Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Mediating Effect of Job Satisfaction between Professionalism Perception and Organizational Commitment of Social Workers in Welfare Centers for Disabled Persons

장애인지역사회재활시설 사회복지사의 전문성인식과 조직헌신의 관계에서 직무만족의 매개효과

  • 이병록 (건양대학교 사회복지학과)
  • Received : 2021.10.26
  • Accepted : 2022.01.20
  • Published : 2022.01.28
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Abstract

This research tested the relationship between professionalism perception and organizational commitment of social workers in welfare centers for disabled persons. And this analyzed the the mediating effect of job satisfaction. We surveyed 239 social workers in 14 centers of C Province and D City. The analysis result is that social workers' professionalism perception influenced the organizational commitment and the job satisfaction mediated between the variables. According to this study result, we can suggest some plans to improve social workers' organizational commitment. For improving social workers' professionalism perception, it is important to carry out strengthening of professional remuneration education, recruitment scores for calling as a professional, and reasonable operation reflecting their opinions. To promote social workers' job satisfaction, we need to actively provide counseling to social workers who experience emotional labor, to offer appropriate supervision and job training, and to develop and disseminate programs to improve the leadership of the facility's chiefs.

본 연구는 장애인지역사회재활시설 사회복지사의 전문성인식과 조직헌신의 관계에서 직무만족의 매개효과를 검증하였다. C도와 D시의 14개소 장애인지역사회재활시설에서 종사하고 있는 사회복지사 239명을 대상으로 설문조사를 진행하였다. 분석결과, 전문성인식의 조직헌신에 대한 영향과 직무만족의 매개효과가 검증되었다. 분석결과를 기초로 장애인지역사회재활시설의 가장 주요한 인력인 사회복지사들의 조직헌신을 높이는 차원에서 몇 가지 방법들을 제안하였다. 첫째, 사회복지사의 전문성 향상을 위해 보수교육의 강화, 채용절차에서 전문직으로서의 소명의식에 대한 점수부여, 사회복지사들의 의견을 반영한 합리적인 시설운영 등이 요구된다. 둘째, 사회복지사들의 직무만족을 향상시키기 위해 감정노동을 경험하는 사회복지사들에 대한 적극적인 상담 등의 개입, 직무성과를 높이기 위해 적합한 슈퍼비전과 직무교육의 제공, 시설장의 리더십을 개선하기 위한 프로그램의 개발과 보급 등이 필요하다.

Keywords

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