Y. Lee. (2007). The Impacts of SCM Partnership on the Corporate Performance. Journal of the Korean Production and Operations Management Society, 18(3), 105-133. https://doi.org/10.21131/KOPOMS.18.3.200709.105
  42. K. O. Park & H. S. Chang. (2009). Studies on the SCM Partnership Factors based on Social Exchange Theory. Korea Logistics Review, 19(3), 109-139.
  43. S. H. Kim. (2009). A Study on e-SCM Performance: Focus on Suppliers in Busan Area. E-Trade Review, 7(2), 41-64.
  44. G. Y. Lee. (2009). A Study on the Impacts of Factors in e-SCM Continuance. The e-Business Studies, 10(2), 51-71. https://doi.org/10.15719/geba.10.2.200906.51
  45. C. B. Kim & Y. J. Bae. (2010). An Empirical Study on Performance of SCM Construction by Domestic Manufacturers. The e-Business Studies, 11(1), 25-44. https://doi.org/10.15719/GEBA.11.1.201003.25
  46. D. H. Kim & S. D. Kim. (2008). A Case Study on Determinants of e-SCM Performances. Journal of Distribution Science, 6(2), 21-39. https://doi.org/10.15722/jds.6.2.200812.21
  47. S. J. Kwon, N. H. Chung & B. Choi. (2006). Empirical Validity of a Causal Model of Partnership for the Successful e-Supply Chain Management. Korean Journal of Business Administration, 19(5), 1993-2018.
  48. S. G. Lee, J. G. Kwon & M. C. Kang. (2006). An Empirical Study of Effect on e-infrastructure and Competitive Capability on Business Performance. Korea Journal of Business Administration, 19(5), 1913-1942.
  49. W. I. Son & W. I. Lee. (2010). The Effects of Corporate Characteristics on the Logistic Performance - Focus on SCM -. Tax Accounting Research, 27, 75-101. https://doi.org/10.35349/tar.2010..27.004
  50. H. J. Jung. (2011). The Interactive Effects of Adaptability to Change on the Logistic Performance. Korean Journal of Accounting Research, 16(2), 105-123
  51. T. H. Yoon. (2013). An Empirical Study on Impact of Logistics Information System Based on Smartphone' Characters on the Company Performance. The Korean international commerce review, 28(4), 133-156. https://doi.org/10.18104/kaic.28.4.201312.133
  52. B. M. Koo. (2012). Influence on Headquarter's Relation Oriented into Agencies' Management Performance in Courier Logistics Industry. Journal of the Korean Society of Supply Chain Management, 12(1), 69-80.
  53. H. W. Jang, S. S. Lee & J. W. Kim. (2008), The Effects of SCM Activity and Competitive Strategy on Management Performance. Korea Logistics Review, 18(1), 133-158.