DOI QR코드

DOI QR Code

Occupational Performance of Hearing-Impaired and Normal-Hearing Workers in Korea

  • Kim, Jinsook (Division of Speech Pathology and Audiology, College of Natural Sciences, Research Institute of Audiology and Speech Pathology, Hallym University) ;
  • Shin, Yerim (Department of Speech Pathology and Audiology, Graduate School, Hallym University) ;
  • Lee, Seungwan (Department of Speech Pathology and Audiology, Graduate School, Hallym University) ;
  • Lee, Eunsung (Department of Speech Pathology and Audiology, Graduate School, Hallym University) ;
  • Han, Woojae (Division of Speech Pathology and Audiology, College of Natural Sciences, Research Institute of Audiology and Speech Pathology, Hallym University) ;
  • Lee, Jihyeon (Department of Speech Pathology and Audiology, Graduate School, Hallym University)
  • Received : 2021.03.16
  • Accepted : 2021.05.17
  • Published : 2021.10.20

Abstract

Background and Objectives: This study aimed to investigate the occupational performance of Korean workers with and without hearing loss and analyze the hearing-related difficulties in the working environment. Subjects and Methods: The Amsterdam checklist for hearing and work was used for the analyses and the occupational environments of the Korean workers were investigated. Out of 129 total participants, 86 workers experienced severe to profound hearing loss and 43 had the normal hearing ability. The hearing-impaired workers were recruited from two leading vocational centers and normal-hearing workers were their colleagues. Results: The hearing-impaired workers were found to take fewer sick leaves and exhibited higher rates of permanent job statuses compared to the normal-hearing workers. Workers with hearing loss rarely detected background sound; however, they could perceive reverberation more frequently. They felt more satisfied with their careers than the normal hearing workers as they received social support and needed to put their effort into hearing for most hearing activities. Furthermore, the effort in hearing increased with the increase in job demand, job control, social support, and career satisfaction. The working hours per week increased with the increase in age, education level, job demand, job control, and social support. Different trends were observed in 9 out of 12 variables while comparing the data from the present study with that obtained from the hearing-impaired workers of the Netherlands, indicating a large difference between countries. Conclusions: Although the hearing-impaired Korean workers operate diligently with good job positions, it is necessary to enhance their acoustic environment and provide them social support. Considering the cultural background of the hearing-impaired workers, the development of suitable vocational rehabilitation programs and specific questionnaires is strongly recommended worldwide.

Keywords

Acknowledgement

The authors thank to Joong-O Yoon and Gaewon Shim for recruiting all the participants from two institutes, "Vocational Training Center for the Hearing Impaired" of the Korean Employment Agency for the Disabled and "Chungeum Rehabilitation Center," which concentrated on employment of hearing-impaired individuals. This work was supported by Hallym University Research Fund (HRF-201808-008).

References

  1. World Health Organization. International classification of functioning, disability and health: children and youth version: ICF-CY. Geneva: World Health Organization;2007.
  2. Jarvelin MR, Maki-Torkko E, Sorri MJ, Rantakallio PT. Effect of hearing impairment on educational outcomes and employment up to the age of 25 years in northern Finland. Br J Audiol 1997;31:165-75. https://doi.org/10.3109/03005364000000019
  3. Thomas A, Lamont M, Harris M. Problems encountered at work by people with severe acquired hearing loss. Br J Audiol 1982;16:39-43. https://doi.org/10.3109/03005368209081506
  4. Meulenbroek P, Turkstra LS. Job stability in skilled work and communication ability after moderate-severe traumatic brain injury. Disabil Rehabil 2016;38:452-61. https://doi.org/10.3109/09638288.2015.1044621
  5. Park HW, Kim HJ, Bahng JK, Lim YJ, Yoo WS, Kim UA, et al. Survey on the economic activities of disabled persons, 2017. Seongnam: Korea Employment Agency for the Disabled;2017.
  6. Kraus L, Lauer E, Coleman R, Houtenville A. 2017 disability statistics annual report. Durham: University of New Hampshire;2018.
  7. Powell A. Disabled people in employment [Internet]. House of Commons Library; 2021 [cited 2021 Jan 11]. Available from: URL:https://commonslibrary.parliament.uk/research-briefings/cbp-7540/#fullreport.
  8. Jang CY, Lee DY, Kim HY, Ahn TH, Choi J. Vocational rehabilitation and employment promotion plan for the hearing impaired. Seongnam: Korea Employment Agency for the Disabled;2004.
  9. Nam YH, Jang EH. A study on the phenomenological of the deaf to experience and job maintaining. Disability & Employment 2009;19:55-78. https://doi.org/10.15707/DISEM.2009.19.1.003
  10. Kramer SE, Kapteyn TS, Houtgast T. Occupational performance: comparing normally-hearing and hearing-impaired employees using the Amsterdam Checklist for Hearing and Work. Int J Audiol 2006;45:503-12. https://doi.org/10.1080/14992020600754583
  11. Robles MM. Executive perceptions of the top 10 soft skills needed in today's workplace. Bus Commun Q 2012;75:453-65. https://doi.org/10.1177/1080569912460400
  12. Shaw L, Jennings MB, Kramer SE. Work transition tips: inclusion for workers with hearing loss: actions for work practice professionals. Work 2013;46:205-6. https://doi.org/10.3233/WOR-131745
  13. Punch R. Employment and adults who are deaf or hard of hearing: current status and experiences of barriers, accommodations, and stress in the workplace. Am Ann Deaf 2016;161:384-97. https://doi.org/10.1353/aad.2016.0028
  14. Danermark B, Gellerstedt LC. Psychosocial work environment, hearing impairment and health. Int J Audiol 2004;43:383-9. https://doi.org/10.1080/14992020400050049
  15. McGarrigle R, Munro KJ, Dawes P, Stewart AJ, Moore DR, Barry JG, et al. Listening effort and fatigue: what exactly are we measuring? A British Society of Audiology Cognition in Hearing Special Interest Group 'white paper.' Int J Audiol 2014;53:433-40. https://doi.org/10.3109/14992027.2014.890296
  16. Jahncke H, Halin N. Performance, fatigue and stress in open-plan offices: the effects of noise and restoration on hearing impaired and normal hearing individuals. Noise Health 2012;14:260-72. https://doi.org/10.4103/1463-1741.102966
  17. Kramer SE. Hearing impairment, work, and vocational enablement. Int J Audiol 2008;47 Suppl 2:S124-30. https://doi.org/10.1080/14992020802310887
  18. Bodvarsdottir PO. Job satisfaction and well-being among deaf and hard of hearing employees in Iceland [dissertation]. Reykjavik: Reykjavik University;2017.
  19. Svinndal EV, Solheim J, Rise MB, Jensen C. Hearing loss and work participation: a cross-sectional study in Norway. Int J Audiol 2018;57:646-56. https://doi.org/10.1080/14992027.2018.1464216
  20. Langford CP, Bowsher J, Maloney JP, Lillis PP. Social support: a conceptual analysis. J Adv Nurs 1997;25:95-100. https://doi.org/10.1046/j.1365-2648.1997.1997025095.x
  21. Eum KD, Li J, Jhun HJ, Park JT, Tak SW, Karasek R, et al. Psychometric properties of the Korean version of the job content questionnaire: data from health care workers. Int Arch Occup Environ Health 2007;80:497-504. https://doi.org/10.1007/s00420-006-0156-x
  22. Statistics Korea. Economically active population survey in July 2017 [Internet]. Statistics Korea; 2017 [cited 2020 Dec 19]. Available from:URL: http://kostat.go.kr/portal/eng/pressReleases/5/2/index.board?bmode=read&bSeq=&aSeq=362132&pageNo=4&rowNum=10&navCount=10&currPg=&searchInfo=&sTarget=title&sTxt=.
  23. Eriksson-Mangold MM, Erlandsson SI. The psychological importance of nonverbal sounds. An experiment with induced hearing deficiency. Scand Audiol 1984;13:243-9. https://doi.org/10.3109/01050398409042133
  24. Crandell CC, Smaldino JJ. Classroom acoustics for children with normal hearing and with hearing impairment. Lang Speech Hear Serv Sch 2000;31:362-70. https://doi.org/10.1044/0161-1461.3104.362
  25. Gussenhoven AHM, Anema JR, Witte BI, Goverts ST, Kramer SE. The effectiveness of a vocational enablement protocol for employees with hearing difficulties: results of a randomized controlled trial. Trends Hear 2017;21:2331216517692304.
  26. Jennings MB, Shaw L, Hodgins H, Kuchar DA, Bataghva LP. Evaluating auditory perception and communication demands required to carry out work tasks and complimentary hearing resources and skills for older workers with hearing loss. Work 2010;35:101-13. https://doi.org/10.3233/WOR-2010-0961
  27. Bae K, Chung C. Cultural values and work attitudes of Korean industrial workers in comparison with those of the United States and Japan. Work Occup 1997;24:80-96. https://doi.org/10.1177/0730888497024001006
  28. Lincoln JR, Kalleberg AC. Culture, control and commitment: a study of work organization and work attitudes in the United States and Japan. New York: Cambridge University Press;1992.
  29. Nachtegaal J, Festen JM, Kramer SE. Hearing ability in working life and its relationship with sick leave and self-reported work productivity. Ear Hear 2012;33:94-103. https://doi.org/10.1097/AUD.0b013e318228033e