Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
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Workplace learning experience for corporate workers under COVID-19 : Focusing on S Energy Company

코로나 19 상황의 기업근로자의 일터 학습경험: S에너지를 중심으로

  • 이주석 (아주대학교 교육학과) ;
  • 송성숙 (대진대학교 미래평생학습부)
  • Received : 2021.01.12
  • Accepted : 2021.02.20
  • Published : 2021.02.28
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Abstract

This study was conducted to do in-depth exploration of coroperate employees' learning experiences for workplace under COVID-19. We collected data through depth interviews from August 10th to November 30th, 2020 with five employees of S Energy company, and a qualitative case study was conducted using Ricci's 3-step analysis procedure. As a result, In the process of adapting from the landing of COVID-19, "The Story of a Distant Country," "No More Safe Zones," "Exploring effective responses created by a Sense of Crisis," and "Learning the changed way of work for adaptation." appeared. In addition, It has been found that the experience of learning in the work environment of the With Corona era includes "learning experience for survival from a sense of crisis", "learning experience for adapting to Untact culture", "learning experience through SNS communication", and "competitive learning experience for performance creation". In conclusion, employees have adapted to changes in the workplace environment through various learning experiences, which can enhance workers' ability to cope with crisis situations and can be used as basic data for an effective learning. In the future, we suggested follow-up researches of corporate employees in various fields.

본 연구는 코로나 19 상황의 기업근로자의 일터 학습경험을 심층적으로 탐색하기 위해 시행되었다. 이에 S에너지의 기업근로자 5명을 대상으로 2020년 8월 10일부터 11월 30일까지 심층면담을 통해 자료를 수집하고, Ricci의 3단계 분석 절차를 활용하여 질적 사례연구를 수행하였다. 분석결과, 코로나 19의 상륙에서 적응하기까지의 과정에서는 '먼 나라 이야기', '더 이상 안전지대는 없다', '위기감이 만든 대응방안 탐색하기', '적응을 위한 변화된 업무방식 익히기'가 나타났다. 또한 위드 코로나 시대의 일터 학습경험은 '위기감에서 오는 생존을 위한 학습경험', '언택트 문화 적응을 위한 학습경험', 'SNS 소통을 통한 학습경험', '성과 창출을 위한 경쟁적 학습경험'을 하고 있는 것으로 밝혀졌다. 결론적으로 기업근로자는 다양한 학습경험을 통해 일터환경의 변화에 적응하였으며, 이는 근로자의 위기상황 대처역량을 높이고 효과적인 학습을 위한 기초자료로 활용할 수 있다. 추후 다양한 분야의 기업근로자를 대상으로 하는 후속연구를 제안하였다.

Keywords

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