DOI QR코드

DOI QR Code

A Survey Examining Satisfaction with Korean Medical Treatment in Pediatric Patients Recovering from Traffic-Accident Injuries

소아 교통사고 환자의 한방치료 만족도 조사

  • Shim, Soo Bo (Department of Pediatrics, College of Korean Medicine, Daejeon University) ;
  • Lee, Hyun Hee (Department of Pediatrics, College of Korean Medicine, Daejeon University) ;
  • Lee, Hye Lim (Department of Pediatrics, College of Korean Medicine, Daejeon University)
  • 심수보 (대전대학교 한의과대학 한방소아과학교실) ;
  • 이현희 (대전대학교 한의과대학 한방소아과학교실) ;
  • 이혜림 (대전대학교 한의과대학 한방소아과학교실)
  • Received : 2021.09.06
  • Accepted : 2021.09.27
  • Published : 2021.10.31

Abstract

Objectives This study aims at using information about treatment satisfaction obtained from surveying pediatric traffic-accident patients to guide future improvement in the quality of traditional Korean medical services. Methods The survey included 95 pediatric patients treated for traffic-accident injuries at a traditional Korean medical institution. The questionnaire was developed from a similar satisfaction survey for adult traffic-accident patients and approved by a traditional Korean pediatrician. The year-long survey ran from April 2020 to April 2021. The collected data were analysed using t-tests, one-way analysis of variance, and cross-tabulation. Results Of the pediatric traffic-accident patients surveyed, the highest percentage of children were aged between 1 and 7 years (70.5%). Just over half the patients (55.8%) complained of sleeping difficulties, and 54.7% exhibited symptoms of anxiety and fear. Almost all the patients surveyed (97.9%) reported an improvement in their symptoms after undergoing traditional Korean medical treatment. The degree of satisfaction with the treatment correlated with the alleviation of symptoms. Approximately 83.2% of respondents reported 'difficult-to-administer treatment for children' and rated their satisfaction degree comparatively lower than those patients with no reported treatment difficulties. The most struggling treatment was herbal medicine (42.1%), highlighting the need for improvement in the adaptability of herbal medicine to the treatment of pediatric patients. Conclusions Treatment acceptance by pediatric traffic-accident patients affects reported treatment satisfaction. It is important to improve treatment experience and adaptability to pediatric patients to improve the perceived quality of traditional Korean medical services.

Keywords

References

  1. Deaprtment of Pediatrics, Nationwide Korean Medicine College. Pediatrics of Korean Medicine. 3rd ed. Seoul:Ui Sung Dang Publishing Co.. 2020:975-6, 988-94.
  2. Health Insurance Review & Assessment Service. Medical expenses statictics indicators for automobile insurance [Internet] 2021 [cited 2021 Jul 18]. Available from: URL: http://opendata.hira.or.kr/op/opc/olapAdscDamtInfo.do.
  3. Cho SW, Kang YK. Review on the tendencies of diagnosis and treatment of traffic accidental patients. J Korean Chuna Man Med Spine Nerve. 2009;4(2):197-209.
  4. Cho SW. Survey on expectation of Korean medicine treatment in 39 cases by traffic accident. J Korean Med Rehabil. 2013;23(3):187-99.
  5. Shin HR, Park K, Yang M, Kim YB, Yeom SR, Kwon YD. A survey on satisfaction for Korean medicine treatments in 237 traffic injury patients. J Korean Med Rehabil. 2018;28(3):67-78. https://doi.org/10.18325/jkmr.2018.28.3.67
  6. Koo EJ, Lee JH, Han JK, Kim YH. The clinical study of cervical sprain by car accidents in children. J Pediatr Korean Med. 2016;30(4):19-28. https://doi.org/10.7778/JPKM.2016.30.4.019
  7. Jo MS, Han JK, Kim YH. The clinical study on 121 traffic accident child patients. J Korean Orient Pediatr. 2012;26(2):35-46. https://doi.org/10.7778/jpkm.2012.26.2.035
  8. Cho YS, Kweon JH. A study on relationship between healrh services quality and customer's satisfaction in oriental medicine hospitals. J Korean Orient Med. 2006; 27(2):86-95.
  9. Bae KJ, Jeong JW, Song MY, Choi JB, Kim ST, Kwon MG, Sul JU, Na SY, Kim SJ. Survey on satisfaction of Korean medicine treatment in 103 cases by traffic accident. J Korean Med Rehabil. 2015;25(3):65-79. https://doi.org/10.18325/JKMR.2015.25.3.65
  10. Chiang SY, Park JW, Shin HG, Shin JH, Lee SY, Koh YJ, Youn HJ, Ryu HS, Sul JU. Survey on satisfaction of Korean medicine treatment in 131 cases by traffic accident. J Korean Acupunct Moxibustion Med Soc. 2012;29(3):67-79.
  11. Kim HR, Kim SH, Lee YS, Sung WS, Park SH, Cho HS, Keum DH, Kim KS, Kim EJ. Survey on satisfaction and symptom improvement of Korean medicine treatment in 122 cases by traffic accident. J Korean Med. 2018;39(3):61-72. https://doi.org/10.13048/jkm.18025
  12. Kang KH, Lee SJ, Park EJ. The clinical study of night crying and night terror in children after traffic accidents. J Pediatr Korean Med. 2015;29(4):90-6. https://doi.org/10.7778/JPKM.2015.29.4.090
  13. Lee CS, Seo JY, Kim DH, Bhang SY. Assessment tools for psychological trauma in children and adolescent after a disaster. J Korean Neuropsychiatr Assoc. 2015; 54(3):269-75. https://doi.org/10.4306/jknpa.2015.54.3.269
  14. Kim SY, Oh SJ, Hwang KH, Jin ES, Yeom SK, Kim DW, Kim SW, Jin SR, Park MJ, Kim ES, Lee HS. A survey on acute traffic injury patient's perception on Korean herbal medicine. J Korean Med Rehabil. 2020; 30(4):165-78.
  15. Jang HG, Yang DH, Woo CH, Ahn HD. A clinical two case studies on juvenile idiopathic scoliosis treated by lumbar flexion distraction manipulation and sitting position thoracic and lumbar vertebra adjustment manipulation. J Korean Chuna Man Med Spine Nerve. 2014;9(1):103-14.
  16. Jeon JY, Yoo DJ, Maeng TH, Shim JW, Cho WY, Kim HS, Lim WJ, Lee JS. A review of clinical studies about acupuncture therapy for whiplash associated disorder. J Korean Med Rehabil. 2015;25(4):47-54. https://doi.org/10.18325/JKMR.2015.25.4.47
  17. Han KI, Jun YT, Sin SH, Lee JH, Ko YS. The retrospective comparative study on the effect of muscle relaxation pharmacopuncture and Chuna manual therapy for neck pain caused by traffic accidents. J Korean Chuna Man Med Spine Nerve. 2016;11(1):25-32.
  18. Jeon YT, Park SH, Han KI, Lee JH, Ko YS. Trends of Chuna manual therapy on traffic accident in Korea from 2005 to 2014. J Korean Med Rehabil. 2015;25(2): 89-96. https://doi.org/10.18325/JKMR.2015.25.2.089
  19. Choi GC, Lee JW, Bae JE, Kim DJ, Hong JS, Kyung DH. The clinical effect of complex Korean medical admission treatment in patients with fractures of distal radius by traffic accident: 2 cases series report. J Korean Med Rehabil. 2021;31(1):187-93. https://doi.org/10.18325/jkmr.2021.31.1.187