Journal of Advanced Navigation Technology (한국항행학회논문지)

The Korean Navigation Institute (한국항행학회)
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Air Traffic Controller's Acceptance and Use of New Technology from ASBU using Technology Acceptance Model and Theory of Planned Behavior

차세대 항행안전시스템(ASBU) 도입에 따른 항공교통관제사의 신기술 수용 및 활용의도 연구 : 기술수용모형과 계획된 행동이론을 적용하여

  • Lee, Jin-Sook (Incheon Air Traffic Control Regional Office, Air Traffic Management Office) ;
  • Kim, Kee-Woong (Department of Business Administration, Korea Aerospace University) ;
  • Park, Sung-Sik (Department of Flight Operation, Korea National University of Transportation)
  • 이진숙 (국토교통부 인천항공교통관제소) ;
  • 김기웅 (한국항공대학교 경영학과) ;
  • 박성식 (한국교통대학교 항공운항학과)
  • Received : 2021.02.01
  • Accepted : 2021.04.22
  • Published : 2021.04.30
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Abstract

This research has analyzed the air traffic controllers' perception on ASBU (aviation system block upgrade) and their acceptance and intention to use of new technologies. Based on the integrated model of technology acceptance model and theory of planned behavior, it was empirically analyzed of air traffic controllers' acceptance and behavioral intention to use. According to the analysis, it was proven the usefulness and self-efficacy of air traffic controllers have a significant positive effect on their attitude to use and intention to use. From the usefulness perspective, it was statistically proven air traffic controllers have both acceptance and intention to use new technologies. However, from the ease to use perspective, it shows ease to use has nothing to do with an attitude to use. That is, air traffic controllers perceived ASBU is useful technologies but not easy to use them.

본 연구는 항공교통관제사들을 대상으로 그들이 얼마나 ASBU (aviation system block upgrade)를 인지하고 있고, 신기술을 수용하고 활용할 의도가 있는지 파악하고자 하였다. 이를 위해 신기술 수용 및 활용의도를 측정할 수 있는 기술수용모형과 계획된 행동이론의 통합연구모형을 토대로 수용성을 측정하고 이를 실증분석 하였다. 실증 분석 결과 항공교통관제사들이 인식하는 신기술의 유용성 및 자기효능감은 이용태도에 영향을 미치고, 이용태도는 다시 사용의도에 긍정적인 영향을 주었던 것으로 나타났다. 항공교통관제사들의 신기술 사용의도는 다시 조직 혁신성에도 긍정적인 유의한 영향을 주었다. ASBU 유용성 측면에서만큼은 항공교통관제사들의 신기술 수용 및 활용의도를 보여준 것으로 판단된다. 하지만 항공교통관제사들이 인식하는 용이성은 이용태도에 아무런 유의한 인과적 관계가 없는 것으로 분석되었다. 다시 말해서 현재 ASBU 용이성 측면에서, 항공교통관제사들의 신기술 수용 및 활용의도를 찾기 힘들다고 생각한다.

Keywords

Acknowledgement

본 연구는 2021년 한국교통대학교의 지원을 받아 수행되었습니다.

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