Acknowledgement
This work was carried out with the financial support of grant No. IRN09562783 "Improvement of geriatric and geriatric care in the Republic of Kazakhstan".
References
- Order of the Ministry of Health of the Republic of Kazakhstan. On approval of the concept for the development of e-health in the Republic of Kazakhstan for 2013-2020 [cited 2022 Aug 18]. Available from: https://cutt.ly/iEzdipm (Russian).
- Schleicher DJ, Baumann HM, Sullivan DW, Yim J. Evaluating the effectiveness of performance management: a 30-year integrative conceptual review. J Appl Psychol 2019;104(7):851-887. https://doi.org/10.1037/apl0000368
- Lawrie G, Cobbold I. Third-generation balanced scorecard: evolution of an effective strategic control tool. Int J Product Perform Manag 2004;53(7):611-623. https://doi.org/10.1108/17410400410561231
- Nielsen ME, Skaarup S. IT portfolio management as a framework for managing technical debt: theoretical framework applied on a case study. In: 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), October 06-08, 2021, Athens, Greece. New York: Association for Computing Machinery; 2021, p. 89-96.
- Colicchio TK, Facelli JC, Del Fiol G, Scammon DL, Bowes WA 3rd, Narus SP. Health information technology adoption: understanding research protocols and outcome measurements for IT interventions in health care. J Biomed Inform 2016;63:33-44. https://doi.org/10.1016/j.jbi.2016.07.018
- Temnogrudova EA. Evaluation criteria of effectiveness of information techno logy in the organization. Models Syst Netw Econ Technol Nat Soc 2014;3(11):80-83 (Russian).
- Kano N, Seraku N, Takahashi F, Ichi Tsuji S. Attractive quality and must-be quality. J Jpn Soc Qual Control 1984;14(2):147-156 (Japanese).
- Wang SJ, Middleton B, Prosser LA, Bardon CG, Spurr CD, Carchidi PJ, et al. A cost-benefit analysis of electronic medical records in primary care. Am J Med 2003;114(5):397-403. https://doi.org/10.1016/S0002-9343(03)00057-3
- Stobbe EJ, Groenewegen PP, Schafer W. Job satisfaction of general practitioners: a cross-sectional survey in 34 countries. Hum Resour Health 2021;19(1):57.
- Dias C, Santos M, Portela F. A SWOT analysis of big data in healthcare. In: Proceedings of the 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE 2020). Setubal: Science and Technology Publications; 2020, p. 256-263.
- Maysak OS. SWOT analysis: the difficulty of searching for links between factors. Casp J Manag High Technol 2013;1(21):151-157 (Russian).
- Zulin YV, Bortsov VA. Main directions of organizational improvement of ambulant and polyclinic care for population [cited 2022 Aug 8]. Available from: https://cyberleninka.ru/article/n/osnovnye-napravleniya-sovershenstvovaniya-organizatsii-ambulatorno-poliklinicheskoy-pomoschi-naseleniyu
- Imanova ZhA, Mukhanova GT, Sakhanova LKh, Imambaev NI, Naurzalieva AD. Creation of an effective model of providing medical care to the rural population, including drug provision, taking into account international experience. Nur-Sultan: Republican Center for Health Development; 2020, p. 1-44 (Russian).
- Stolyar V, Lyapunova T, Amcheslavskaya M, Lukianova E, Shimkevich E. Methodology of teaching on telemedicine technologies for medical students. Eurasia Proc Educ Soc Sci 2018;10:254-257.
- Thiyagarajan A, Grant C, Griffiths F, Atherton H. Exploring patients' and clinicians' experiences of video consultations in primary care: a systematic scoping review. BJGP Open 2020;4(1):bjgpopen20X101020.
- Order of the Acting Minister of Health of the Republic of Kazakhstan. On approval of forms of primary medical documentation for healthcare organizations [cited 2022 Aug 18]. Available from: https://adilet.zan.kz/rus/docs/V1000006697 (Russian).
- Spinazze P, Aardoom J, Chavannes N, Kasteleyn M. The computer will see you now: overcoming barriers to adoption of computer-assisted history taking (CAHT) in primary care. J Med Internet Res 2021;23(2):e19306.
- Patel S, Boulton KA, Redoblado-Hodge MA, Papanicolaou A, Barnett D, Bennett B, et al. The acceptability and efficacy of electronic data collection in a hospital neurodevelopmental clinic: pilot questionnaire study. JMIR Form Res 2021;5(1):e18214.
- Corley ST. Electronic prescribing: a review of costs and benefits. Top Health Inf Manage 2003;24(1):29-38.
- Beckmann M, Dittmer K, Jaschke J, Karbach U, Koberlein-Neu J, Nocon M, et al. Electronic patient record and its effects on social aspects of interprofessional collaboration and clinical workflows in hospitals (eCoCo): a mixed methods study protocol. BMC Health Serv Res 2021;21(1):377.