Journal of Korean Clinical Health Science (한국임상보건과학회지)

The Korean Society of Clinical Health Science (한국임상보건과학회)
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A Survey on the Awareness of Consumers on the Expertise of Optometrists

소비자가 생각하는 안경사의 전문성에 대한 인식도 조사

  • Han, Sun-Hee (Department of Optometry, Choonhae College of Health Sciences) ;
  • Kim, Bong-Hwan (Department of Optometry, Choonhae College of Health Sciences) ;
  • Yun, Da-bhin (Department of Optometry, Choonhae College of Health Sciences) ;
  • Song, Jeong-Ho (Department of Optometry, Choonhae College of Health Sciences) ;
  • Yoon, Ji-Min (Department of Optometry, Choonhae College of Health Sciences) ;
  • Kim, Hyeong-Su (Department of Optometry, Choonhae College of Health Sciences)
  • 한선희 (춘해보건대학교 안경광학과) ;
  • 김봉환 (춘해보건대학교 안경광학과) ;
  • 윤다빈 (춘해보건대학교 안경광학과) ;
  • 송정호 (춘해보건대학교 안경광학과) ;
  • 윤지민 (춘해보건대학교 안경광학과) ;
  • 김형수 (춘해보건대학교 안경광학과)
  • Received : 2021.09.23
  • Accepted : 2021.10.18
  • Published : 2021.12.31
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Abstract

Purpose. To investigate on the awareness of consumers on the expertise of optometrists. Methods. Data were collected and analyzed through an online questionnaire targeting 63 consumers (42 consumers over the age of 10 who wore glasses, and 21 students in the Department of Optometry). Result. As a consideration when choosing an optometrist, consumers considered the variety of products (15 persons(23.8%)), expertise such as optometry and fitting, kindness and credibility (11 persons(17.5%)). Students in the Department of Optometry of each selected expertise such as optometry and fitting, kindness and credibility (5 persons(7.9%)) and the results were high. In addition, about the main tasks of optometrists, 20 consumers (31.7%) and 9 students (14.3%)(SD 14.5±5.5) answered that they were medical technicians specializing in vision health. And the service satisfaction of the optometrist (5 point scale) was evaluated as 3.77 points for the consumers and 3.76 points for students(SD 3.77±0.01), and the reliability (5 point scale) for the consumers was 3.42 points and students 3.53 points (SD 3.48±0.06). In terms of expertise (5 point scale), the consumers scored 3.47 points and current students 3.58 points (SD 3.53±0.06). Conclusion. As a result of the study on consumer awareness of the expertise of optometrists, there was no significant difference in the perceptions of the reliability, service, and expertise of optometrists in the opinion of the consumers and students of the Department of Optometry. In terms of reliability and expertise, students in the Department of Optometry were evaluated somewhat higher than the consumers. Therefore, in order for consumers to be able to trust the expertise of optometrists in the future, it is necessary to take pride in being a medical technician specializing in vision health, and to actively promote and make efforts to inform consumers that optometrists are experts recognized by the state.

Keywords

Acknowledgement

이 논문은 2021년도 춘해보건대학교 학술연구비 지원에 의한 것임.

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