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Tweens' Information Needs and Information Practices on YouTube

초기 청소년들(Tweens)의 정보요구와 유튜브(YouTube)에서의 정보추구행태

  • 김지현 (한남대학교 문헌정보학과) ;
  • 구정화 (한남대학교 문헌정보학과)
  • Received : 2021.05.29
  • Accepted : 2021.06.13
  • Published : 2021.06.30

Abstract

The purpose of the research is to find out both what information tweens (12~14 years old adolescents) need and how they use YouTube to satisfy with their information needs. In order to achieve the goal, the research collected the data by conducting a survey on tweens (N=130) and analyzed the data with statistical processes. The research found out some significant results: first, tweens frequently use the informaton on YouTube and search for leisure information most often. Second, tweens search for information on YouTube because of ease and convenience on learning information even though they do not trust the information on YouTube. Third, tweens regard that YouTube play the role as a significant information source and searching tool, and use information on YouTube because the information on YouTube are composed of easy-to-understand video format. On the basis of the results, the research suggests and discusses how information organization such as public or school libraries provide information services for youth groups effectively.

본 연구는 초기 청소년들이 일상에서 가장 선호하는 정보원이자 정보검색 도구로 사용되고 있는 유튜브(YouTube) 모바일 동영상 플랫폼상에서의 정보이용행태를 분석하는 것을 목적으로 한다. 초기 청소년들의 일상생활 속에서의 고민 즉 정보요구는 무엇이며 이 정보요구를 만족시키기 위해 어떤 정보원을 어떻게 사용하고 있는지 살펴보고 유튜브 매체를 이용할 때의 정보요구와 이용행태를 분석하였다. 이를 위해 전국의 초기 청소년(12~14세)을 대상으로 설문조사를 통하여 데이터를 수집후 통계분석하여 각 인구학적 특성별로 정보이용행태에 어떤 차이를 보이는지를 분석하였다. 분석결과, 초기 청소년들은 유튜브를 이들의 일상정보요구를 만족시키는 중요 정보원으로 인식하고 있으며 특히 여가정보를 찾기 위해 가장 빈번히 그리고 적극적으로 이용하고 있었다. 또한, 초기 청소년들은 찾기 쉽고 간단하며 편리하기 때문에, 그리고 쉬운 동영상 정보가 많기 때문에 유튜브에서 정보를 주로 탐색하는 것으로 나타났다. 본 연구에서 밝혀낸 연구결과를 바탕으로 시사점을 도출하고, 학교 및 공공도서관으로 대표되는 정보기관들에서 초기 청소년들을 위한 정보서비스를 기획할 때 참고해야 할 요소들을 제언하였다.

Keywords

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