Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The relationship between job stress and burnout of correctional workers : focusing on the mediating effect of self-compassion

교정기관 종사자의 직무스트레스와 소진의 관계: 자기자비 매개효과를 중심으로

  • Kim, Hyun-Jin (Department of Counseling Education, Hannam University Graduate School of Education)
  • 김현진 (한남대학교 교육대학원 상담교육전공)
  • Received : 2020.10.06
  • Accepted : 2021.02.05
  • Published : 2021.02.28
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Abstract

The purpose of this study was to examine the relationships between job stress, life satisfaction, burnout, and self-compassion. A survey was conducted in February 2018 for employees working at the Korea Legal Protection and Welfare Agency, and 213 data were included in the final analysis. A structural model was developed to examine the relationships between the variables used in this study, and the model-fit and mediating effects of the developed model were examined using SPSS and AMOS. For this study, the Korean occupational stress scale, life satisfaction scale, Maslach burnout inventory, and Korean self-compassion scale were used. We found that self-compassion is fully mediated between job stress and life satisfaction and between job stress and burnout. Also, life satisfaction is partially mediated between self-compassion and burnout. These results mean that self-compassion has significant effects on job stress, life satisfaction, and burnout. In particular, the mediating effect of self-compassion shows the vicious cycle of high job stress - low self-compassion - low life satisfaction - high burnout. Based on these results, the future implications of program development based on self-compassion strategies were discussed in order for workers in correctional facilities to decrease job stress and burnout and increase life satisfaction.

본 연구의 목적은 직무 스트레스, 삶의 만족도, 소진, 자기자비 간의 인과적 관계를 알아보기 위한 것이다. 이를 위해 한국법무보호 복지공단에 근무하는 종사자들을 대상으로 2018년 2월에 e-mail 설문을 실시하였으며, 수집된 설문 중 성실하게 응답한 213부가 최종분석에 포함되었다. 변수들 간의 관계를 알아보기 위해 구조모형을 개발하였으며, SPSS와 AMOS를 이용하여 모형의 적합도 및 매개효과를 검증하였다. 자료수집을 위해 직무 스트레스, 삶의 만족도, 소진, 자기자비 척도가 사용되었다. 연구결과, 직무 스트레스와 삶의 만족도 관계에서 자기자비가 완전매개하며, 직무 스트레스와 소진 관계에서 자기자비가 완전매개하며, 자기자비와 소진 관계에서 삶의 만족도가 부분매개하는 것으로 나타났다. 이는 자기자비가 직무 스트레스, 삶의 만족도, 소진에 서로 유의미한 영향을 미치는 것을 의미한다. 특히, 자기자비의 완전매개 효과는 높은 직무 스트레스-낮은 자기자비-낮은 삶의 만족도- 높은 소진이라는 악순환적 관계를 종합적으로 보여준다. 연구결과를 바탕으로 교정기관 종사자들의 직무 스트레스와 소진을 낮추고 삶의 만족도를 높이기 위해 자기자비를 기반으로 하는 프로그램 개발 필요성과 향후 시사점에 대해 논의하였다.

Keywords

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