The Influence of Authentic Leadership on Intention to Share Knowledge Through Organization Identification and Organization Commitment: Analysis of the Moderating Effect of Reciprocal Feedback and Task Interdependence

진성 리더십이 조직 동일시와 조직 몰입을 통해 지식공유 의도에 미치는 영향: 상호피드백과 업무 상호의존성 조절효과 분석

  • Hwang, Inho (College of General Education, Kookmin University)
  • Received : 2021.07.22
  • Accepted : 2021.12.08
  • Published : 2021.12.31

Abstract

As the systematic management of knowledge within an organization is recognized as a core factor for the continuous growth of an organization, organizations are increasing their interest in knowledge management. Knowledge management requires the active sharing of knowledge by insiders of the organization, but there are cases of failure due to the lack of participation of leaders and employees of the organization. The purpose of this study is to suggest a mechanism by which the authentic leadership of leaders in small and medium-sized enterprises(SME), which are relatively lacking in knowledge production capacity, leads to intention to share knowledge of employees. In addition, the study confirms that reciprocal feedback and task interdependence moderate the relationship between antecedent factors and intention to share knowledge. In this study, a research model was derived based on precedent research, and 272 samples were obtained by conducting a questionnaire survey on employees of SME that introduced a knowledge management policy. And, the study verified the hypothesis by applying structural equation modeling based on AMOS 22.0. The results of the study proved that authentic leadership has a positive effect on the intention to share knowledge through organization identification and organization commitment, and confirmed that reciprocal feedback and work interdependence moderate the relationship between knowledge sharing intentions and antecedent factors. This study suggests the mechanism by which the authentic behavior of the leaders of SMEs affects the knowledge sharing behavior of employees, and suggests that work cooperation strengthens the influence of the mechanism.

조직 내 개인 및 개별 기기에 산재 되어 있는 지식의 체계적 관리가 조직의 지속적 성장을 위한 핵심 요인으로 인식되면서, 조직들은 지식경영에 대한 관심을 높이고 있다. 하지만, 조직 지식경영의 지속적 운영은 지식을 생산하는 구성원의 능동적인 공유 행동을 필수적으로 요구하지만, 리더 및 조직원의 참여 부족과 같은 이유로 실패 사례들이 제시되고 있다. 본 연구는 지식 생산 역량이 상대적으로 부족한 중소기업 내 리더의 진성 리더십이 조직에 대한 가치 인식을 통해 개인의 지식공유 의도로 이어지는 메커니즘을 제시하는 것을 목적으로 한다. 또한, 업무적 활동의 상호교환 관점에서 상호피드백과 업무 상호의존성이 지식공유 의도에 미치는 영향을 조절하는 것을 확인한다. 연구는 선행연구를 기반으로 연구 모델을 도출하였으며, 지식경영 정책을 도입한 중소기업에 근무하는 직원들을 대상으로 설문을 실시하여 272개의 표본을 확보하였다. 또한, 연구는 AMOS 22.0 기반의 구조방정식모델링을 적용하여 가설을 검증하였다. 연구 결과는 진성 리더십이 조직 동일시와 조직 몰입을 매개로 지식공유 의도에 긍정적 영향을 미치는 것을 확인하였으며, 상호피드백과 업무 상호의존성이 지식공유 의도에 영향을 주는 선행요인들에 대한 조절 효과를 가지는 것을 확인하였다. 본 연구는 중소기업의 리더의 진정성 있는 행동이 구성원의 지식공유 행동에 미치는 절차를 제시하고, 업무적 협력이 절차의 영향을 강화하는 것을 제시하였기 때문에, 지식경영을 위해 중소기업 리더와 조직 차원에서 접근해야 할 행동 방향을 제시한다.

Keywords

Acknowledgement

이 논문은 2018년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임 (NRF-2018S1A5A8027420)

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