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A Study on the Quality Level Survey Methodology for Manufacturers of Military Suppliers

군수품 생산업체 품질수준조사 방법론에 관한 연구

  • Park, Jae-Hyun (Defense Agency for Technology and Quality) ;
  • Seo, Sang-Won (Korea Research Institute for Defense Technology Planning and Advancement) ;
  • Jang, Min-Ki (Defense Agency for Technology and Quality)
  • Received : 2021.04.26
  • Accepted : 2021.06.04
  • Published : 2021.06.30

Abstract

Since 2014, the quality level survey of the defense industry has been carried out annually. The need for this was felt as the quality control policy was inadequately reflected in the survey results. In this study, to secure valid and reliable data, the quality level survey measurement indicators and questionnaires used previously were analyzed and developed as customized papers according to the size of the company. The questionnaire index was simplified through the elimination of unnecessary and redundant items to improve the response rate and reliability. In addition, a comprehensive score was computed based on the improvement index so that the result of the quantitative quality level survey could be calculated. Through this, it was possible to determine the quality level attained by the defense industry. Through the quality level survey, we intend to secure data that can analyze the quality management environment to maintain quality levels of the defense industry and identify ways to establish mid-to-long-term quality management strategies and improve systems to enhance the quality level of the defense industry in the future.

방위사업 품질관리 규정에 따라 2014년 이후 매년 주요 군수품 생산업체를 대상으로 군수품 품질관리 실태 및 경영수준을 조사하여 군수품 생산업체 품질수준조사서를 작성하고 있지만 매년 상이한 조사 기준으로 조사결과의 신뢰도 저하 및 품질관리 전략 수립의 한계로 인해 조사결과에 대한 품질관리 정책반영이 미흡하여 이에 대한 개선 필요성이 제기되었다. 본 연구에서는 기존에 사용된 품질수준조사 측정지표 및 설문지를 분석하여 기업 규모 수준에 따른 맞춤형 지표로 개발하였다. 불필요·중복 항목 통합 등을 통해 설문지표를 간소화하여 응답률 및 신뢰성을 제고하였다. 또한 정량적 품질수준조사 결과가 산출되도록 개선 지표를 기반으로 종합 점수화하였다. 종합점수를 통해 군수품 생산업체의 품질수준을 파악할 수 있었으며 품질수준조사를 통하여 군수품 생산업체의 품질경영 환경과 수준을 분석할 수 있는 자료를 확보하고 향후 군수품 생산업체의 품질수준 제고를 위한 중장기 품질관리 전략 수립과 제도 개선 방안을 모색하고자 한다.

Keywords

References

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