Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Case Study of Startle and Surprise Emergency Flight Training for Introduction of Non-Technical Flight Training to Commercial Airline Pilots in Korea

국내 민간항공사 조종사들의 비기술적 훈련 도입을 위한 사례연구: Startle 및 Surprise 비상상황 훈련 사례를 중심으로

  • Hwang, Jae-Kab (Department of Aviation Safety, Seoul Regional Office of Aviation) ;
  • Yoon, Han-Young (Division of Comprehensive Aviation Studies, Hanseo University)
  • Received : 2021.03.12
  • Accepted : 2021.04.02
  • Published : 2021.04.30
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Abstract

The introduction of automated flight systems has greatly improved aviation safety, but aircraft pilots continue to face new challenges. The pilot's stress from an aeronautical perspective can be distinguished by the 'Startle and Surprise' responses. 'Startle' is a short, strong physiological response to sudden or threatening stimuli such as unexpected gunfire. 'Surprise' is a cognitive-emotional response to an event that goes beyond one's expectations. In Martin et al.'s (2012) Startle Effect Experiment, the pilot identified physiological responses in the 'Startle' state, including delayed response and increased heart rate. In the Rahim (2020) Startle/Surprise experiment, the pilot's breathing rate and pulse rate did not change due to pre-planned emergency training. On the other hand, it was confirmed that the pilot's respiratory and heart rate were greatly increased due to the complicated aircraft and unplanned emergencies. Based on the results of these experiments, domestic pilots need to be trained to handle non-technical and various unexpected emergencies that could arise in an aircraft, rather than be just put through courses for enhancing technical capabilities or simple repetitive training as required by aviation law.

자동화된 운항 시스템 도입으로 항공안전은 크게 개선되었지만, 운항을 직접 담당하는 항공기 조종사에게는 새로운 도전이 생겼다. 항공운항 관점에서의 조종사의 스트레스를 Startle과 Surprise구분할 수 있다. Startle을 총소리 같이 갑작스럽거나 위협적인 자극에 대한 짧고 강한 생리적인 반응이며, Surprise는 자신의 예상을 빗나가는 예기치 못한 사건에 대한 인지-감정적 반응이다. Martin 등이 실시한 Startle 효과 실험(2012년)에서 조종사는 Startle 상태에서 반응 지연과 심박 수 증가 등 생리적인 반응을 확인하였고, Rahim의 Startle/Surprise 실험(2020년)에서 사전 계획된 비상조치훈련은 조종사의 호흡수와 맥박수의 변화가 없으나, 비계획된 상황과 항공기가 복잡할수록 호흡 수와 심박 수가 증가되었다는 사실을 확인하였다. 이 실험 결과를 바탕으로 국내 조종사 훈련에서도 기술적 능력을 전달에만 집중하는 것이 아닌 비기술적 능력에 대한 고려가 필요하며, 법령에 의한 기계획된 단순 반복적인 훈련 항목보다는 항공사의 상황을 고려한 비정형화된 다양한 비상조치 훈련의 도입이 필요하다고 하겠다.

Keywords

References

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