References
- Ackermann, F., & Eden, C. (2011). Strategic management of stakeholders: Theory and practice. Long Range Planning, 44(3), 179-196. https://doi.org/10.1016/j.lrp.2010.08.001
- Alneyadi, S., Sithirasenan, E., & Muthukkumarasamy, V. (2016). A survey on data leakage prevention systems. Journal of Network and Computer Applications, 62, 137-152. https://doi.org/10.1016/j.jnca.2016.01.008
- Anderson, M. A. (2019, May 16). Say it isn't so: Controversy arises as Tanzania plans cable car on Mount Kilimanjaro. Forbes. https://www.forbes.com/sites/maryannanderson/2019/05/16/sayit-isnt-so-controversy-arises-as-tanzania-plans-cable-car-on-mountkilimanjaro/
- Arora, N., Dreze, X., Ghose, A., Hess, J. D., Iyengar, R., Jing, B., Joshi, Y., Kumar, V., Lurie, N., Neslin, S., Sajeesh, S., Su, M., Syam, N., Thomas, J., & Zhang, Z. J. (2008). Putting one-to-one marketing to work: Personalization, customization, and choice. Marketing Letters, 19(3), 305-321. https://doi.org/10.1007/s11002-008-9056-z
- Audi, R. (1999). The Cambridge dictionary of philosophy. Cambridge, UK: Cambridge University Press.
- Berezina, K., Cobanoglu, C., Miller, B. L., & Kwansa, F. A. (2012). The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word-of-mouth. International Journal of Contemporary Hospitality Management, 24(7), 991-1010. https://doi.org/10.1108/09596111211258883
- Buhalis, D., & Amaranggana, A. (2013). Smart tourism destinations. In Z. Xiang & I. Tussyadiah (Eds.), Information and communication technologies in tourism 2014 (pp. 553-564). Berlin: Springer.
- Buonincontri, P., & Micera, R. (2016). The experience co-creation in smart tourism destinations: A multiple case analysis of European destinations. Information Technology & Tourism, 16(3), 285-315. https://doi.org/10.1007/s40558-016-0060-5
- Chakraborty, R., Lee, J., Bagchi-Sen, S., Upadhyaya, S., & Rao, H. R. (2016). Online shopping intention in the context of data breach in online retail stores: An examination of older and younger adults. Decision Support Systems, 83, 47-56. https://doi.org/10.1016/j.dss.2015.12.007
- Chen, H. S., & Jai, T. M. C. (2019). Cyber alarm: Determining the impacts of hotel's data breach messages. International Journal of Hospitality Management, 82, 326-334. https://doi.org/10.1016/j.ijhm.2018.10.002
- Chiou, L., & Tucker, C. (2018). Fake news and advertising on social media: A study of the anti-vaccination movement. NBER Working Papers 25223. Cambridge, MA: National Bureau of Economic Research, Inc.
- Coffman-Wolph, S., Gray, K. M., & Pool, M. A. (2017). Design of a virtual escape room for K-12 supplemental coursework and problem solving skill development. 2017 ASEE Zone 2 Conference, San Juan, Puerto Rico.
- Cohen, E. (1972). Toward a sociology of international tourism. Social Research, 39(1), 164-182.
- Cohen, E. (1979). A phenomenology of tourist experiences. Sociology, 13(2), 179-201. https://doi.org/10.1177/003803857901300203
- Court, D., Elzinga, D., Mulder, S., & Vetvik, O. J. (2009, June 2009). The consumer decision journey. McKinsey Quarterly. https://www.mckinsey.com/business-functions/marketing-andsales/our-insights/the-consumer-decision-journey
- De Bruyn, A., Viswanathan, V., Beh, Y. S., Brock, J. K., & von Wangenheim, F. (2020). Artificial intelligence and marketing: Pitfalls and opportunities. Journal of Interactive Marketing, 51, 91-105. https://doi.org/10.1016/j.intmar.2020.04.007
- Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. The Academy of Management Review, 20(1), 65-91. https://doi.org/10.5465/AMR.1995.9503271992
- Errick, K. (2020, December 18). Hotels.com, Expedia sued over data breach. Law Street. https://lawstreetmedia.com/tech/hotels-com-expediasued-over-data-breach/
- Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge, UK Cambridge University Press.
- Fyall, A. (2011). 21 destination management: Challenges and opportunities. Destination Marketing and Management, 340.
- Gibson, K. (2000). The moral basis of stakeholder theory. Journal of Business Ethics, 26(3), 245-257. https://doi.org/10.1023/A:1006110106408
- Gressin, S. (2018). The Marriott data breach. Washington, D.C.: Federal Trade Commission.
- Gretzel, U., Reino, S., Kopera, S., & Koo, C. (2015). Smart tourism challenges. Journal of Tourism, 16(1), 41-47.
- Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179-188. https://doi.org/10.1007/s12525-015-0196-8
- Hilty, L. M., Som, C., & Kohler, A. (2004). Assessing the human, social, and environmental risks of pervasive computing. Human and Ecological Risk Assessment, 10(5), 853-874. https://doi.org/10.1080/10807030490513874
- Ioannou, A., Tussyadiah, I., & Miller, G. (2020). That's private! Understanding travelers' privacy concerns and online data disclosure. Journal of Travel Research.
- Ketcham, C. (2020, June 25). Wi-Fi in the wilderness. Sierra: The National Magazine of the Sierra Club. https://www.sierraclub.org/sierra/2020-4-july-august/feature/wi-fi-wilderness
- Klinke, A., & Renn, O. (2002). A new approach to risk evaluation and management: Risk-based, precaution-based, and discourse-based strategies 1. Risk Analysis: An International Journal, 22(6), 1071-1094. https://doi.org/10.1111/1539-6924.00274
- Lee, P., Hunter, W. C., & Chung, N. (2020). Smart tourism city: Developments and transformations. Sustainability, 12(10), 3958. https://doi.org/10.3390/su12103958
- Li, Y., Dai, W., Ming, Z., & Qiu, M. (2015). Privacy protection for preventing data over-collection in smart city. IEEE Transactions on Computers, 65(5), 1339-1350. https://doi.org/10.1109/TC.2015.2470247
- Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293-300. https://doi.org/10.1016/j.tourman.2016.03.014
- Li, Y., Lau, C., & Su, P. (2020). Heritage tourism stakeholder conflict: A case of a World Heritage Site in China. Journal of Tourism and Cultural Change, 18(3), 267-287. https://doi.org/10.1080/14766825.2020.1722141
- Lin, C., Zhao, G., Yu, C., & Wu, Y. J. (2019). Smart city development and residents' well-being. Sustainability, 11(3), 676. https://doi.org/10.3390/su11030676
- Liu, P., & Liu, Y. (2016, September). Smart tourism via smart phone. 2016 International Conference on Communications, Information Management and Network Security (pp. 129-132). Atlantis Press.
- MacCannell, D. (1976). The tourist: A new theory of the new leisure class. Nueva York: Schochel Books.
- Martinez-Balleste, A., Perez-Martinez, P. A., & Solanas, A. (2013). The pursuit of citizens' privacy: A privacy-aware smart city is possible. IEEE Communications Magazine, 51(6), 136-141. https://doi.org/10.1109/MCOM.2013.6525606
- Masseno, M. D., & Santos, C. T. (2018). Assuring privacy and data protection within the framework of smart tourism destinations. MediaLaws-Rivista di Diritto dei Media, (2), 251-266.
- Mehl, F. (2001). Komplexe Bewertung-Zur ethischen Grundlegung der Technikbewertungen. Technikphilosophie, 4.
- Mehraliyev, F., Chan, I. C. C., Choi, Y., Koseoglu, M. A., & Law, R. (2020). A state-of-the-art review of smart tourism research. Journal of Travel & Tourism Marketing, 37(1), 78-91. https://doi.org/10.1080/10548408.2020.1712309
- Mehraliyev, F., Choi, Y., & Koseoglu, M. A. (2019). Social structure of social media research in tourism and hospitality. Tourism Recreation Research, 44(4), 451-465. https://doi.org/10.1080/02508281.2019.1609229
- Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886. https://doi.org/10.5465/AMR.1997.9711022105
- Mozur, P., Kang, C., Satariano, A., & McCabe, D. (2021, April 20). A global tipping point for reining in tech has arrived. New York Times.
- Muller, V. C. (2020). Ethics of artificial intelligence and robotics. In E. N. Zalta (Ed.), The Stanford encyclopedia of philosophy (Winter 2020 Edition). Stanford: Center for the Study of Language and Information.
- Ostrom, E., Burger, J., Field, C. B., Norgaard, R. B., & Policansky, D. (1999). Revisiting the commons: Local lessons, global challenges. Science, 284(5412), 278-282. https://doi.org/10.1126/science.284.5412.278
- Pan, B., & Yang, Y. (2017). Forecasting destination weekly hotel occupancy with big data. Journal of Travel Research, 56(7), 957-970. https://doi.org/10.1177/0047287516669050
- Pariser, E. (2011). The filter bubble: What the Internet is hiding from you. London: Penguin Books.
- Park, D. C., & Reuter-Lorenz, P. (2009). The adaptive brain: Aging and neurocognitive scaffolding. Annual Review of Psychology, 60, 173-196. https://doi.org/10.1146/annurev.psych.59.103006.093656
- Park, S., & Pan, B. (2018). Identifying the next non-stop flying market with a big data approach. Tourism Management, 66, 411-421. https://doi.org/10.1016/j.tourman.2017.12.008
- Plog, S. C. (2001). Why destination areas rise and fall in popularity: An update of a Cornell Quarterly classic. Cornell Hotel and Restaurant Administration Quarterly, 42(3), 13-24. https://doi.org/10.1016/S0010-8804(01)81020-X
- Rammel, C. (2003). Sustainable development and innovations: Lessons from the red queen. International Journal of Sustainable Development, 6(4), 395-416. https://doi.org/10.1504/ijsd.2003.004210
- Reynolds, S. J., Schultz, F. C., & Hekman, D. R. (2006). Stakeholder theory and managerial decision-making: Constraints and implications of balancing stakeholder interests. Journal of Business Ethics, 64(3), 285-301. https://doi.org/10.1007/s10551-005-5493-2
- Sanburn, J. (2012, May 21). Delta appeared to overcharge frequent flyers for weeks-was that legal? TIME. http://moneyland.time.com/2012/05/21/delta-overcharged-frequent-flyers-for-weeks-wasthat-legal/
- Santos-Junior, A., Almeida-Garcia, F., Morgado, P., & Mendes-Filho, L. (2020). Residents' quality of life in smart tourism destinations: A theoretical approach. Sustainability, 12(20), 8445. https://doi.org/10.3390/su12208445
- Gert, B., & Gert, J. (2020). The definition of morality. In E. N. Zalta (ED.), The Stanford encyclopedia of philosophy. Stanford: Center for the Study of Language and Information.
- Stankov, U., & Gretzel, U. (2021). Digital well-being in the tourism domain: Mapping new roles and responsibilities. Information Technology & Tourism, 23, 5-17. https://doi.org/10.1007/s40558-021-00197-3
- Thomee, S., Dellve, L., Harenstam, A., & Hagberg, M. (2010). Perceived connections between information and communication technology use and mental symptoms among young adults-A qualitative study. BMC Public Health, 10(1), 1-14. https://doi.org/10.1186/1471-2458-10-1
- Thomee, S., Harenstam, A., & Hagberg, M. (2011). Mobile phone use and stress, sleep disturbances, and symptoms of depression among young adults-A prospective cohort study. BMC Public Health, 11(1), 1-11. https://doi.org/10.1186/1471-2458-11-1
- Tomalin, E. (2016). Biodivinity and biodiversity: The limits to religious environmentalism. London: Routledge.
- Turner, V. (1973). The center out there: Pilgrim's goal. History of Religions, 12(3), 191-230. https://doi.org/10.1086/462677
- UNWTO. (2017, February 21). Innovation, technology and sustainability - Pillars of smart destinations. https://www.unwto.org/archive/europe/press-release/2017-02-21/innovation-technology-and-sustainability-pillars-smart-destinations
- Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), 349-370. https://doi.org/10.1016/S0160-7383(98)00103-0
- Wiedemann, P. M., & Bruggemann, A. (2001). Vorsorge aus der Perspektive der Sozialwissenschaft: Probleme, Sachstand und Losungsansatze. Forschungszentrum Julich, Arbeiten zur Risikokommunikation, H, 82.
- Xiang, Z., Fesenmaier, D. R., & Werthner, H. (2020). Knowledge creation in information technology and tourism: A critical reflection and an outlook for the future. Journal of Travel Research.
- Xiang, Z., Stienmetz, J., & Fesenmaier, D. R. (2021). Smart tourism design: Launching the annals of tourism research curated collection on designing tourism places. Annals of Tourism Research, 86, 103154. https://doi.org/10.1016/j.annals.2021.103154
- Ye, B. H., Ye, H., & Law, R. (2020). Systematic review of smart tourism research. Sustainability, 12(8), 3401. https://doi.org/10.3390/su12083401
- Zhang, L., Wei, W., & Hua, N. (2019). Impact of data breach locality and error management on attitude and engagement. International Journal of Hospitality Management, 78, 159-168. https://doi.org/10.1016/j.ijhm.2018.12.001
- Zhu, W., Zhang, L., & Li, N. (2014). Challenges, function changing of government and enterprises in Chinese smart tourism. Information and Communication Technologies in Tourism, 10, 553-564.