Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Influence of HR Department's Strategic Role on Organizational Effectiveness through Education and Training Satisfaction: Focusing on the Manufacturing Industry

HR부서의 전략적 역할이 교육훈련만족도를 매개로 조직유효성에 미치는 영향: 제조업을 중심으로

  • Choi, Jae Won (Dept. of Smart Convergence Consulting, Hansung University) ;
  • Lee, Seok Kee (Dept. of Computer Engineering, Hansung University) ;
  • Kim, Sung-Dong (Dept. of Computer Engineering, Hansung University)
  • 최재원 (한성대학교 스마트융합컨설팅학과) ;
  • 이석기 (한성대학교 컴퓨터공학부) ;
  • 김성동 (한성대학교 컴퓨터공학부)
  • Received : 2021.04.26
  • Accepted : 2021.06.20
  • Published : 2021.06.28
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Abstract

The purpose of this study is to investigate the effect of the strategic role of the human resources department in the manufacturing industry on organizational effectiveness through education and training satisfaction. Among the data from the 7th human capital company panel survey, data from the manufacturing industry were used and analyzed through a structural equation model. The results of this study are as follows: First, the strategic role of the HR department has a positive effect on satisfaction with education and training. Second, satisfaction with education and training and the strategic role of HR departments have a positive effect on job satisfaction among organizational effectiveness. Third, it was confirmed that education and training satisfaction has a mediating effect on the relationship between the HR department's strategic role and job satisfaction. The results of this study are expected to become the basis for expanding the authority and responsibilities of the HR department, which is an important factor in overcoming the crisis faced by SMEs as well as innovation, and redefining their role.

본 연구의 목적은 우리나라 제조업이 당면한 위기를 극복하기 위한 혁신의 주체인 인적자원 관련 업무를 담당하는 인사 부서의 전략적 역할이 교육훈련만족을 통해 조직유효성에 미치는 영향을 알아보는 것이다. 제 7 차 인적자본회사패널 설문조사 데이터 중 제조업 데이터를 활용하였으며, 구조 방정식 모델을 통해 분석되었다. 본 연구의 결과는 첫째, HR 부서의 전략적 역할이 교육훈련 만족도에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 교육훈련 만족도 및 HR부서의 전략적 역할은 조직유효성 중 직무만족에 긍정적인 영향을 미친다. 셋째, 교육훈련 만족도는 HR 부서의 전략적 역할과 직무만족의 관계에 매개효과가 있음을 확인하였다. 본 연구의 결과는 혁신뿐만 아니라 중소기업이 직면한 위기를 극복하는데 중요한 요소인 인사 전담부서의 권한과 책임을 확대하고 그들의 역할을 재정립하는 기반이 될 것으로 기대한다. 이 연구의 초점은 제조에만 있으므로 더 다양한 산업 분야로 연구를 확대되어야 할 것이다.

Keywords

Acknowledgement

This research was financially supported by Hansung University.

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