DOI QR코드

DOI QR Code

Teleworking Survey in Saudi Arabia: Reliability and Validity of Arabic Version of the Questionnaire

  • Heba Yaagoub, AlNujaidi (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Mehwish, Hussain (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Sama'a H., AlMubarak (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Asma Saud, AlFayez (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Demah Mansour, AlSalman (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Atheer Khalid, AlSaif (College of Public Health, Imam Abdulrahman Bin Faisal University) ;
  • Mona M., Al-Juwair (College of Public Health, Imam Abdulrahman Bin Faisal University)
  • Received : 2022.05.26
  • Accepted : 2022.10.24
  • Published : 2022.11.30

Abstract

Objectives: This study aimed to adapt the survey questionnaire designed by Moens et al. (2021) and determine the validity and reliability of the Arabic version of the survey in a sample of the Saudi population experiencing teleworking. Methods: The questionnaire includes 2 sections. The first consists of 13 items measuring the impact of extended telework during the coronavirus disease 2019 (COVID-19) crisis. The second section includes 6 items measuring the impact of the COVID-19 crisis on selfview of telework and digital meetings. The survey instrument was translated based on the guidelines for the cultural adaptation of self-administrated measures. Results: The reliability of the questionnaire responses was measured by Cronbach's alpha. The construct validity was checked through exploratory factor analysis followed by confirmatory factor analysis (CFA) to further assess the factor structure. CFA revealed that the model had excellent fit (root mean square error of approximation, 0.00; comparative fit index, 1.0; Tucker-Lewis index, 1; standardized root mean squared residual, 0.0). Conclusions: The Arabic version of the teleworking questionnaire had high reliability and good validity in assessing experiences and perceptions toward teleworking. While the validated survey examined perceptions and experiences during COVID-19, its use can be extended to capture experiences and perceptions during different crises.

Keywords

References

  1. Waizenegger L, McKenna B, Cai W, Bendz T. An affordance perspective of team collaboration and enforced working from home during COVID-19. Eur J Inf Syst 2020;29:429-442. https://doi.org/10.1080/0960085X.2020.1800417
  2. Atkeson A. What will be the economic impact of COVID-19 in the US? Rough estimates of disease scenarios; 2020 [cited 2021 Sep 26]. Available from: https://www.nber.org/papers/w26867.
  3. Organization for Economic Cooperation and Development. Supporting people and companies to deal with the COVID-19 virus: options for an immediate employment and social-policy response; 2020 [cited 2020 Nov 10]. Available from: https://oecd.dam-broadcast.com/pm_7379_119_119686-962r78x4do.pdf.
  4. Brynjolfsson E, Horton JJ, Ozimek A, Rock D, Sharma G, TuYe HY. COVID-19 and remote work: an early look at US data; 2020 [cited 2020 Nov 10]. Available from: https://www.nber.org/papers/w27344.
  5. Ahrendt D, Cabrita J, Clerici E, Hurley J, Leoncikas T, Mascherini M, et al. Living, working and COVID-19; 2020 [cited 2020 Nov 10]. Available from: https://www.eurofound.europa.eu/publications/report/2020/living-working-and-covid-19.
  6. Okubo T. Spread of COVID-19 and telework: evidence from Japan. COVID Econ 2020;32:1-25.
  7. Gajendran RS, Harrison DA. The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences. J Appl Psychol 2007;92(6):1524-1541. https://doi.org/10.1037/0021-9010.92.6.1524
  8. Moens E, Lippens L, Sterkens P, Weytjens J, Baert S. The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes. Eur J Health Econ 2022;23(4):729-753. https://doi.org/10.1007/s10198-021-01392-z
  9. Raisiene AG, Rapuano V, Varkuleviciute K, Stachova K. Working from home-who is happy? A survey of Lithuania's employees during the COVID-19 quarantine period. Sustainability 2020;12(13):5332. https://doi.org/10.3390/su12135332
  10. Tavares F, Santos E, Diogo A, Ratten V. Teleworking in Portuguese communities during the COVID-19 pandemic. J Enterp Communities 2021;15(3):334-349.
  11. Wong AH, Cheung JO, Chen Z. Promoting effectiveness of "working from home": findings from Hong Kong working population under COVID-19. Asian Educ Dev Stud 2021;10(2): 210-228. https://doi.org/10.1108/AEDS-06-2020-0139
  12. Nations Online. Countries and languages [cited 2021 Sep 26]. Available from: https://www.nationsonline.org/oneworld/ countries_by_languages.htm.
  13. General Authority for Statistics Kingdom of Saudi Arabia. Labor market statistics Q3; 2020 [cited 2021 Sep 26]. Available from: https://www.stats.gov.sa/en/814.
  14. Beaton DE, Bombardier C, Guillemin F, Ferraz MB. Guidelines for the process of cross-cultural adaptation of self-report measures. Spine (Phila Pa 1976) 2000;25(24):3186-3191. https://doi.org/10.1097/00007632-200012150-00014
  15. Teleworking in United Arab Emirates (UAE). An empirical study of influ [cited 2022 Jul 21]. Available from: https://www-taylorfrancis-com.library.iau.edu.sa/chapters/edit/10.1201/b12879-11/teleworking-united-arab-emirates-uae-empiricalstudy-influencing-factors-facilitators-inhibitors-mohamedaboelmaged-abdallah-elamin (Arabic).
  16. Blahopoulou J, Ortiz-Bonnin S, Montanez-Juan M, Torrens Espinosa G, Garcia-Buades ME. Telework satisfaction, wellbeing and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain. Curr Psychol 2022;41(5):2507-2520. https://doi.org/10.1007/s12144-022-02873-x
  17. Tsang S, Royse CF, Terkawi AS. Guidelines for developing, translating, and validating a questionnaire in perioperative and pain medicine. Saudi J Anaesth 2017;11(Suppl 1):S80-S89.
  18. Ta'an WF, Al-Hammouri MM, Rababah JA, Suliman MM. Reliability and validation of the Arabic version of the Conditions for Workplace Effectiveness Questionnaire-II. Int J Nurs Sci 2021; 8(2):215-220.