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Analyzing Health Information Technology and Electronic Medical Record System-Related Patient Safety Incidents Using Data from the Korea Patient Safety Reporting and Learning System

환자안전보고학습시스템 자료를 활용한 의료정보기술 및 전자의무기록시스템 관련 환자안전사건 분석

  • Cho, Dan Bi (Department of Medical Law and Bioethics, Graduate School, Yonsei University) ;
  • Lee, Yu-Ra (Department of Information Medicine, Asan Medical Center, University of Ulsan College of Medicine) ;
  • Lee, Won (Department of Nursing, Chung-Ang University) ;
  • Lee, Eu Sun (Department of Preventive Medicine, University of Ulsan College of Medicine) ;
  • Lee, Jae-Ho (Department of Information Medicine, Asan Medical Center, University of Ulsan College of Medicine)
  • 조단비 (연세대학교 의료법윤리학협동과정) ;
  • 이유라 (울산대학교 의과대학 정보의학교실) ;
  • 이원 (중앙대학교 간호학과) ;
  • 이의선 (울산대학교 의과대학 예방의학교실) ;
  • 이재호 (울산대학교 의과대학 정보의학교실)
  • Received : 2021.10.28
  • Accepted : 2021.11.26
  • Published : 2021.12.31

Abstract

Purpose: At present, there are a variety of serious patient safety incidents related to problems in health information technology (HIT), specifically involving electronic medical records (EMRs). This emphasizes the need for an enhanced electronic medical record system (EMRS). As such, this study analyzed both the nature of and potential to prevent incidents associated with HIT/EMRS based on data from the Korea Patient Safety Reporting and Learning System (KOPS). Methods: This study analyzed patient safety incidents submitted to KOPS between August 2016 and December 2019. HIT keywords were used to extract HIT/EMRS incidents. Each case was reviewed to confirm whether the contributing factors were related to HIT/EMRS (HIT/EMRS-related incidents) and if the incident could have been prevented (HIT/EMRS-preventable incidents). The selected reports were summarized for general clarity (e.g., incident type, and degree of harm). Results: Of the 25,515 obtained reports, 2,664 incidents (10.4%) were HIT-related, while 2,525 (9.9%) were EMRS-related. HIT/EMRS-related incidents were the third largest type of incident followed by 'fall' and 'medication incidents.' More than 80% of HIT/EMRS-related incidents were medication-related, accounting for approximately one-third of the total number of medication incidents. Approximately 10% of HIT/EMRS-related incidents resulted in patient harm, with more than 94% of these deemed as preventable; further, sentinel events were wholly preventable. Conclusion: This study provides basic data for improving EMR use/safety standards based on real-world patient safety incidents. Such improvements entail the establishment of long-term plans, research, and incident analysis, thus ensuring a safe healthcare environment for patients and healthcare providers.

Keywords

Acknowledgement

This study was supported by the Korea Institute for Healthcare Accreditation, 2020 (KOIHA).

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