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Everyday Life Information Behaviors of College Students on Online Communities: A Case Study of Everytime

온라인 커뮤니티 에브리타임을 통한 대학생의 일상정보 이용행태에 관한 연구

  • 최시내 (충남대학교 일반대학원 문헌정보학과, 경북대학교 중앙도서관) ;
  • 오상희 (충남대학교 문헌정보학과)
  • Received : 2021.08.26
  • Accepted : 2021.09.12
  • Published : 2021.09.30

Abstract

This study aimed to analyze the usage behaviors of university students seeking and sharing everyday life information through an online community called Everytime. The study was designed based on everyday life information-seeking and activity theory models, and students from various universities were interviewed using a qualitative research method. Findings showed that Everytime users perceive Everytime as a valuable online community for pursuing and sharing everyday life information. It was primarily used to search for university life information, such as academic calendar, class, and graduation, and health, restaurants, and housing. In the case of the freshmen and sophomores who entered during the COVID-19 pandemic, their dependence on Everytime was high, and juniors and seniors who experienced university life before COVID-19 also responded that Everytime is one of the essential sources of information in university life. Although Everytime provides quick and valuable information, users mentioned the moral hazard as a major factor hindering the active use of Everytime. The results of this study are expected to be used as primary data for informatics research on the online community of college students and the development and operation of online communities for university students.

본 연구는 에브리타임이라는 온라인 커뮤니티를 통하여 대학생의 일상정보를 추구하고 공유하는 이용행태를 분석하기 위해 수행되었다. 일상정보 이용추구모델과 활동이론을 기반으로 연구를 설계하고, 질적연구 방법을 사용하여 다양한 대학 소속의 학생들을 면담하였다. 그 결과, 에브리타임 이용자들은 에브리타임을 일상정보의 추구 및 공유에 유용한 온라인 커뮤니티로 인식하고 있었다. 특히 학사일정, 수업정보, 졸업정보 등 학교 생활 정보 추구를 위해 가장 많이 이용하고 있었으며 그 외에는 건강정보, 맛집정보, 주거정보 등에도 활용하고 있었다. 코로나19 상황에 입학한 1, 2학년의 경우 에브리타임에 대한 의존도가 높았으며, 코로나19 이전의 대면 상황을 경험한 3, 4학년 또한 코로나19 이후에 에브리타임의 중요도가 높아졌다고 응답하였다. 에브리타임이 신속하고 유용한 정보를 제공하는 정보원임에도 불구하고 에브리타임의 적극적인 사용을 저해하는 주요 요인으로 일부 이용자의 도덕적 해이가 언급됐다. 본 연구 결과는 대학생 온라인 커뮤니티에 대한 정보학 연구와 대학생을 위한 온라인 커뮤니티의 개발과 운영의 기초자료로 활용될 수 있을 것으로 기대한다.

Keywords

Acknowledgement

본 연구는 충남대학교 학술연구비에 의해 지원되었음.

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