Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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Discourse of Library Trilemma in the Context of Global Megatrend

글로벌 메가트렌드와 도서관 트릴레마 담론

  • 윤희윤 (대구대학교 문헌정보학과)
  • Received : 2021.01.29
  • Accepted : 2021.03.10
  • Published : 2021.03.30
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Abstract

In most countries, public libraries have played a role as a hub of knowledge and information, complex culture of local communities, and a third place for meeting and communication. And recent public libraries are focusing on enhancing their core competencies and expanding services using digital technologies to meet the era of digital transformation and the 4th industrial revolution. However, after the COVID-19 pandemic occurred, all public libraries are repeatedly closed, reopened, and partially closed, and all resources are devoted to providing non-contact, digital and online alternative services, and are expected to continue in the future. As a result, future public libraries are bound to face a trilemma in which digital expandability, complex cultural space, and importance as a place of knowledge and information service are conflicting. This study discoursed on the public library trilemma in the post-COVID-19 era and suggested ways to overcome it. The orientation of the future public library is the fusion and harmony of multiplicity and multipurpose, place and space, knowledge & information and complex culture, face-to-face service and remote service. The main body of a public library is not the finger (digital and non-contact), but the moon (knowledge information center).

대다수 국가에서 공공도서관은 지역사회를 위한 지식정보 및 복합문화의 허브이자 만남과 소통을 위한 제3의 장소다. 근래의 공공도서관은 디지털 전환과 4차 산업혁명 시대에 부응하기 위해 디지털 기술을 이용한 핵심역량 제고와 서비스 확장에 주력하고 있다. 그런데 COVID-19 팬데믹이 발생한 이후 공공도서관에서 폐관, 재개관, 부분 폐관이 반복되자 비접촉, 디지털, 온라인 대체서비스를 제공하는데 모든 자원을 투입하고 있으며 향후에도 계속될 것으로 예상된다. 이에 따라 미래 공공도서관은 디지털 확장성, 복합문화공간화, 지식정보서비스 장소로서의 중요성이 상충되는 트릴레마에 직면할 수밖에 없다. 본 연구는 포스트 코로나 시대의 공공도서관 트릴레마를 담론화하고 극복 방안을 제시하였다. 미래 공공도서관의 지향성은 다중성과 다목적, 장소와 공간, 지식정보와 복합문화, 대면접촉서비스와 비대면 원격서비스를 아우르는 화이부동이다. 공공도서관의 본체는 손가락(디지털과 비접촉)이 아니라 달(지식정보센터)이다.

Keywords

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